Chimenea

Opiniones de Hampton Inn New Orleans-St. Charles Ave./Garden District

3.5 out of 5
Hampton Inn New Orleans-St. Charles Ave./Garden District
3626 Saint Charles Ave, New Orleans, LA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 480 de 807 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 243 de 807 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 50 de 807 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 807 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 807 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente lugar, podría variar un poco su desayuno
Se hospedó 2 noches en mayo de 2021
Respuesta de Elliott, el 1 jul. 2021
Thank you for your feedback

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Me gusto lo accesible que era y el precio
Se hospedó 4 noches en enero de 2021

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en septiembre de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
excelente localización, el personal de recepción rudo y descortés
Se hospedó 1 noche en diciembre de 2018
Respuesta de Tish, el 17 ene. 2019
Obrigado por comentar sua recente estada conosco no Hampton by Hilton Garden District. Agradecemos seu feedback e gostaríamos de expressar minhas desculpas por não cumprir nosso compromisso de estender uma experiência recompensadora durante sua estadia.

10/10 Excelente

Jose, Méxcio DF

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel, Personal cordial y buena ubicación
El Hotel esta ubicado en el Garden Quarter o sea que esta fuera de la zona de toda la actividad intensa de New Orleans, pero esto no es malo porque es un lugar muy tranquilo, con su propio encanto. Esta muy bien comunicado porque enfrente del Hotel pasa el Street Car que te lleva al centro de actividades. Las instalaciones y el personal me parecieron excelentes. El buffet de la mañana es bastante bueno, un poco limitado en opciones pero completo. Las habitaciones son bastante grandes igual que el baño y el internet gratuito es bastante bueno, sólo hay que loggearse diario. Lo recomendamos ampliamente y si regresaríamos ahí. Nuestro viaje fue en pareja y la pasamos muy bien.

8/10 Bueno

Rayna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wouldn’t normally have stayed here but needed it because of location. Was pleasantly surprised for the brand and price point.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Rayna, it's delightful to hear that the Hampton Inn New Orleans - St. Charles Ave/Garden District exceeded your expectations given the circumstances. We're pleased to know our location served your needs and you found our brand value to match with your perception. Looking forward to having you again in the future, possibly making us your first choice.

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Eduardo, thank you for choosing Hampton Inn New Orleans - St. Charles Ave/Garden District. We understand that you have many options for lodging and we're grateful you chose our accommodation. Looking forward to your next stay.

10/10 Excelente

cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient for Mardi Gras. Wish the entry to the mall attached was open on weekends for the food court
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Cynthia, thank you for choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District, especially during such a dynamic season like Mardi Gras. We're delighted the location was convenient for your festivities. We appreciate your feedback on the adjacent mall's weekend hours, and although we don't have control over it, we will certainly pass along your comments to the relevant parties. Looking forward to welcoming you back next Mardi Gras!

10/10 Excelente

Carla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You pay for what you get. Comfortable beds, nice amenities
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Carla, we're thrilled you appreciated the comfortable beds and choice amenities at Hampton Inn New Orleans - St. Charles Ave/Garden District. Your positive feedback is most appreciated. We're eager to welcome you back for another delightful stay.

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my favorite place to stay in the Lower Garden District! The property is well-maintained, super clean, the beds are comfortable and the Hampton Inn Team is SUPER friendly and professional! Thanks again for another wonderful stay!!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 4 abr. 2024
Melissa, it warms our hearts to hear that Hampton Inn New Orleans - St. Charles Ave/Garden District is your favorite spot in the Lower Garden District! We're thrilled you appreciate our well-kept facilities, pristine cleanliness, and comfortable beds. Our team members are always here to ensure you have a fantastic stay with their friendly and professional services. Thank you for your outstanding feedback, and we can't wait to welcome you back for another wonderful stay!

4/10 Malo

David

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
David, we noticed that your overall experience with us was not up to expectations. We value all guest feedback as it helps us improve our services. We'd greatly appreciate if you could share more details about your stay. Your satisfaction is important to us and we hope to have an opportunity to serve you better in the future.

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to everything.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
William, we're thrilled to hear that you appreciated the prime location of Hampton Inn New Orleans - St. Charles Ave/Garden District. Convenience is indeed a key part of a memorable stay and we're glad we could deliver that for you. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my go-to hotel for visiting my Tulane student. The location is perfect, convenient to streetcar and a pleasant walk to campus. My room is always pristine, and this time I appreciated the shampoo/conditioner/body wash/lotion that was available. Breakfast options are plentiful and fresh, and the front desk people are always friendly and helpful. And the bed is really comfy too!
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Marie, it's wonderful to hear you consider the Hampton Inn New Orleans - St. Charles Ave/Garden District as your preferred choice when visiting your student at Tulane. We're glad our location suits your needs perfectly and that our rooms meet your cleanliness standards. It's pleasing to know you appreciate our toiletries and breakfast selections. Thrilled to hear you find our front office colleagues welcoming and the bed comfortable as well. We look forward to your next visit.

10/10 Excelente

Jenifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at the property for a wedding. It was conveniently close to all the venues for the wedding. Located clise ti dining, street car, etc
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Jenifer, it's fantastic to know that you found Hampton Inn New Orleans - St. Charles Ave/Garden District conveniently located for your wedding-related events and that you appreciated its proximity to dining and transportation. We hope to welcome you again on your future visits, be it a wedding or simply to explore the Garden District.

4/10 Malo

Carole

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
The property advertises long-term parking for $8. This is not true. They do not honor this with Expedia customers. They say this is only when you book direct. Not sure why it is advertised that way. Kind of a scam
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 2 mar. 2024
Hello Carolw,Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the parking arrangements during your stay. It appears there was a misunderstanding regarding the reservation you made through Expedia. We regret any inconvenience caused and would like to clarify that our long-term parking option has been discontinued for over a year.Please know that your parking was indeed included during your stay with us, though we understand the frustration if this wasn't communicated clearly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 Bueno

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent quiet/safe Garden District location with a streetcar stop a few steps/half a block away. Staff friendly enough. Rooms clean. Expansive living room to enjoy the free breakfast
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 26 feb. 2024
Steven, your kind words about Hampton Inn New Orleans - St. Charles Ave/Garden District are much appreciated. We're thrilled you found our location convenient and felt at ease during your stay. Our team members also appreciate your mention of their friendly service and the cleanliness of the rooms. It is always wonderful to hear when guests enjoy the complimentary breakfast in our spacious common area. Please come back soon for another delightful stay with us!

10/10 Excelente

Bridget

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was super helpful and friendly (especially Jade!) :)
Se hospedó 5 noches en enero de 2024
Respuesta de Customer Service, el 6 feb. 2024
Bridget, thank you for sharing your delightful experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled that you had a wonderful time with us, especially with the assistance of our team member, Jade. Ensuring our guests feel welcomed is vital to us. We hope to have the opportunity to welcome you back soon.

8/10 Bueno

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place, good breakfast. Only negative was the room windows cannot be opened and the room was quite stuffy
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Service, el 31 ene. 2024
Gregory, we appreciate you choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District and sharing your experience. It's great to hear that you found our breakfast to your liking. Your concern about room ventilation has been duly noted and will be passed on to our team. We look forward to your next visit so we can serve you even better.

10/10 Excelente

Larry

Le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 30 ene. 2024
Larry, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled to receive your top-rated feedback and it's our goal to maintain the kind of experience that won your approval. We hope to welcome you back soon for another wonderful stay.

10/10 Excelente

Greg

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of construction around the hotel. But a great experience overall.
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 22 ene. 2024
Greg, it's wonderful to know you had a great experience during your stay at the Hampton Inn New Orleans - St. Charles Ave/Garden District, despite the surrounding construction activities. We look forward to welcoming you back for another excellent stay.

2/10 Terrible

Carroll

This trip was cancelled months ago. I
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
Carroll, it's disappointing to hear about your recent circumstances. We would appreciate understanding this situation more clearly. Kindly reach out to us or Expedia's customer service to ensure any discrepancies are rectified at the earliest. We hope for the opportunity to serve you in the future and provide a more memorable experience.

6/10 Aceptable

Sophie

Se hospedó 7 noches en diciembre de 2023
Respuesta de Customer Service, el 9 ene. 2024
Sophie, it seems your stay with us didn't exactly meet your expectations, and we'd appreciate the chance to address any specific concerns you might have had. We're always striving to improve our guests' experiences and feedback like yours is crucial. If you have the time, we would love if you could provide more detail.

10/10 Excelente

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
GOOD EXPERIENCE
GREAT STAY, GOOD LOCATION FOR TROLLEY, CLEAN, AND EXCELLENT FRONT STAFF. WILL USE AGAIN
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 8 ene. 2024
Richard, thank you for sharing your experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're glad to hear you found our location convenient and our hotel clean. It's also wonderful that our front desk colleagues made a positive impression on you. We're looking forward to welcoming you back for another great stay.

2/10 Terrible

Vincent

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
We appreciate you taking the time to share your feedback, Vincent.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 30 dic. 2023
Thanks for the perfect rating, Brandon! We can't wait to see you again soon for another amazing experience at Hampton Inn New Orleans - St. Charles Ave/Garden District.

10/10 Excelente

Clare

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely place. Only complaint: no closet or dresser! Just pegs on the wall, with hangers.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Customer Service, el 29 dic. 2023
Clare, thank you for sharing your positive experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. Delighted to learn you found our place pleasant. We also note your feedback regarding storage spaces. Your insightful thoughts aid us in continually improving the guest experience and are truly appreciated. We look forward to extending our warmest welcome to you on your next visit.

10/10 Excelente

Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 28 dic. 2023
Beth, it's wonderful to see your perfect rating for the Hampton Inn New Orleans - St. Charles Ave/Garden District. We can't wait to have you return for another excellent experience. Thank you!

8/10 Bueno

Filicia, BRONX

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 27 dic. 2023
Filicia, thank you for choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District and appreciate you taking the time to leave a rating. We hope to serve you again in the future.

8/10 Bueno

Ashlie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 25 dic. 2023
Ashlie, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District and for taking the time to share your positive experience. We're delighted that you found our hotel to your liking and hope to welcome you back in the near future.

10/10 Excelente

Ruth

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 20 dic. 2023
Thanks for sharing this perfect rating, Ruth!We're thrilled to hear you enjoyed your stay at Hampton Inn New Orleans - St. Charles Ave/Garden District! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excelente

Morten

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel perfectly situated in the Garden District.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 18 dic. 2023
Morten, it's great to hear you appreciated the prime location of Hampton Inn New Orleans - St. Charles Ave/Garden District. We're delighted you found our hotel to be pleasant and we look forward to your next visit.

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room did not have a standard closet. It did not have a safe. Breakfast foods are highly processed. The facility is beautiful and the staff great.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 15 dic. 2023
William, thank you for sharing your insights. We regret certain features in your room weren't to your preference. We're thrilled, however, that you found our facilities visually pleasing and our team members exceptional. For future stays, please note that personal safes are available at the front desk upon request. Additionally, we're continuously working to improve our breakfast offerings. We hope to have the chance to serve you again at Hampton Inn New Orleans - St. Charles Ave/Garden District.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 12 dic. 2023
John, we're thrilled to see you had a top-notch stay at Hampton Inn New Orleans - St. Charles Ave/Garden District. It's wonderful when guests like you take the time to rate us and we're looking forward to your next visit. Thank you for choosing us.

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was adjacent to mechanical room and was very loud when elevators operated.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 8 dic. 2023
Mark, thank you for your review. We're sorry to hear that noise was a factor during your stay. Although it's not common, we understand how crucial quietness is to a restful night. Your feedback is valued as it helps us identify areas where our guests' experiences can be further enhanced. We hope you give Hampton Inn New Orleans - St. Charles Ave/Garden District another try in the future, anticipating a better experience.

6/10 Aceptable

Kevin

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Kevin, it appears you've left a rating without any specific feedback. We'd greatly appreciate it if you could provide insights about your stay with us, so we can continue enhancing our guests' experiences. Please feel free to share your thoughts anytime.

10/10 Excelente

Matthew

Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Service, el 12 dic. 2023
Matthew, thank you for your excellent rating of Hampton Inn New Orleans - St. Charles Ave/Garden District. We're pleased to know we met your expectations and hope we have the privilege of welcoming you back in the future.

10/10 Excelente

Jayne, Baton Rouge

Le gustó: Servicio y personal y condiciones de la propiedad
Good service. Desk clerks were polite, interested in helping and then showed it by being very helpful. I appreciate being able to get a handicap room. Will gladly stay there again!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 14 nov. 2023
Jayne, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District for your stay. It's fantastic to hear that our front desk colleagues demonstrated their commitment to guest satisfaction. It's also great that the availability of our accessible rooms added comfort to your stay. We're certainly anticipating your return!

6/10 Aceptable

Janice

Le gustó: Limpieza y servicio y personal
The hotel is conveniently located near the trolley and a great grocery store. The beds are very comfortable and the shower was excellent. The breakfast our first morning was not replenished after we arrived 40 minutes before it closed. And the sensor for the sliding back doors picked up every one using the elevators! It drove me crazy!
Se hospedó 5 noches en octubre de 2023
Respuesta de Customer Service, el 19 oct. 2023
Janice, it's nice to hear that you found our location convenient and enjoyed the comfort of our beds alongside a great shower. We're sorry to note that your breakfast experience and the sensor for the sliding back doors didn't meet your expectations. Improved breakfast service provision and adjustments to the sensor's sensitivity will definitely be considered by our team members. Thank you for taking the time to share your experience.

10/10 Excelente

lania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jade and the whole staff made our stay at a difficult time, for we had a family member in the hospital , a pleasant and accommodating to our needs! The housekeeping staff was as accommodating and tended to our requests! I highly recommend this hotel for cleanliness, assistance, and comfort!
Se hospedó 15 noches en septiembre de 2023
Respuesta de Customer Service, el 15 oct. 2023
Lania, it's wonderful to hear that Jade and the Hampton Inn New Orleans - St. Charles Ave/Garden District team were able to support you during a challenging time. It also brings us joy to know that our colleagues in housekeeping and in other departments met your needs effectively. Your high recommendation, noting our cleanliness and comfort, is greatly appreciated. We're already looking forward to being your host again in the future.

8/10 Bueno

David

Le gustó: Limpieza y condiciones de la propiedad
It was fine. Right on St. Charles and the street car line. Be advised, though, this hotel accepts dogs and pets. The room directly next door had a small, yapping dog with a squeaky toy that made noise all night. Too bad, because it was otherwise quiet and a decent place to stay. Enjoy NOLA!
Se hospedó 3 noches en octubre de 2023
Respuesta de Customer Service, el 13 oct. 2023
David, it's great to hear that you found the location of Hampton Inn New Orleans - St. Charles Ave/Garden District advantageous for exploring the city. We understand your concern about the noise from a nearby pet and appreciate your patience throughout. We do value all our guests and their comfort, including those who are pet owners. We would like to assure you that our team members do their best to ensure that all guests, including pets, adhere to our noise guidelines for the comfort of others. We hope your experience with us will not discourage you from staying with us again. Do enjoy the rest of your time in New Orleans!

10/10 Excelente

Mary

Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 11 oct. 2023
Mary, thank you for choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're delighted to know you had an enjoyable experience and we look forward to your next visit!

10/10 Excelente

Laura, Florence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience!
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 9 oct. 2023
Thank you for the fantastic rating, Laura!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn New Orleans - St. Charles Ave/Garden District! We can't wait to see you again soon.

6/10 Aceptable

Colin

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 8 oct. 2023
Thank you for sharing your feedback, Colin.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 Bueno

Lynn

Viaje en pareja
The property is in the Garden District - near the trolley. Easy walking distance to all the Garden District’s restaurants and a wedding event we attended. There is renovation going on right now and the small pool was closed, but that should be over soon!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 5 oct. 2023
Lynn, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District during your visit to the Garden District. It sounds like our location worked well for your needs which we're delighted about. Regarding the ongoing improvements, rest assured these are temporary and are aimed at creating an exceptional experience for all our guests in the future. We hope to welcome you back once our enhancements are complete.

10/10 Excelente

Diane

Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 22 oct. 2023
Thank you for the excellent rating, Diane!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn New Orleans - St. Charles Ave/Garden District! We look forward to hosting you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en septiembre de 2023
Respuesta de Customer Service, el 29 sept. 2023
Thank you for the wonderful rating!It's fantastic you enjoyed your time at Hampton Inn New Orleans - St. Charles Ave/Garden District so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
loved the pool
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 29 sept. 2023
Thanks for the outstanding rating, Theresa!We're delighted your time at Hampton Inn New Orleans - St. Charles Ave/Garden District was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Bueno

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Air temp in room
The problem we had was that the air conditioner was loud and when it turns off it get hot really quick when made it very uncomfortable and woke us up every time.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 29 sept. 2023
Barbara, we appreciate you taking the time to share your feedback. We are sorry to hear about the discomfort caused by the air conditioning unit in your room. We assure you that comfort and well-being of our guests are of utmost importance. Your feedback has been noted and will be shared with our maintenance team for review. Despite this, we hope your overall visit to New Orleans was a pleasant one. We look forward to having the opportunity to welcome you back in the future for an improved experience.

10/10 Excelente

Ashley

Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 29 sept. 2023
Thank you for the fantastic rating, Ashley!It's outstanding you had such a wonderful experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We care about the satisfaction of our guests. We can't wait to see you again soon!

2/10 Terrible

Mary

Viaje familiar
No le gustó: Servicios
No running water or working toilets
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 5 sept. 2023
Mary, we regret to hear about the issues you experienced with the water and the restroom facilities during your stay. It is of utmost importance that all facilities are functioning correctly for our guests' convenience. We assure you that we're taking steps to investigate and rectify the matter. Your feedback is invaluable, and we hope for another opportunity to provide you with a better experience.