I only stayed one of the two nights booked due to concerns with cleanliness. I spent the entire evening of my arrival, after driving all day, trying to get Vacasa to deliver clean bedding. Finally knocked on owner’s door and he came to wash a fitted sheet and blanket. Do not expect the bedding listed in pictures. I attempted to wash the items above, but the washing machine in the unit was covered in mold. The owner delivered the mentioned few bedding items above after 11:30 PM at night. I would have left upon arrival after realizing no one was managing the property except I have a large dog so I needed to find other arrangements. I have been requesting a refund of my booking since I arrived. I continue to be told by Vacasa that clean linens were available, but no one will return my call from the local office (they e-mail). I have also called VRBO for a refund of my stay, but they leave it up to Vacasa (property manager) to decide. Even the owner told me he was sending e-mails to them and the cleaner. I don’t believe a property manager should be in charge of a VRBO listing. It has been a huge headache for me to deal with this third party. I would not rent a listing in the future if this is the setup as likely you will not get help. The listing resembles the pictures, but is dated and in need of a deep clean (it smells inside). I am confused by the five star ratings, but realized people likely are rating the fun stay they had in Nashville.