Hello Julio, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Hola Adalberto, Es lamentable saber que tuvo algunos problemas durante su estancia con nosotros. Lamentamos que su estadía no haya superado sus expectativas debido al estado de nuestras instalaciones. Su comentario ha sido compartido con la administración y el servicio de limpieza, y tenga la seguridad de que utilizamos sus comentarios como una oportunidad para mejorar nuestros servicios. Esperamos tener la oportunidad de servirle nuevamente.

Hello Xochitl, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Carlos, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Sarai, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Sarai, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Armando, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Luis, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Nicole, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Rodolfo, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Samuel, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Adrian, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

Hello Jessica, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Manuel, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Francisco, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention. Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hola Mayra, Gracias por informarnos sobre su experiencia. Siento mucho que haya sido menos que satisfactorio. Tener cucarachas en la habitación no es una experiencia agradable. Este problema se ha comunicado al servicio de limpieza y se asegurarán de que se solucione el problema de los insectos. Esperamos tener otra oportunidad para brindarle una estadía más placentera. Atentamente,

Dear Luis, Thank you for taking the time to write a review for us. We're sorry for the roach problem you've had. Nonetheless, every effort will be made to eradicate or at the very least reduce its existence. We hope you will still consider remaining with us so that we may demonstrate our services to you once again.

Dear Dzoara, Thank you for choosing our hotel and for taking the time to rate us. I hope you enjoyed your overall stay. We are looking forward on your next stay!

Dear Enrique, Thank you for leaving us a rating. We are sorry for any expectations of yours that we have not met. It would be very helpful for us to know the exact issues you may have encountered, so we can take appropriate actions and avoid the same problem in the future. We hope to hear back from you. Sincerely,

Hola Cliente Valioso, ¡Gracias por dejarnos una calificación perfecta! Siempre nos esforzamos por brindar a nuestros huéspedes un excelente servicio, y ver respuestas positivas como la suya nos da validación y más motivación para hacerlo siempre mejor. Esperamos volver a verte pronto! Atentamente,

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for being our guest and taking the time to rate your experience.

Thank you, Wilfredo, for taking the time to rate your experience at our hotel. We appreciate your review and welcome any suggestions on what we can do to improve our services. Thank you for being our guest, and we hope to have you back the next time you're in the area.

Thank you for your positive feedback.