Encuentra Hoteles en la naturaleza en Noroeste de Bulgaria

“Among the variables I consider in a hotel at the time of making the choice, service is one of them. Novotel Sofia has one employee at the reception named Rosen who is a gem. Not only he helped me with anything I needed to know about Sofia (transportation, restaurants, places to see, etc.) but he helped me with some issues that arised about the reservation in the most efficient way and making sure the problem had been solved. The management of the hotel should know he has an outstanding customer...

“Esta muy bien ubicado y limpio. Lo pésimo es que no hay shuttle constante desde y al aeropuerto. Tienes q solicitarlo. Ademas estan en pésima condicion los sillones rotos impregnados a tabaco y el personal es muy grosero.”

“Excelente relación calidad-precio, buenas instalaciones, piscina y spa de lujo, mejorable el colchón y la limpieza.”

“Super bien. Lo único es. Que no son 7 minutos caminando desde el aeropuerto. Es bastante más. Pero tienen shuttle”

“Cerca de centro comercial y paradas de autobus. ”

“Todo bien Solo los dos ascensores que son muy pequeños ”

“Amazing hotel, excellent and friendly staff. Very nice and clean inside. There’s still a bit of work to be done outside, considering that the hotel opened November last year after renovations. Impressive management. ”

“The hotel was super new and top class, but the best thing was the people and the customer service. After checking out I had a problem with my car which ws parked in the hotels excellent car park. The car wouldn't start and these incredible staff helped to find a new battery, they took me to the car parts shop, translated for me and helped me install it. Sometimes you can lose faith in people but this hotels technician (who I did not get his name, but was so helpful) and the amazing hotel manager...