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Opiniones de Best Western Holiday Manor

2.5 out of 5
Best Western Holiday Manor
208 W 4th St North, Newton, IA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 503 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 325 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 96 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1002 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Christian

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comportamiento racista
En recepción del hotel argumentaron que nunca les llegó mi reservación, aunque el servicio de atención a clientes de Hotels.com se comunicó con ellos que al inicio no querían responder las llamadas hasta que les comenté que les estaban llamando y que respondieran
Se hospedó 1 noche en agosto de 2020
Respuesta de Cody, el 29 ago. 2020
We are extremely sorry to know that you faced lot of problems during your stay in the Hotel. We will keep an eye on it and take care immediately. Thanks for your feed back. We will look forward to see serve you better in your future stay in our Hotel.

8/10 Bueno

Abel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
gran opción en la zona
Buen hotel cerca de Des Motines, junto a la autopista, amplio, limpio, con piscina cubierta y gran desayuno. Muy buen precio, gran opción!

10/10 Excelente

Brad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to I-80
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 1 may. 2024
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We're happy to hear that our location was convenient for you! We hope you will come back and see us again soon.

6/10 Aceptable

Sandra

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This property is in desperate need of an update with new furniture, curtains , and carpet . Our carpet was shredded at the door , curtains had holes in them , and furniture scuffed
Se hospedó 2 noches en abril de 2024
Respuesta de Best Western Holiday Manor, el 29 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good.
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 27 abr. 2024
Thank you for your feedback and for choosing to stay at our hotel. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.

10/10 Excelente

merlyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super friendly receptionist. Area is quiet and clean. Our room is very comfortable .
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 26 abr. 2024
You are our guest and top priority! We're so glad you enjoyed your time spent at the Best Western Holiday Manor! Please come back again soon!

8/10 Bueno

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location, easy to get to. Very clean!
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 24 abr. 2024
We appreciate your positive feedback in regard to your stay at the Best Western Holiday Manor, Linda! We look forward to your next visit.

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place!
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 24 abr. 2024
Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your positive feedback!

8/10 Bueno

nick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Looked really nice when you first walked in. I had a room at the top of the stairs, didn't have to walk down a long hallway. Room was really nice. Will stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 22 abr. 2024
We appreciate your recommendation, Nick. Thank you for sharing your experience with us and the travel community.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a very nice hotel. Staff was very friendly. Good breakfast.
Se hospedó 2 noches en abril de 2024
Respuesta de Best Western Holiday Manor, el 22 abr. 2024
We are so happy that you had a great stay with us at the Best Western Holiday Manor! You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

10/10 Excelente

Frederick

Le gustó: Servicios
Quaint, clean, and awesome location.
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 21 abr. 2024
We are delighted you were satisfied with our service, location and accommodations! On behalf of everyone here, we would love to have you stay with us again at the Best Western Holiday Manor the next time you visit our area.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Holiday Manor, el 7 abr. 2024
We’re so glad you had a good experience at the Best Western Holiday Manor. Thank you and we look forward to welcoming you back again next time you are in our area.

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western Holiday Manor, el 30 mar. 2024
Your business means a lot to us at the Best Western Holiday Manor! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excelente

Harish

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Best Western Holiday Manor, el 17 mar. 2024
Thank you so much for taking the time to share the highlights of your stay with us and the travel community. Thank you once again for allowing us to be of service, and we look forward to your next visit.

10/10 Excelente

Liz

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We love this petfriendly hotel and so does our pet!
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western Holiday Manor, el 6 mar. 2024
Thank you so much for the review!  I’m glad to hear that you’re enjoying your experience with us at the Best Western Holiday Manor.  We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal.

10/10 Excelente

Holly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our check-in staff person was so kind, caring, and helpful. Thank you to her!
Se hospedó 1 noche en febrero de 2024
Respuesta de Best Western Holiday Manor, el 27 feb. 2024
We’re so glad you had a great experience with our check in staff. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excelente

Sonja

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was excellent and would recommend!
Se hospedó 1 noche en febrero de 2024
Respuesta de Best Western Holiday Manor, el 20 feb. 2024
Thank you for your review of our hotel. I'm happy that you found your stay with us excellent. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

10/10 Excelente

Richard

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager and staff were very friendly and helpful and the breakfast is great reminded me of home cooking
Se hospedó 2 noches en enero de 2024
Respuesta de Best Western Holiday Manor, el 9 feb. 2024
We're so glad you enjoyed your stay and you found all the staff was very friendly and our breakfast offerings great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 Bueno

Scott

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
When trying to check in they did not have the reservation in their computer. Took me forever to convince the guy and show him the receipt so I can get a room. The outside was partially plowed but not salted and it was very icy and slippery for guests. But the rooms were wonderful.
Se hospedó 1 noche en enero de 2024
Respuesta de Best Western Holiday Manor, el 23 ene. 2024
Thank you for sharing your feedback. We have sent your comments to the leadership team and we will address them. We hope to welcome you back for a better outcome in the future.

2/10 Terrible

Shon

Se hospedó 1 noche en enero de 2024
Respuesta de Best Western Holiday Manor, el 12 feb. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

2/10 Terrible

Joan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never again!
Bed looked and smelled like it had been slept in. Bed frame was turned around so the part that should be against the wall was the foot of the bed leading to bruised shins. When I asked for a different room I was told that they were all the same. Never will I stay there again!
Se hospedó 1 noche en enero de 2024
Respuesta de Best Western Holiday Manor, el 21 ene. 2024
We apologize for your inconvenience. Thank you for being our guest.

6/10 Aceptable

Dawn

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Best Western Holiday Manor, el 20 ene. 2024
Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and your stay was less than satisfactory. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.

8/10 Bueno

Danielle

Se hospedó 5 noches en enero de 2024
Respuesta de Best Western Holiday Manor, el 11 ene. 2024
We are delighted that you chose to stay with us at the . We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

2/10 Terrible

Tiffany

No le gustó: Limpieza y servicio y personal
Our room was disgusting. We only stayed for an hour and drove to Des Moines to stay somewhere else. When you first walked into our room the ceiling had water damage with dry wall falling off and cracks. Our bathtub had black stuff in it. And our room came with a jacuzzi tub. We filled it up with some soap and ran the jets to make sure it was clean before using it. We unplugged it and it barely drained, after 30 minutes of letting it drain, we were left with a sea of yellow chunks that looked like dead skin and pubic hair ... at that point we packed up and left. I'm sure we would have gotten bed bugs if we would've stayed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 8 ene. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

10/10 Excelente

Jennifer

Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 21 ene. 2024
Thank you for reviewing your stay at the Best Western Holiday Manor. It is a pleasure to know you had an enjoyable experience with us and loved our convenient location. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 27 dic. 2023
Thank you for choosing our hotel for your travel plans and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We'll be back
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 24 dic. 2023
Thank you for sharing your experience with us. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.

8/10 Bueno

Benajmin

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
Good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 20 dic. 2023
Thanks for the great review! The team at Best Western Holiday Manor is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

8/10 Bueno

Marcia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The front desk staff was very friendly. We were in town for a family function and were able to park in the lot before check-in. Our room had no TV remote, which was inconvenient but not a huge deal.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 19 dic. 2023
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet most of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We'll be back!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 19 dic. 2023
Thank you very much for your amazing review! We look forward to your return!

10/10 Excelente

Liz

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful, pet friendly hotel!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 18 dic. 2023
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

jennifer

Viaje familiar
Le gustó: Servicio y personal
Outdated with budget friendly repairs. Staff very friendly. Mediocre cleanliness. Would not stay here again. Nice location by downtown
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 14 dic. 2023
Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope we have a future opportunity to restore your confidence in us.

10/10 Excelente

Sheila

Viaje familiar
Le gustó: Servicios
Very accommodating. Had a family Thanksgiving there and everything was perfect, All family members happy and Loved the breakfast!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best Western Holiday Manor, el 10 dic. 2023
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excelente

Sherrie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cody and Rashad were meant to be in the hospitality business!!! Everyone from check in to check out went above and beyond in their treatment of their guests. Will be telling all my friends about this secret oasis. Stayed five days. Love this place and feel like I found a little family by getting to know this. And guys they decked it out for Christmas very welcoming and homey
Se hospedó 4 noches en noviembre de 2023
Respuesta de Best Western Holiday Manor, el 29 nov. 2023
Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Aceptable

Patricia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Didn’t have sheets or blankets for pull out bed. Food in the bed . Dirty and needs to be cleaned better.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Best Western Holiday Manor, el 28 nov. 2023
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at we continuously strive to meet your needs and expectations.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Dirty Bathroom
Bathroom was dirty.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Best Western Holiday Manor, el 23 nov. 2023
We truly apologize for the inconvenience and we will be addressing this with our houskeeping staff for improvements. We hope you will consider giving us another chance to show you the hospitality you deserve and should expect from us.

8/10 Bueno

jennifer

Le gustó: Limpieza y servicio y personal
Staff was wonderful, check in was quick and the room was clean and comfortable. The room needed some drywall repairs in the ceiling. The jetted tub worked but needed some maintenance done and the water pressure to tub was slow.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Best Western Holiday Manor, el 20 nov. 2023
Thank you for taking the time to write a review of our hotel. We take seriously your decision to stay with us and hope you will do so again.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We'll be back!
Once again...they were great!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Best Western Holiday Manor, el 12 nov. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bueno

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Older but clean. Very comfortable beds.
Desk service was a little slow but super friendly and helpful. Diane was wonderful. We came in very late and she was the only one at the desk but she handled it well.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Best Western Holiday Manor, el 3 nov. 2023
Thank you for staying with us recently. We appreciate your feedback.

10/10 Excelente

Trixia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast set up was amazing and organized. Thank you Lucy for the wonderful breakfast. 😊
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 1 nov. 2023
Thank you for taking the time to share your experience with us. We truly appreciate your support and we will be sure to let Lucy know her efforts did not go unnoticed.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean property and safe location. Staff was very friendly and helpful during check-in. Recommend this facility when staying in the area. Price was reasonable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 26 oct. 2023
Thank you for providing feedback on your recent experience at our hotel. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We'll be back!
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 24 oct. 2023
We are delighted you had a good time and we hope you will visit our hotel the next time your travels bring you back to the area.

6/10 Aceptable

James

Le gustó: Limpieza
Se hospedó 2 noches en octubre de 2023
Respuesta de Best Western Holiday Manor, el 24 oct. 2023
Thank you for being our guest. We're sorry we could not meet your expectations.

10/10 Excelente

Pachina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable stay
Our stay was wonderful. The hotel was clean and the accessible room was great for our needs. The staff was so friendly and helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 20 oct. 2023
We are always striving to improve our service and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

8/10 Bueno

Makenze

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 21 oct. 2023
We could not be happier that we were able to impress you with our service, accommodations, and amenities. Thank you for your business, and we look forward to your next visit.

8/10 Bueno

kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 17 oct. 2023
We're delighted you had a good experience with us. It's a pleasure to know how much you enjoyed your stay with us. Thank you for your recommendation, and we look forward to welcoming you again the next time you are in our area!

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a great experience. Clean and comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 15 oct. 2023
Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excelente

JUDY, Georgetown

Se hospedó 4 noches en octubre de 2023
Respuesta de Best Western Holiday Manor, el 31 oct. 2023
We're delighted you had an excellent stay Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Excelente

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great layover.
Second stay here in 3 weeks. Very courteous and helpful at desk. Good breakfast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 11 oct. 2023
Thank you for being our guest. We are happy to know that you were impressed with our staff and breakfast offerings. We value your business and hope to welcome you back soon.

10/10 Excelente

Jenifer

Se hospedó 1 noche en octubre de 2023
Respuesta de Best Western Holiday Manor, el 26 oct. 2023
Thank you for taking the time to recommend us to future travelers! We look forward to your return.