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Opiniones de Marriott's Aruba Ocean Club

4 out of 5
Marriott's Aruba Ocean Club
LG Smith Boulevard No. 99, Noord

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 43 de 85 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 23 de 85 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 85 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 85 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 85 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

michel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very good
Se hospedó 6 noches en julio de 2021

10/10 Excelente

MARIAseverino

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2018

6/10 Aceptable

Saul, Mexico

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Check Out Malo
El check out es a las 11 am si uno se pasa de 10 minutos van y tocan a tu puerta diciendote que ya debes salirte que porque tienen que revisar la habitación que no falte nada, (tuve que hablar a recepción para una tolerancia de 30 miutos) El restaurante que tiene vista a la playa, el servicio de los meseros es lento y de mala gana, precios carísimos que no valen lo que comes

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La Mejor Opción en Aruba.
Hotel recientemente remodelado, el mobiliario es relativamente nuevo en las instalaciones y en las habitaciones, cocina con todo lo que necesitas para su uso, muy buena limpieza diaria. No necesitas salir del hotel, buena playa excelente piscina, estacionamiento, buena atención. Volveré!

10/10 Excelente

Zachary, North York

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great place
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Tammie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time visitors in Aruba and everything was wonderful.
Se hospedó 5 noches en septiembre de 2023

8/10 Bueno

Sheung

Viaje familiar
Le gustó: Limpieza
I liked the suite that could fill out all my family.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Jose

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I liked everything but the rug in the hallways need to be change, it smells like wet, moldy and sometimes has a smell of urine.
Se hospedó 4 noches en septiembre de 2023

4/10 Malo

Eugene

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Impossible to get room cleaned, out of 4 days we had room cleaned twice. When calling operator kept receiving mixed messages (ie. at 5:30pm initially told all house keeping was sent home. Then received a call back at 5:35 that room will be cleaned after 6, from another operator. Result: room never cleaned). No room number sign despite several attempts to call one in, so we had to make a makeshift one. First day we used forks from the kitchen, still not washed and we’ve already checked out. Worst part is the hut/palapa reservation. Need to pay at least 10 dollars, and they’re always in the back. The front line is for owners and after that the “odd” numbers you have to pay 25 dollars for. To actually get your palapa you have to jump through hoops to reserve, then get a ticket, then find an attendant to set it up. The entire errand takes about 20 minutes. This is maybe the worst Marriott experience I’ve had and definitely the worst hotel experience in Aruba.
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Tomica

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en agosto de 2023

10/10 Excelente

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Villas at Marriott Aruba Ocean Club are truly a home away from home. Has everything you need. The staff are so helpful. Great value for the money. Convenient location. Lots of local attractions that pick up and drop off at the hotel. Saves money on transportation. Beach is very nice. Great pools. Restaurants are pretty good if you don’t feel like going out to dinner. And thanks to grocery delivery preparing your own meals can be a snap.
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Glenn

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderful stay, will definitely return in future!!!
Se hospedó 7 noches en julio de 2023

8/10 Bueno

sahin

Se hospedó 5 noches en abril de 2023

2/10 Terrible

Helain

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Great last minute stay
Flights were canceled so had to find a new location and accommodation. Thankfully there were rooms available at this location. Unfortunately there was an issue with check-in because hotels.com provides a random NY address to hotels, which obviously doesnt match your actual address. The hotels.com representative was proactive to offer to resolve the issue but they were useless to fix the underlying issue since you only have your zip code in your account. Anyway, the property was beautiful and well maintained. There were a number of restaurants on site or nearby as well as a small grocery store 15-20 min walk away. The room was a spacious, modern one bedroom suite with full kitchen and staff were very friendly. I would recommend this hotel to others. There are two areas for improvement- the temperature system in the room did not regulate between the bedroom and living room, so those sleeping in the bedroom were hot and those in the pull-out couch were cold, making for sleepless nights. Second, as I saw from other reviews (and did not understand until we got there), the beach chair/umbrella reservation process is inefficient and the only negative customer service experience of the trip.
Se hospedó 4 noches en diciembre de 2022

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Beautiful property, and everyone was accommodating and welcoming.
Se hospedó 4 noches en agosto de 2022

6/10 Aceptable

Kristina

Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Awesome place to stay ,location was great
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

DAVID

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean and modern villas. Kitchens are fully equipped with everything. All rooms have a great view.
Se hospedó 6 noches en julio de 2022

8/10 Bueno

Sadia

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
location and property is beautiful. unfortunately they were dishonest on the wedsite. I picked an ocean view room and I got a view of a rock wall. I inquired about the ocean view and was told all the rooms are ocean view which is also dishonest cause it's not. I will not stay at this property again.
Se hospedó 3 noches en junio de 2022

8/10 Bueno

Lisha

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Always need call for bath Towels 😭
Se hospedó 4 noches en junio de 2022

2/10 Terrible

Joy patrice

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The receptionist are very rude and did not give me the property I paid for. I paid for ocean view and was told I would not get an ocean view is that is the way reservations go. Then was told no more rooms above 3 but walked downstairs after my room was not ready to the front desk and the same receptionist gave this white woman a higher floor 3 floors above mine. After they saw I witnessed this, they gave me the sixth floor
Se hospedó 2 noches en mayo de 2022

6/10 Aceptable

Odeta, NEWTON

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Aruba is safe and you can walk everywhere but there's no sidewalks near this property and we had to take a cab even to go to the Palm beach center which would otherwise be a 15min walk. No other shops nearby but the ones inside the property. The hotel itself is in very good condition. It is a TIME SHARE property, so no room service! Even towels can be exchanged only ONCE per stay! What ruined it for me is getting up at 7AM each day to get a palapa or pay $25-30 each day to reserve one. Who wants to get up at 7 AM on vacation and stay in line for 30 min?
Se hospedó 5 noches en abril de 2022

8/10 Bueno

Janet

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The only negative is the beach side cabanas. Unless you are 1st or 2nd row there is no view of the ocean.
Se hospedó 4 noches en marzo de 2022

8/10 Bueno

Brian

Viaje familiar
Le gustó: Condiciones de la propiedad
Liked the cleanliness and everyone extremely friendly,,, would have been nice to have known that 3/4 of the pool was going to shut off,,
Se hospedó 7 noches en noviembre de 2021

8/10 Bueno

Anthony

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff shine here, at the Malmok bar Edward, Max and Bianel were wonderful examples of warm and welcome people and are a credit to the Marriott. The down side was the pool area being refurbished, but that has to be done and I won't knock the for it as I didn't really use the pool. The two onsite restaurants are a little too similar to each other in food offerings so choice wasn't as high as you would expect. This is a Vacation Club hotel so the expected sales pitch for a timeshare that goes with the "Free Gift" was brushed a side and not brought up again. Reserving the beach Palapas was cumbersome as you have days where being inline at 5:35am doesn't get you in to 1st place (the towel hut opens at 7am for reservations) and you have to play redail games on the phone at 10am if you want to reserve in advance. Room was big, clean had all that we needed and almost everyone respected the covid mask rules except one guy who was checling out and thought he was better than everyone else and loudly protested against the very nice security people.
Se hospedó 7 noches en noviembre de 2021

10/10 Excelente

Catherine Maria

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Loved everything about the property and the employees!! Loved that it had a full kitchen and you felt like you were at home than in a hotel room! Outside pool area is under construction and hopefully it will be up and running next year - it wasn't a real issue still plenty of space at the pool.
Se hospedó 8 noches en noviembre de 2021

8/10 Bueno

Henrik

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
God familieferie
God oplevelse. Var der også i 2020.
Se hospedó 7 noches en noviembre de 2021

8/10 Bueno

Patrick

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
pros and cons. just like anything in life I guess
I love the Marriott generally speaking. The room is what you would expect of a basic 1BR Villa. The room was not ready at check in time, but we fortunately had friends with us so we stayed in our room while they finished getting ours ready. The ceiling fan in the bedroom didn't work and there was no in-room laundry, which I have come to expect from a villa. There were however 4 washer/dryer setups per floor, which were free to use as available. Staff was helpful and pleasant. The walkway was being resurfaced on one side of the pool so the hot tubs weren't available all week, and we had to enter the pool area from the lobby instead of the door near our elevator. I suppose they have to do that work sometime. Had I known I probably would have booked at one of the other properties.
Se hospedó 4 noches en noviembre de 2021

10/10 Excelente

Stanley

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderful location. Beautifully designed. Very well cared for
Se hospedó 10 noches en octubre de 2021

10/10 Excelente

Philip

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice rooms with kitchen. Very well maintained. Quieter than the Surf Cllub.
Se hospedó 7 noches en octubre de 2021

8/10 Bueno

Jane

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Spacious room and friendly staff.
Se hospedó 7 noches en octubre de 2021

8/10 Bueno

Michael Paul

Le gustó: Limpieza, servicios, condiciones de la propiedad
The unit was great; it was clean and furnished nicely.I also liked the full kitchen.
Se hospedó 6 noches en octubre de 2021

10/10 Excelente

joseph

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean, new, great staff
Se hospedó 6 noches en agosto de 2021

8/10 Bueno

Farid

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Family stay at Ocean Club
Aruba Ocean Club was very pleasant. It had everything you needed to enjoy a family vacation. The staff was friendly and accommodating. It was not over crowded. You do have to wake up and get on line at the towel hut around 6:30am if you want a front row palapa (hut). Booking ahead of time isn’t really worth it.
Se hospedó 8 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza y servicios
Perfect location. Beautiful resort. Clean and safe.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The Marriott Ocean club was beautiful and clean. Everything was clean. Staff was very attentive. It’s on a beautiful beach. We did a one bedroom with a sofa bed. It was perfect for our family
Se hospedó 9 noches en julio de 2021

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Partial Ocean view is really the worst room possible on the property. I complained and they said they didnt have any other rooms available which i dont beiieve
Se hospedó 1 noche en junio de 2021

2/10 Terrible

nina

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
STAY AWAY
We lost AC 6am to 11pm and hotel made no accommodations for our family. It was HORRIBLE and hotel first mentioned providing compensation, then changed its mind. I have been at this facility before and things were fine but never again
Se hospedó 6 noches en abril de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Bad room location, no washer dryer in Villa, charges for even beach chairs
Se hospedó 9 noches en febrero de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Servicios y condiciones de la propiedad
Se hospedó 7 noches en enero de 2021

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en diciembre de 2020

10/10 Excelente

mohani

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en agosto de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en junio de 2019

10/10 Excelente

Fnu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Clean, beautiful property. Landscaping, pool, beach were amazing.
Se hospedó 8 noches en mayo de 2019

6/10 Aceptable

Rebecca, Chicago

Viaje familiar
Le gustó: Limpieza y servicios
The property needs a refresh. The check in was incredibly slow which would have been fine during the day but as we got here at 10:30 pm we were all tired and just wanted to go to bed.
Se hospedó 1 noche en marzo de 2019