Before I begin, I would like to say I did not contact Cathy to try to rectify any of the problems because we had only booked a two night stay. I’m sure she would have tried to take care of the problems. There were several things not working correctly or being controlled by an outside source therefore making the stay uncomfortable. The lights and ceiling fans are remote controlled and none of the remote controls were working so we could not turn them on. I think new batteries are all that are required to fix that. The air conditioner/heater was controlled by an outside source so if adjustments were made they quickly returned to the original setting. Normally that would not be an issue but since the fans were not operational due to the remote controls it got a little hot at night. The directions for watching television were outdated in the check in book or the Spectrum remote was missing. Also, you could only watch TV in the living room. The other two TVs, although they functioned, we’re not operational to watch TV, only static. I don’t know if they weren’t hooked up to the Internet or the service or what. There were a few minor cleaning issues such as previous guest trash in the trash cans, bugs in window sills, and unclean counters. The pillows on the king size bed really had seen better days. We did not use the other bedroom so I do not know how it was. My husband and I did not stay the second night. We only live two hours away and decided our home would be more comfortable than staying the second night. It’s not a horrible property by any means but just needs a little more attention to details.