Grainger House Hotel

Propiedad de 2.0 estrellas

Elige las fechas para ver precios

Opiniones

5.4 de 10,

Servicios principales

  • Estacionamiento incluido
  • Servicios ejecutivos
  • Recepción 24/7

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Información de la propiedad

Grainger House Hotel

  • Este hotel cerca de Sports Direct Arena
  • Grainger House Hotel te ofrece todo lo que necesitas. Podrás conectarte al wifi gratis en las áreas comunes.
  • Estos son otros servicios:
    • Estacionamiento gratis
    • Área con computadoras, recepción disponible las 24 horas y resguardo de equipaje

Propiedades similares

Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in cualquier hora del día
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

La recepción está abierta todos los días, de 00:00 a 00:00.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito
Hay formas de pago disponibles para evitar el uso de efectivo

Avisos importantes

Esta propiedad no tiene elevador

Preguntas frecuentes

¿Grainger House Hotel acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Grainger House Hotel?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Grainger House Hotel?

Inicio de check-in: 14:00. Fin de check-in: cualquier hora del día.

¿A qué hora es el check-out en Grainger House Hotel?

El check-out es a las 11:00.

¿Dónde se encuentra Grainger House Hotel?

Este hotel se encuentra en Newcastle upon Tyne, a 5 km de ISKCON Newcastle, Leazes Park y Mill Volvo Tyne Theatre (teatro). Sports Direct Arena y Newcastle-upon-Tyne Discovery Museum también se encuentran a 5 km (3 mi).

Opiniones

Opiniones de

5.4

5.4

Limpieza

4.6

Ubicación

6.2

Servicio y personal

5.2

Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 12 de 63 opiniones
Puntuación de 8, es decir, Bueno. Basada en 11 de 63 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 7 de 63 opiniones
Puntuación de 4, es decir, Malo. Basada en 12 de 63 opiniones
Puntuación de 2, es decir, Terrible. Basada en 21 de 63 opiniones

Opiniones

Opinión verificada

2/10 Terrible

Reece

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Awful don’t stay here

Awful awful awful didn’t even stay the night it was that unclean and disgusting, also got sent to different hotel
Se hospedó 1 noche en enero de 2023
Opinión verificada

4/10 Mala

Graham

No le gustó: Limpieza
I had a email from the property, saying its closer the hotel. So i had to book an abnb. To the great north race. If any chance i can get an refund of my payment for hotel. Thanks.
Se hospedó 2 noches en septiembre de 2023
Opinión verificada

2/10 Terrible

Jason

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Worsed hotel in Newcastle

Onve o check in the photos dont match inside of the building.there was toe nails all over the carpet.there was no facilitys for food or drinks the hotel was not what i expected i wont be staying there again.the pictures on the website are fake and they dont look like that in the hotel .
Se hospedó 1 noche en noviembre de 2022
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Only stay as a last resort.

It was cheap, but, the duvet had a large bloodstain on it. The pillow cases were dirty. There were no curtains in the bathroom so people could technically see into the shower.
Se hospedó 1 noche en octubre de 2022
Opinión verificada

2/10 Terrible

Jake

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Weekend ruined

booked to stay here on 20/10/2016 so my friend and I had a place to stay while seeing Kings of Leon once Newcastle. Upon arrival the reception had no reservation for us and then after looking at my booking confirmation told us that in the time after our reservation had been made the hotel had changed management. I had received no correspondence from with hotels.com or the hotel itself to make me aware of this change and that our reservation was now void. Leaving us with nowhere to stay and no extra money. Absolutely ruined our entire weekend up Newcastle and both parties showed how much they valued customers
Opinión verificada

2/10 Terrible

Josh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Stay far away

When I entered the hotel to check in, the first thing I noticed was the smell of paint. "Yes, we are renovating," said the clerk and asked me for a 10 pound deposit for the key card. I went up to my room. It was a small room and I could smell the paint from there. I went to use the facilities and suddenly, the fire alarm went off! I jumped up and ran downstairs to the lobby. "Oh, don't worry, we are doing a fire drill!" said the clerk. I went back upstairs and every few minutes the alarm went off. My sensory issues went into overload. I checked out and booked into the Holiday Express instead. They refuse to give me a refund , keep on saying manager isnt there when i call.
Se hospedó 1 noche en enero de 2023
Opinión verificada

2/10 Terrible

Steven

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absoulte worst place ever. Had to get my own heater place was that cold. Shower door broke. Tv broke. Carpets dirty. And they take £10 for deposit but then say they not authourized to give it bk
Opinión verificada

8/10 Buena

Marysia

Le gustó: Servicio y personal
It’s a good budget hotel. Not recommended for long stays as it’s more to have somewhere to sleep at night.
Se hospedó 2 noches en octubre de 2022
Opinión verificada

8/10 Buena

brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very quiet and peaceful.Helpful staff .great value
Se hospedó 2 noches en julio de 2022
Opinión verificada

2/10 Terrible

Attia

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pictures are very deceiving, the rooms are too small, no room to swing a cat, unclean, our particular room had the window broken, the shower was disgusting, had hair from previous guests, I was bitten, would not stay here again, you get less than you pay for
Se hospedó 2 noches en julio de 2022
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good value honest hotel

Parking is a bit of a miss but I see works going on so that might be improved. Other than that, hotel is very honest. Dont expect luxury and you will be satisfied
Se hospedó 1 noche en julio de 2022
Opinión verificada

4/10 Mala

daniel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Faulty towers was nicer

Upon arrival the receptionist decided he would talk on his phone rather then check me in ..hotel was more of a building site then hotel..room was ok ..a lot of dirt on walls and the windows was cracked and tapped up ..will not return
Se hospedó 1 noche en junio de 2022
Opinión verificada

2/10 Terrible

Tom

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was disgusting, dirty bed sheets, curtains ripped out of the wall. Horrible place to stay. Bath room was awful no toilet paper included. Never again.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

FRANCIS

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Room 4 very poor

Was in room 4, smelled of smoke, no heating in the bathroom and lighting in bathroom very poor. Leaking hose on electrical shower. Very basic room. Glad I was simply in and out over the weekend.
Se hospedó 2 noches en febrero de 2022
Opinión verificada

8/10 Buena

Lee

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Clean & tidy rooms, helpful reception and good email communication from the hotel
Se hospedó 1 noche en febrero de 2022
Opinión verificada

6/10 Aceptable

Katie

Le gustó: Servicio y personal

Ok for price

Overall the stay was ok. There was something spilt in the bathroom which wasn’t cleaned up, and I had to ask for towels. Rooms not in as good condition as photos look but for price not bad.
Se hospedó 1 noche en diciembre de 2021
Opinión verificada

10/10 Excelente

Shaun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Excellent, very comfortable, quiet and relaxing

Very nice hotel, cannot hear any noise from other rooms, traffic etc. Had a very peaceful stay. Staff are very polite, friendly and accommodating. Excellent value for cost, would definitely stay here again and it is way better than the 2 stars rating. Many Thanks!
Se hospedó 7 noches en noviembre de 2021
Opinión verificada

10/10 Excelente

kelly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for weekend. I was was not too sure about staying here after some of the reviews i read. I was more than pleasantly surprised. Friendly staff. Clean, comfortable and quiet single ensuite room. would definitely stay here again.
Se hospedó 2 noches en octubre de 2021
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Halloween

When we first arrived the electricity had gone down, I know this isn’t the hotels fault! However we couldn’t get a room key, and my and friend has separate rooms! We had to stay in the one room for an hour whilst we waited for our keys to be made, making us later to our evening. If they could have phoned their guests due to arrive and pre warn them it would have been an advantage as we could have waited to check in. The rooms where as what’s they were advertised in the photos, had a sink half a foot from the head of the bed with a low ceiling right above, accident waiting to happen! The shared bathrooms were absolutely appalling, they were leaking water from the toilet constantly, no tissues or bin in bathroom, the showers looked like they hadn’t been cleaned for a while so massively avoided! There was no real comfort to this hotel, including bed rooms staff or the layout! I know that’s nothing to do with the staff or management but changing the carpets on stairs could help as it’s truly awkward to look at and a massive hazard! More of a hostel and doss house than what is advertised!
Se hospedó 1 noche en octubre de 2021
Opinión verificada

2/10 Terrible

wajahat

No le gustó: Comodidad de las habitaciones
There was no heating in the room also the cold water was not coming def not recommended
Se hospedó 1 noche en octubre de 2021
Opinión verificada

2/10 Terrible

Stephen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Filthy and noisy

Was greeted by a gentleman who was very impolite and not helpful at all. The room was what you would expect for the price paid but the cleanliness was terrible. Dirt on the floor and walls. The shower had soap left in there from previous guest and was covered in hair. The cover over the drain was clogged with hair so I had to clean this myself. The walls are paper thin and you can hear everything happening from all over the place. Was kept awake until 3am Saturday night by screaming, shouting, slamming of doors. I will never book this place again. Would not recommend this place to anyone accept contractors.
Se hospedó 2 noches en octubre de 2021
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Terrible

Absolutely poor! Got to the hotel after nearly 6 hr drive from London to be greeted by unprofessional service at reception by Ali! He tells us with no apology that they have cancelled our booking on the afternoon of our arrival and that they have sent us an email which we never received! We was outraged by this! asked to speak to the manager and was told that he has finished early, asked for the managers name and was told that it was Ali..! Asked for the person's name who we were speaking to and he also said its Ali..! We were kept getting cold answers! We didn't believe that his name was Ali and as we asked again for his name and it was at this point where "Ali" started getting sarcastic! We said there is no need for this behaviour and if he carrys on then we will record him...! This is the point where the receptionist got abusive and came around the desk aggressively and try to hit me!! We have the whole incident on video and will take it further! Hotel.com should not affiliated with such establishment. We came for a little weekend getaway and it was all ruined by abusive staff at the hotel as well as time wasted by trying to book an alternative accommodation
Se hospedó 1 noche en septiembre de 2021
Opinión verificada

8/10 Buena

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Great hotel in a good location

Great hotel in the heart of the North East, friendly staff with a great price and location, value for money.
Se hospedó 1 noche en septiembre de 2021
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones

Room for improvement

Super 19th c. mansion converted into a hotel. Not quite B&B - more like just B&tea/coffee in room. Really needs upgraded of carpet and upholstery and furnishings. Stains on bed throw (tea?), etc., really not challenging to get right. Needs some serious TLC and could be really nice. But does the job for a one-night quick sleep, even if pricey for that purpose. Staff very friendly, but there’s only so much that can do for the place.
Se hospedó 1 noche en septiembre de 2021
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very dusty/dark and outdated
Se hospedó 1 noche en septiembre de 2021