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Opiniones de The Old Bank House Bed & Breakfast

3.5 out of 5
The Old Bank House Bed & Breakfast
10 Front Street, Niagara-on-the-Lake, ON

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 196 de 290 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 290 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 290 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 290 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 290 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fiorella

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me pareció hermoso. Los anfitriones super simpáticos, el lugar hermoso tanto las habitaciones como el jardín y el resto de la casa.
Se hospedó 1 noche en agosto de 2021
Respuesta de Management, el 27 ago. 2021
¡Gracias por sus amables palabras! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos volver a verlo, pronto :-)

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Cindy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely property, rooms are really well appointed and quaint, super location. Would absolutely stay here again!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Keldon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful historic building ideally situated on the Niagara River at Lake Ontario. Hearty breakfasts served by friendly staff. Thank you so much for a very memorable stay.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Siddhartha

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Mary

Le gustó: Limpieza y servicio y personal
The enjoyed hearing the history behind it. I do like Bed and Breakfast that have the owner there better and not just hired staff.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Catherine

Unable to reach anyone at the B&B when our group got covid and we needed to make a change. Contacted Expedia and they couldn’t reach anyone by phone. Tried calling the only number listed on their site over 10 time’s starting at 8 am. Sent three messages with reference numbers and my contact number and no one followed up. Never had this experience before for a B&B/ hotel booking.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Hin Tai

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its a Historical property
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was lovely. Excellent breakfast. We were the only guests this time so we missed the conversation with other travellers. However it was December, and not high season.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Thomas

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Rushi

Great location and nice place!
Great location and cute spot. Host was incredibly friendly. Bed wasn’t very comfy and recommend you bring your own pillow for comfort!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Not that recommend.
There was only one staff member handling check-ins, so when I first entered, I couldn't get assistance right away and had to wait. I tried calling the number listed at the front desk, but there was no response. When I asked a cleaning staff member about the check-in, they flatly refused to help, stating they couldn't assist, and didn't connect me to the responsible staff. After waiting for about 20 minutes, I was finally able to check in, and the staff handling the check-in was friendly. The breakfast was delicious, and the room was in good condition, clean, and cozy. However, the value for money wasn't justified at this price.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Dave

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Trevor

Viaje en pareja
No le gustó: Condiciones de la propiedad
The bed was terrible, needs a ton of upkeep. Guests on our second night were up talking loudly and being disruptive until well past midnight. Won’t be staying here again.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Lorraine

No counter space in bathroom, 2 channels on TV
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alison

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful historic property facing the lake. Charming decor. Conveniently located and walkable to the downtown and theatre. Breakfast was fantastic. The room was comfortable and spacious. Excellent experience.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

CHAD

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Beautiful old property with lots of history. Staff were great and the breakfast was very good. Buyer beware - the bed seems to be as old as the house. An upgrade on sleeping arrangements is very much needed. Otherwise- very good!

8/10 Bueno

Donna

Viaje familiar
Le gustó: Limpieza y servicio y personal
Quaint accommodation. Friendly staff.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios
The old bank is beautiful. The inter rooms can use some refreshing
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Donna

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Chris

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza
Pros: Staff at check in was friendly. Common area to share with other guests was great for us as a group that stayed there. Very conveniently located for our purposes. Easy access coffee station was a nice touch. Cons: They called me the day before telling me they double booked our king bed room and we're being downgraded to a queen. Everything in the room rattled quite a bit just walking around. The (smaller) bed wasn't particularly comfortable. After confirming early check in would be provided for us our accommodation wasn't ready for our arrival. The other reviews particularly raved about the breakfast but it was pleasantly average. We were specifically told to put special requests on our menu form (ex. Add side of bacon) and they were not provided. Overall decent stay with a great location but some technical difficulties would have me not desperate to return again
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jenni

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Craig

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful old building. Only a block from the waterfront, and just a couple blocks from the quainte stores and restaurants. Fort George is also walkable from here. The breakfasts were delicious, and delivered with a smile by the lovely staff. The common area is tastefully decorated. We were very comfortable here.

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was perfect, they common areas were cozy and homey and the staff we interacted with were incredibly friendly and helpful. Will stay here again! Also, breakfast was excellent!
Se hospedó 1 noche en octubre de 2023
Respuesta de OBH Management, el 16 oct. 2023
Thank you for the kind words

10/10 Excelente

Supapat

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location within easy walking distance to the lake, shops, and restaurants in a quiet neighborhood perfect for sitting on the front porch, or courtyard, in the evening with a glass of wine. The inside is very well kept and the room was well prepared and quiet. Breakfast was made fresh with a nice choice of options. My only negative is the exterior of the property needs some TLC, however, those concerns aren't extreme.
Se hospedó 3 noches en octubre de 2023
Respuesta de OBH Management, el 16 oct. 2023
Thank you for your kind suggestions. We understanding the work we need to do in the offseason to bring exterior of the property up to standards. Please come back next season and see the results.

10/10 Excelente

Janine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is really well kept. Staff is very friendly and accessible if any questions are needed to be answered.
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 13 oct. 2023
Thank you for the kind words. Will let the manager know of the complements. Please come back soon.

6/10 Aceptable

Patrick

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Beautiful location. Good breakfasts. Building needed a lot of work. Quite run down. Poor parking situation. Expensive for what you get.
Se hospedó 3 noches en octubre de 2023
Respuesta de OBH Management, el 13 oct. 2023
Thank you for your suggestions. We have a lot of work planned in the low season to bring the Inn up to par with expectations. Please visit us again to see the difference.

8/10 Bueno

Glen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de OBH Management, el 13 oct. 2023
Thank you and please come back again

10/10 Excelente

Craig

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the place. Great breakfast, easy check in. Parking. Super friendly staff. Lovely building with antiques and art. Close to everything we needed... Affordable for the area. We really enjoyed sitting on the front deck with the view of the lake and the fort. We enjoyed drinks there and played cards and board games.
Se hospedó 1 noche en octubre de 2023
Respuesta de OBH Management, el 13 oct. 2023
Thank you very much for the kind words. Love to have you back soon.

8/10 Bueno

Lynne

Viaje en grupo
Historic
Se hospedó 1 noche en octubre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Thank you for your kind words. Please let us know what else we could have done to make your stay better.

8/10 Bueno

pamela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location with water views from the porch and patio our River room bed was not the best and floor had a big dip like old buildings sometime have In any case I would stay there again in a heartbeat
Se hospedó 2 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Thank you for your kind words. Please let us know what else we could have done to make your stay better.

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Nice, Quaint stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Glad you enjoyed your stay. Please come back again soon.

10/10 Excelente

Carmil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved our brief stay here
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Glad you enjoyed your stay. Please come back again soon.

8/10 Bueno

Darren

Se hospedó 2 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Please let us know how we can improve to make your stay a better one

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Setting, service and food!
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Glad you enjoyed your stay. Please come back again soon.

10/10 Excelente

Vivian

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Glad you enjoyed your stay. Please come back again soon.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Disappointing
We were very disappointed overall. We were in the Cedar room. The staff were fine, but the room itself was not value for money. It was small, cold and musty, one chair only which was uncomfortable, the bathroom door stuck and nearly hit us in the face, the towels were very small and thin. The parking was very tight and we had to park on the street 2 of the 3 nights.
Se hospedó 3 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Thank you for raising your concerns. We're looking to improve upon the Cedar room and promise it will be different when you come back.

10/10 Excelente

William

Viaje en pareja
Loved the old look and style of the building inside and out.
Se hospedó 3 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Glad you enjoyed your stay. Please come back again soon.

6/10 Aceptable

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Usually, breakfasts at B and Bs add to the enjoyment of one’s stay. Breakfast both mornings of our visit was disappointing. Tired food left too long on a warming tray; watery Canadian bacon; English muffin so tough; cold oatmeal. The whole experience was off-putting. Top price for a room (River Room) were it is quite difficult to use the toilet, which is on a strangely-raised platform. Very clean room and bath. When we inquired about Wi-Fi, we were told the password was in the room. It was not, and by the time re realized it, the staff had left for the night. We will not return to The Old Bank House.
Se hospedó 2 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
We're sorry you didn't have the best experience at the Inn. I have let the manager know of the comments and will hard to address them so that they do not become an issue in the future.

2/10 Terrible

Fotini

Se hospedó 2 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
We're not sure what prompted such a low rating from you as there were no comments to allow us to improve. Please call us and let us know your concerns so we may address them.

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Stay
We had stayed there about 15 years ago and were hesitant to try it again. We’re so glad we did! Jessica greeted us with a very welcoming tour and took good care of us at breakfast the next day. Our room was well appointed and very comfortable as was the whole house. Breakfast was wonderful and relaxing. The location is perfect! We won’t wait or hesitate to be back!
Great porch to enjoy overlooking a park and the river!
Centrally located and very welcoming!
Se hospedó 2 noches en septiembre de 2023
Respuesta de OBH Management, el 12 sept. 2023
We are thrilled you enjoyed yourselves. Please book again so you can enjoy it all over again.

8/10 Bueno

Samuel

Se hospedó 2 noches en septiembre de 2023
Respuesta de OBH Management, el 6 oct. 2023
Please let us know how we can improve to make your stay a better one

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was perfect
What a beautiful room, house, view, and weekend we had. The staff was outstanding and very understanding to our late check in needs. We’ll definitely return to the Old Bank House.
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 12 sept. 2023
We are thrilled you enjoyed yourselves. Please book again so you can enjoy it all over again.

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 12 sept. 2023
Thank you for staying with us.

10/10 Excelente

Gussie

Viaje en grupo
Le gustó: Servicios
Everything
Se hospedó 1 noche en septiembre de 2023
Respuesta de OBH Management, el 12 sept. 2023
Thank you for staying with us.