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Opiniones de SpringHill Suites by Marriott Newark Downtown

2.5 out of 5

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 419 de 552 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 97 de 552 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 552 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 552 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 552 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2019
Respuesta de Scott - GM, el 1 ago. 2019
Thank you for your recent stay and your 4 star review! We look forward to welcoming you back !

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
Nice hotel… clean close to our destination..
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
John, thank you for taking the time to share your recent experience at SpringHill Suites by Marriott - Newark, DE. We're thrilled to hear that our convenient location and cleanliness met your expectations. Looking forward to welcoming you back on your next visit!

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good service and clean hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Maria, we are thrilled to hear about your positive experience at SpringHill Suites by Marriott - Newark, DE. Your acknowledgement of the excellent service and cleanliness of our property is greatly appreciated. We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Frankly, the room layout was a little ackward. The fold out couch was uncomfortable to use AS a couch and we weren't crazy about the translucent bathroom door. Little things like that. Everything else was great, though. Good location, breakfast, in-room office space, closet.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Stephen, thank you for taking the time to share your insights about your stay at SpringHill Suites by Marriott - Newark, DE. We regret to hear certain aspects of the room layout were not to your liking, yet we're pleased that the location, breakfast, and in-room amenities met your needs. We value your feedback about our design choices and will take it into consideration. It's wonderful to know you enjoyed the rest of your stay, and we hope to welcome you back soon.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Jonathan, thank you for rating SpringHill Suites by Marriott - Newark, DE so highly. We appreciate it, and we're glad that you enjoyed your stay. Next time you're in Newark, we hope you'll choose to stay with us again.

10/10 Excelente

Joel

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 18 abr. 2024
Joel, it's fantastic to hear that you had an outstanding experience at SpringHill Suites by Marriott - Newark, DE. Your high rating speaks volumes about your satisfaction, and we greatly value it. We're anticipating your next visit and striving to make it even better than the last one. Safe travels until then!

10/10 Excelente

Nicolas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Nicolas, it's wonderful to hear you had a top-rate experience at the SpringHill Suites by Marriott - Newark, DE. We appreciate your positive rating and hope that you will choose us for your future trips. Enjoy the rest of your day!

10/10 Excelente

Jay

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean property
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Jay, we appreciate your recognition of the cleanliness at SpringHill Suites by Marriott - Newark, DE. Thanks for taking the time to share your experience. We hope to host you again.

10/10 Excelente

Jason

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Thanks for sharing this perfect rating, Jason!We're thrilled to hear you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excelente

Harriet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean welcoming and big well appointed rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Harriet, thank you for sharing your experience at SpringHill Suites by Marriott - Newark, DE. It's wonderful to hear you felt welcomed and appreciated the cleanliness and spaciousness of our rooms. We strive to provide a comfortable and pleasing environment for all our valued guests. Looking forward to welcoming you back on your next visit.

10/10 Excelente

Tamara

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and fresh air throughout the hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Tamara, it's fantastic to hear that you enjoyed the cleanliness and refreshing atmosphere at SpringHill Suites by Marriott - Newark, DE. Our team members make every effort to provide a pleasant environment for our guests. We're delighted that their efforts resonated with your experience. We hope to welcome you back in the future.

10/10 Excelente

Fernanda

Viaje familiar
Clean room,great service,friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Fernanda, it's great to hear that you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We're thrilled you found our accommodations to be spotless and the service to be top-notch. Our team members were delighted to provide friendly and efficient service to make your stay memorable. We look forward to serving you again on your next visit!

2/10 Terrible

Anthony

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Anthony, we noticed your rating and would appreciate a further opportunity to understand your experience. Our team at SpringHill Suites by Marriott - Newark, DE is consistently devoted to improving our guests' experiences and your feedback would be greatly beneficial. If you're comfortable, please feel free to share additional details.

10/10 Excelente

William

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great rooms and excellent service
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
William, we appreciate your positive feedback on the expansive rooms and outstanding service you experienced at SpringHill Suites by Marriott - Newark, DE. Our team members strive to go above and beyond for their guests. We thank you for choosing us and are eagerly waiting to welcome you back for your next stay.

6/10 Aceptable

Scott

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Scott, your feedback is valued, even when it is expressed through a rating alone. It seems your experience was not up to your expectations, which allows us room for improvement. We welcome any specific comments or suggestions you may have in the future. Thank you for staying with us and sharing your rating.

10/10 Excelente

Tyleer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice experience
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 5 feb. 2024
Tyleer, we're thrilled you had a nice experience at SpringHill Suites by Marriott - Newark, DE. It's always wonderful to learn when guests enjoy their stay with us. We're looking forward to welcoming you back in the near future.

10/10 Excelente

IVORY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel to stay in
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 30 ene. 2024
Ivory, it's a delight to see how much you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We appreciate you taking the time to share your delightful experience. We look forward to welcoming you back during your future travels.

10/10 Excelente

Monique, Brooklyn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, large rooms. Friendly staff.
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 27 ene. 2024
Monique, we're delighted to know you appreciated the spaciousness of our rooms at SpringHill Suites by Marriott - Newark, DE. Our team members work hard to maintain cleanliness and provide a welcoming atmosphere. We hope to see you again soon.

10/10 Excelente

Jacqueline

Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 1 ene. 2024
Thank you for the wonderful rating, Jacqueline!It's fantastic you enjoyed your time at SpringHill Suites by Marriott - Newark, DE so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 17 dic. 2023
Kathleen, thank you for choosing to stay at SpringHill Suites by Marriott - Newark, DE and for taking the time to rate us highly. We're delighted you had a wonderful stay and we look forward to welcoming you back on your next visit.

8/10 Bueno

Walter, Walhalla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was courteous and professional, made me feel welcome
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 16 dic. 2023
Walter, we are delighted that you had a positive stay at the SpringHill Suites by Marriott - Newark, DE. We take pride in our professional and welcoming team members; their dedication to making sure each guest's stay is pleasant is invaluable. We look forward to welcoming you back soon.

10/10 Excelente

Peipei

Se hospedó 4 noches en diciembre de 2023
Respuesta de Customer Service, el 11 dic. 2023
Peipei, it's great to hear that your stay at SpringHill Suites by Marriott - Newark, DE met your expectations. We appreciate the perfect rating and look forward to serving you again in the future. Safe travels until then.

10/10 Excelente

Sining

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 10 dic. 2023
Thank you for the fantastic rating, Sining!It's outstanding you had such a wonderful experience at SpringHill Suites by Marriott - Newark, DE. We care about the satisfaction of our guests. We can't wait to see you again soon!

4/10 Malo

Launette

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was noisy… next to a busy intersection and railroad tracks. Room was dark and gloomy. The blow dryer was melted. The floor lamp did not work.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Customer Service, el 6 dic. 2023
Launette, it is disappointing to read about your recent experience at our property. We understand that noise and light conditions can significantly influence comfort and are sorry your stay fell short of expectations. Rest assured we're taking note of your comments regarding the room amenities and will work tirelessly towards improvement. Please know, we strive to offer a calm and welcoming atmosphere and would hope to provide you with a much better experience should you choose to return.

10/10 Excelente

samantha, rocky point

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel! Lovely staff! Atmosphere was great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 6 dic. 2023
Samantha, we're thrilled to hear about your wonderful experience at SpringHill Suites by Marriott - Newark, DE. Our team members' exceptional service is a cornerstone of our atmosphere. We're glad it resonated with you. We look forward to welcoming you back.

10/10 Excelente

Karen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 16 dic. 2023
Thanks for the outstanding rating, Karen!We're delighted your time at SpringHill Suites by Marriott - Newark, DE was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

4/10 Malo

Farhad

Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 24 nov. 2023
Farhad, it's disappointing to know that your stay didn't meet your expectations. We are committed to providing our guests with a more satisfactory experience. We hope to have the opportunity to serve you better in the future. We're confident that an upcoming stay would better reflect the high standards we strive for.

10/10 Excelente

HYOTA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 12 nov. 2023
Thanks, Hyota! It's outstanding your time at SpringHill Suites by Marriott - Newark, DE was fantastic. We can't wait until your next visit!

10/10 Excelente

Nikoloz

Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 21 nov. 2023
Nikoloz, thank you so much for choosing to stay with us at SpringHill Suites by Marriott - Newark, DE. We're thrilled to have met your expectations. Your high rating serves as a great testament to our commitment to provide excellent experiences. Looking forward to welcoming you back on your next trip to Newark!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 31 oct. 2023
Thanks for the perfect rating!We're pleased to hear that you have fully enjoyed your stay at SpringHill Suites by Marriott - Newark, DE, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excelente

Debra

Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 19 nov. 2023
Thanks for the perfect rating, Debra!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at SpringHill Suites by Marriott - Newark, DE.Have a wonderful day!

10/10 Excelente

Yujin

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing more
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 19 oct. 2023
Yujin, thank you for taking the time to provide feedback. We're pleased to see your experience at SpringHill Suites by Marriott - Newark, DE was satisfactory. Our aim is to provide a seamless and enjoyable stay for every guest. Your positive rating means a lot to us. We hope to welcome you back in the near future.

10/10 Excelente

Alicia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, courteous staff, good location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 28 oct. 2023
Alicia, we're thrilled you appreciated the cleanliness of SpringHill Suites by Marriott - Newark, DE, as well as its convenient location. Thank you for recognizing the courteousness of our team members during your stay. We can't wait to welcome you back next time you're in Newark, DE.

10/10 Excelente

April

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 16 oct. 2023
April, thank you for leaving us a 10/10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Suites by Marriott - Newark, DE!

8/10 Bueno

Marcello

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 12 oct. 2023
Thank you for taking the time to leave us a 4/5 rating, Marcello!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at SpringHill Suites by Marriott - Newark, DE.

10/10 Excelente

Elaine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a very relaxing stay
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 27 sept. 2023
Thank you for this excellent rating, Elaine!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at SpringHill Suites by Marriott - Newark, DE! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 19 sept. 2023
Nicole, your excellent rating of SpringHill Suites by Marriott - Newark, DE warms our hearts. Thanks for taking the time to rate us. We truly hope you had an enjoyable stay and look forward to welcoming you back in the future.

10/10 Excelente

EM

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 17 sept. 2023
It's splendid to hear your positive impressions about our team members at SpringHill Suites by Marriott - Newark, DE. We always strive to provide stellar service for our guests. We're looking forward to welcoming you back for your next visit!

10/10 Excelente

Charles

Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 30 sept. 2023
Thank you for taking the time to leave this wonderful rating, Charles! We hope to see you again soon at SpringHill Suites by Marriott - Newark, DE so we can share yet another amazing experience!

10/10 Excelente

Linda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 30 ago. 2023
Thanks for the fantastic rating, Linda!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Dallas/Allen. We're all looking forward to your next stay with us.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Customer Service, el 30 ago. 2023
Thank you for the 10 out of 10 rating!We're thrilled to see how much you enjoyed staying at SpringHill Suites by Marriott - Newark, DE. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excelente

Atsushi

Se hospedó 11 noches en agosto de 2023
Respuesta de Customer Service, el 28 ago. 2023
Thank you for the amazing rating, Atsushi!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Suites by Marriott - Newark, DE soon!Thanks again for leaving your feedback!

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 23 ago. 2023
Mark, thank you for rating the SpringHill Suites by Marriott - Newark, DE so highly. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Safe travels until then!

8/10 Bueno

Thomas

Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 25 ago. 2023
Thomas, thank you for choosing SpringHill Suites by Marriott - Newark, DE and taking the time to rate your stay. We're pleased to see your positive rating and trust you had a great experience. We look forward to welcoming you back soon!

10/10 Excelente

Latoya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property very well kept. Big and comfortable room!
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 20 ago. 2023
Latoya, thank you for your kind words! At SpringHill Suites by Marriott - Newark, DE, we're glad to hear that you found the property to be well-maintained and your room spacious and cozy. We look forward to making your next stay just as enjoyable as the last!

10/10 Excelente

Rachell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 14 ago. 2023
Rachell, we're thrilled to see that you had a fantastic experience at SpringHill Suites by Marriott - Newark, DE. Thank you for selecting our hotel for your stay. We hope to see you soon on your next vacation. Safe travels!

10/10 Excelente

Shannon

Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 28 ago. 2023
Thank you for sharing, Shannon!At SpringHill Suites by Marriott - Newark, DE, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excelente

Kristiana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great!
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 2 ago. 2023
Thank you for the perfect rating, Kristiana!We are very pleased to hear that you had a wonderful stay at SpringHill Suites by Marriott - Newark, DE. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 Bueno

Nathalie, Mont-Saint-Hilaire

Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 17 ago. 2023
Nathalie, thank you for choosing SpringHill Suites by Marriott - Newark, DE and taking the time to rate us. It's fantastic to see your high rating, and we trust your stay met your expectations. We look forward to welcoming you back in the future.

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean comfortable room, friendly and personable staff. Road construction around the hotel makes driving into the parking lot a nightmare, but I imagine once the construction crews are gone, this will be a non-issue. Try to get a room away from the railroad line on the north side of the hotel and the elevators, which are both extremely noisy and annoying in the morning. Evening dining options within walking distance are somewhat limited. Complimentary breakfast was a plus. Overall I would recommend this hotel and certainly stay again.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 26 jul. 2023
Thanks for the 4/5 review, Robert!We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.Thanks again, and have a lovely day!