Las evaluaciones están basadas en 5,223 reseñas verificadas
4.3 Limpieza de las habitaciones
4.2 Servicio y personal
4.3 Comodidad de las habitaciones
4.1 Estado del hotel (en general)
Reseñas verificadas de Expedia
por un cliente verificado
Publicado el 20 dic 2019
Well located and good breakfast. The shuttle service is very efficient.
Comentario de Gerencia del hotel
21 dic 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado de Puerto Rico
Publicado el 7 dic 2019
Muy agradable, lo recomiendo. El personal muy agradable y el desayuno incluido muy satisfactorio.
Comentario de Gerencia del hotel
8 dic 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado de Rockville
Publicado el 28 oct 2019
La estadía estuvo excelente, muy bueno el breakfast buffet
Comentario de Gerencia del hotel
29 oct 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado de Florida
Publicado el 11 oct 2019
De 4 dias que estivimos en el Hotel solo 1 dia hicieron aseo ala Habitación de resto solo tendian por encima las camas y las toallas de cambio algunas Olian Mal, el Laundry del Hotel estaba muy sucio al igual que las maquinas para lavar y secar, Lastima por que siempre a donde voy escojo esta cadena de Hoteles por rl servicio y la Limpieza
Comentario de Gerencia del hotel
12 oct 2019 por Ray, Gerencia del hotel
We are extremely sorry to hear about this, and even more sorry to disappoint a customer. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issue from occurring in the future.
por un cliente verificado de Bogota, Colombia
Publicado el 1 oct 2019
Mrs. Cielo and Rey at the front desk were very kind, as well Hector, who helped us when one of our rooms got locked (our fault). So friendly, clean and with more services than expected. Great option and service. Thanks
Comentario de Gerencia del hotel
1 oct 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado
Buen servicio y confiable
Publicado el 25 sep 2019 en HotelsSi para nosotros como familia la pasamos muy confortables el ambiente del cuarto muy limpios sin olores sin ningún aroma no confiable para nuestros pulmones para dar nuestra más sinceras felicitaciones a todos los colaboradores por sus servicios
Se recomienda a quien lea este comentario ,
Comentario de Gerencia del hotel
27 sep 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado
Publicado el 24 sep 2019
Comentario de Gerencia del hotel
27 sep 2019 por Ray, Gerencia del hotel
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues from occurring in the future.
por un cliente verificado de Costa Rica
Publicado el 22 sep 2019
Hotel located close to Newark airport. Nice rooms, big, with all the necessary facilities. Excellent price. This is the place to stay close to the airport.
Comentario de Gerencia del hotel
23 sep 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado de L.A
Publicado el 10 sep 2019 en Orbitz
Todo me gusto mucho el servicio el personal. ..la limpieza y la habitacion muy acojedora ... Lounico que no nos gusto fue el aire acondicionado ... que no lo podiamos manejar bien porque estaba en malas condiciones
Comentario de Gerencia del hotel
17 sep 2019 por Ray, Gerencia del hotel
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
por un cliente verificado
Publicado el 3 sep 2019 en Hotels
No me gusto que no hay donde cenar , sin Restaurant , muy malo eso
Comentario de Gerencia del hotel
3 sep 2019 por Ray, Gerencia del hotel
We are extremely sorry to hear about this, and even more sorry to disappoint a customer. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issue from occurring in the future.