2/10 Terrible
Tapendra, Jacksonville
4 abr. 2026
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition.
I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave.
I had to book another hotel last minute, which cost more, but it was a relief to get out of there.
What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up.
I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
Tapendra
Se hospedó 3 noches en marzo de 2026