Encuentra Hoteles con spa en New Cairo

“Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a...

“Although new Cairo is a residential spot without many atractions, this hotel allows a 5 star experience isolated from the noise and inconvenience of central Cairo. The rooms are clean and spatious. The breakfast is also fine. I would only complain about club lounge which is almost closed and empty.”

“I wasn’t able to access the place the host response to me that he don’t have the place ready for me and he didn’t give me a refund”

“Due to a maintenance problem, I was offered to change rooms. The hotel was proactive and offered compensation for the inconvenience, which was much appreciated. The staff is constantly asking if everything is satisfactory, which gives the guest the opportunity to bring something to their attention and for the hotel to rectify it, if necessary.”