Sala de estar en el lobby

Opiniones de Hyatt Place Charleston Airport/Convention Center

3 out of 5
Hyatt Place Charleston Airport/Convention Center
3234 W Montague Ave, North Charleston, SC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 680 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 222 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 60 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 1001 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Bayron

Very good
Se hospedó 3 noches en marzo de 2024
Respuesta de Hyatt Place Management Team, el 29 mar. 2024
Dear Bayron, Thank you for sharing about your stay at Hyatt Place Charleston Airport/Convention Center. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. We love providing a seamless travel experience with our outstanding location, service, and amenities. Thanks for choosing us; we look forward to your return!Best regards, Hyatt Place Management Team

10/10 Excelente

JOEL, cary

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hyatt Place Management Team, el 7 ene. 2024
Dear JOEL, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Place Charleston Airport/Convention Center; we hope to see you again soon. Best regards, Hyatt Place Management Team

10/10 Excelente

Maria

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
El personal excepcional, salí a las 4 am y solicité si era posible fruta y café y me lo proveyeron con mucha amabilidad. Todo el personal súper atento y sonriente. Sin duda al regresar me vuelvo a hospedar ahí
Se hospedó 1 noche en agosto de 2023
Respuesta de Hyatt Place Management Team, el 28 ago. 2023
Dear Maria, Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and your very kind review! We were thrilled to read how much you enjoyed your time with us and also the service you received from our hard-working associates. It will be a pleasure to share your gracious comments with them.Thank you once more for taking the time to write a review and for your excitement about returning, and we look forward to welcoming you again very soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Bryam

Se hospedó 1 noche en junio de 2023
Respuesta de Hyatt Place Management Team, el 5 jul. 2023
Dear Bryam, Thank you for your fantastic rating! We are pleased you chose Hyatt Place Charleston Airport/Convention Center for your time in the city and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon!Best regards, Hyatt Place Management Team

10/10 Excelente

Bayron

Se hospedó 2 noches en abril de 2023
Respuesta de Hyatt Place Management Team , el 21 may. 2023
Dear Bayron, Thank you for the perfect rating. We are glad you had a wonderful time at the Hyatt Place Charleston Airport/Convention Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best regards, Hyatt Place Management Team

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very good
Se hospedó 3 noches en febrero de 2023
Respuesta de Hyatt Place Charleston Airport and Convention Ce, el 4 mar. 2023
Thank you for the great review. We looking forward to your next visit.

10/10 Excelente

Bryan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it's very comfortable
Se hospedó 5 noches en febrero de 2023
Respuesta de General Manager, el 26 feb. 2023
Dear Bryan, Thank you for the great review! We are glad to know that we exceeded your expectations and that you enjoyed our comfortable accommodations. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we look forward to seeing you again soon. Best regards, Hyatt Place Management Team

10/10 Excelente

antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Hotel muy limpio, confortable, excelente ubicación, personal amable, trasporte al aeropuerto gratuito.
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Management, el 25 ene. 2023
Dear Antonio, Thank you for choosing Hyatt Place Charleston Airport/Convention Center and for your great review. We are glad you were pleased with our well-kept accommodations and courteous hospitality. We are also delighted to learn that our location convenient to the airport worked well for you. Thank you once more for your kind review. Please come back and see us again soon. Best regards, Hyatt Place Handling Team

10/10 Excelente

DEBRA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente !!!
Respuesta de Hyatt Place Management Team, el 21 dic. 2022
Dear Debra, Thank you so much for the perfect rating of your time at Hyatt Place Charleston Airport/Convention Center. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area, and we wish you a happy season of festivities.Best regards, Hyatt Place Management Team

10/10 Excelente

Bayron

Respuesta de Hyatt Place Management Team, el 4 abr. 2023
Dear Bayron, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Place Charleston Airport/Convention Center, and we look forward to welcoming you back soon.Best regards, Hyatt Place Management Team

10/10 Excelente

bayron

Se hospedó 1 noche en noviembre de 2022
Respuesta de Hyatt Place Management Team, el 3 abr. 2023
Dear Bayron,Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. Best regards, Hyatt Place Management Team

8/10 Bueno

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient to interstate & the room with two queen beds with sleeper sofa was a comfortable room
Se hospedó 1 noche en mayo de 2024
Respuesta de Hyatt Place Management Team, el 24 may. 2024
Dear Carolyn, Thank you for choosing us and for the generous review. We are glad you enjoyed the comfortable room, amenities, and our convenient location. We hope to welcome you to the Hyatt Place Charleston Airport/Convention Center again soon!Best regards,Hyatt Place Management Team

10/10 Excelente

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so friendly and the breakfast was wonderful. Rooms were clean and comfortable. I will be back. Thank you!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Hyatt Place Management Team, el 23 may. 2024
Dear Margaret, We are thrilled you had such a positive experience at Hyatt Place Charleston Airport/Convention Center! Our team works hard to ensure that every guest feels welcomed and comfortable, and it is wonderful to know that their efforts made a difference during your stay. We are glad you enjoyed our delicious breakfast and found your room to be fresh and relaxing. It is always a pleasure to hear that our guests are excited to return, and we look forward to providing you with another exceptional stay!Best regards,Hyatt Place Management Team

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Hyatt Place Management Team, el 19 may. 2024
Dear Joshua, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hyatt Place Charleston Airport/Convention Center. We'd love to host you again someday for yet another unforgettable visit.Best regards, Hyatt Place Management Team

8/10 Bueno

Fonda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay was great. The cleanness, the breakfast, and the wonderful staff. The next time I do my vacation I will look for the Hyatt hotels.
Se hospedó 3 noches en mayo de 2024
Respuesta de Hyatt Place Management Team, el 20 may. 2024
Dear Fonda, Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and your very kind review! We were thrilled to read how much you enjoyed your time with us and also the service you received from our hard-working associates. It will be a pleasure to share your gracious comments with them.What a joy to know that we are your preferred choice for your future travels!Best regards,Hyatt Place Management Team

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had an exceptional stay at Hyatt Place. The location is convenient, close to major attractions and amenities. The hotel staff was friendly and responsive, ensuring a comfortable and clean environment. The amenities, including the fitness center and complimentary breakfast, were excellent. Overall, Hyatt Place offers great value for money, and I highly recommend it for a pleasant and enjoyable stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Management Team, el 17 may. 2024
Dear Keith, Thank you for sharing your exceptional experience at Hyatt Place Charleston Airport/Convention Center! We are thrilled to receive compliments about our hotel and staff. We are overjoyed to hear that our associates exceeded your expectations with their superb service and friendly demeanor. It is also wonderful to know that you liked our spotless property, amenities, and delicious breakfast; thank you for mentioning that our modern gym and convenient location are all excellent. We strive to offer great value to our guests, and we are honored by your recommendation. We look forward to welcoming you back for another pleasant stay in the future!Best regards,Hyatt Place Management Team

10/10 Excelente

Lindsey

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful. Breakfast was ample, everything was clean. Close to wonderful local dining, shopping, bus stops to get into Charleston are right outside. Parking lot was well-lit, location is close to major highways. Room was very nice, living area plus two queen sized beds! Would highly recommend.
Se hospedó 4 noches en mayo de 2024
Respuesta de Hyatt Place Management Team, el 15 may. 2024
Dear Lindsey, Thank you for sharing your wonderful experience at Hyatt Place Charleston Airport/Convention Center! We are delighted you enjoyed the cleanliness of our property and the ample variety of breakfast options. It's also great to know you found our associates to be friendly and helpful and that our convenient location enhanced your stay; thank you for mentioning our well-lit parking lot and our rooms with a spacious living area and comfortable beds. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Best regards,Hyatt Place Management Team

8/10 Bueno

Robert, Lenoir

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Hyatt Place Management Team, el 17 may. 2024
Dear Robert, Thank you for sharing about your stay at Hyatt Place Charleston Airport/Convention Center. We appreciate the generous rating and are glad you enjoyed your stay. We love providing a seamless travel experience with our outstanding location, service, and amenities.Thanks for choosing us; we look forward to your return!Best regards,Hyatt Place Management Team

10/10 Excelente

somayeh

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this hotel. I will go back next time I go to Charleston. Breakfast could include a little more quality options.
Se hospedó 7 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 13 may. 2024
Dear somayeh, Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and your very kind review! We were thrilled to read how much you enjoyed your time with us and are delighted you plan to return soon. We have noted your suggestion about our breakfast offering. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you once more for taking the time to write a review. We look forward to welcoming you back soon.Best regards, Hyatt Place Management Team

10/10 Excelente

Vincent, Wilmington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Management Team, el 15 may. 2024
Dear Vincent, Thank you for your recent stay at Hyatt Place Charleston Airport/Convention Center and for the five-star rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the area. We enjoyed having you as our guest and hope to see you again soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Ann, South Bend

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en mayo de 2024
Respuesta de Hyatt Place Management Team, el 10 may. 2024
Dear Ann, Thank you for your recent stay at Hyatt Place Charleston Airport/Convention Center and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the area. We enjoyed having you as our guest and hope to see you again soon.Best regards,Hyatt Place Management Team

4/10 Malo

Lisa Marie

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Mediocre at best. We received a room different from the one we had reserved, with horrible water pressure and not very hot water. The fridge in the room never cooled our drinks. When staff came in to clean the room, they adjusted our thermostat, so each time we arrived back, our room temp varied drastically. Many guests used the laundry facility, but when there were only two washers and dryers, we danced on top of each other every 25 minutes. And the bottom dryer never got clothes dry after paying $5. Breakfast did not look like pictures. Overall, I was disappointed with the little things, but it was clean and in a safe area with lots of entertainment and easy access to interstate.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hyatt Place Management Team, el 5 may. 2024
Dear Lisa Marie, Thank you for choosing our hotel for your accommodation needs and appreciating our clean accommodations and location. We are disappointed to learn about the concerns highlighted in your review, and we hope you will accept our sincere apologies. We always want to exceed our guests' expectations, so we apologize for not doing that during your time with us. We have shared your comments with the appropriate individuals and are grateful for your patience. We look forward to another opportunity to provide you with the comfortable stay we are known for and, most importantly, that you deserve. Best regards, Hyatt Place Management Team

10/10 Excelente

Carol

Room was very well designed and comfortable. Bathroom could be larger.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hyatt Place Management Team, el 4 may. 2024
Dear Carol, Thank you for sharing about your stay at Hyatt Place Charleston Airport/Convention Center. We are glad you enjoyed the comfortable room and the design. We appreciate your observations regarding the bathroom, as we always want to know how we can enhance our guests' satisfaction.Thanks for choosing us; we look forward to your return!Best regards,Hyatt Place Management Team

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 4 may. 2024
Dear Mark, Thank you for your recent stay at Hyatt Place Charleston Airport/Convention Center and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the area. We enjoyed having you as our guest and hope to see you again soon.Best regards,Hyatt Place Management Team

6/10 Aceptable

Tisha

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Rag left in my room, coffee not restocked and something was done with my toothbrush. Definitely not a stay I will repeat.
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 5 may. 2024
Dear Tisha, Thank you for staying with us and for your review. However, we are sorry for the oversights you experienced with the housekeeping service. We want to exceed our guests' expectations; therefore, we are disappointed this did not happen during your visit. We have shared your concerns with our team, and we are grateful for the feedback. We would love to welcome you again and show you our commitment to providing exceptional experiences!Best regards,Hyatt Place Management Team

10/10 Excelente

thomas

Viaje en pareja
Le gustó: Servicios
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 2 may. 2024
Dear Thomas, Thank you for your recent stay at Hyatt Place Charleston Airport/Convention Center and for posting such a generous review. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the area. We enjoyed having you as our guest and hope to see you again soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Donna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the area surrounding the property. Lots to do within walkable distance.
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 30 abr. 2024
Dear Donna, Thank you for your lovely review of Hyatt Place Charleston Airport/Convention Center! We are thrilled to hear that our hotel's location was perfect for your needs during your recent stay. We appreciate your business and hope to see you again whenever your travels bring you to the area.Best regards, Hyatt Place Management Team

10/10 Excelente

Tosha

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Very nice hotel, very clean, Great breakfast, staff was friendly. We use the pool and gym both clean and decent size. Only complaint would be the water pressure isn’t great and takes a bit for the water to get hot But we would def would stay again. Also would be great if the hotel had more options for late snacks on site. There no snack machines and not much to choose from at the small area at the entrance.
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 29 abr. 2024
Dear Tosha, We would like to express our gratitude for choosing Hyatt Place Charleston Airport/Convention Center as your preferred accommodation. Your positive feedback means the world to us, and we are delighted to learn that you enjoyed your stay with us. Thank you for highlighting our hospitable staff, sparkling rooms, and the various amenities that we offer to our esteemed guests. Thank you for letting us know about the concerns you had during your stay; we appreciate you bringing this to our attention. We will share them with our team. It was our pleasure to host you, and we look forward to seeing you soon.Best regards, Hyatt Place Management Team

10/10 Excelente

Rebecca

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 26 abr. 2024
Dear Rebecca, Thank you for your excellent review! We are thrilled to know that we went beyond your expectations and that you thoroughly enjoyed your stay at our hotel. Our entire team will be overjoyed to read your feedback. Thank you once again for sharing your experience with others, and we eagerly await the opportunity to host you again at Hyatt Place Charleston Airport/Convention Center.Best regards, Hyatt Place Management Team

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is perfectly located for my need. I am a repeat customer.
Se hospedó 4 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 25 abr. 2024
Dear Margaret, We love having guests return to stay with us repeatedly. Nothing pleases us more than knowing that we have provided everything necessary for you to have a wonderful stay. It is great to know that our location is perfect for your travel needs. Thank you for making us your home away from home here in the city. We look forward to welcoming you back soon to Hyatt Place Charleston Airport/Convention Center.Best regards, Hyatt Place Management Team

10/10 Excelente

Constantino

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good customer service
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 21 abr. 2024
Dear Constantino, Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and your very kind review! We were thrilled to read how much you enjoyed your time with us and also the service you received from our hard-working associates. It will be a pleasure to share your gracious comments with them.Thank you once more for taking the time to write a review, and we look forward to welcoming you again very soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Garry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
xxx
Se hospedó 3 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 20 abr. 2024
Dear Garry, Thank you for the five-star rating! It is great to know that we exceeded all of your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we hope to see you again soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Sheri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 18 abr. 2024
Dear Sheri, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Hyatt Place Charleston Airport/Convention Center, and we can't wait to welcome you back.Best regards, Hyatt Place Management Team

10/10 Excelente

Ashley

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the area and the hotel Was nice
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mary Beth

Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 5 may. 2024
Dear Mary Beth, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Place Charleston Airport/Convention Center. We look forward to your return and wish you all the best with your future travels.Best regards, Hyatt Place Management Team

8/10 Bueno

June

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn’t give this a 5 star Since there was no shuttle to airport Also we arrived at 11.30 to check in , was told our room was reddy but would be charged a $10 early check in !
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 15 abr. 2024
Dear June, Thank you for your feedback regarding your stay at Hyatt Place Charleston Airport/Convention Center. We were pleased you enjoyed your overall stay with us. However, we apologize that your stay did not meet all of your expectations and for the inconvenience caused by the non-availability of a shuttle to the airport at your desired time and the early check-in fee. We are very grateful for your patience. Without feedback, good or bad, we cannot improve our service to our guests! We hope we have another opportunity to welcome you back to our hotel. Best regards, Hyatt Place Management Team

10/10 Excelente

Lawrence

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exactly as advertised. Upscale, clean, quiet with a solid breakfast!
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 13 abr. 2024
Dear Lawrence, Thank you for sharing about your stay at Hyatt Place Charleston Airport/Convention Center. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. We love providing a seamless travel experience with our outstanding location, service, and amenities. Thanks for choosing us; we look forward to your return!Best regards, Hyatt Place Management Team

10/10 Excelente

Miriam

Se hospedó 3 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 1 may. 2024
Dear Miriam, It is rewarding to know you loved your stay! All of us here at Hyatt Place Charleston Airport/Convention Center look forward to making many more great memories with you. Thank you for choosing us during your time in the area.Best regards, Hyatt Place Management Team

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 9 abr. 2024
Dear Barbara, Thank you for choosing us for your recent stay! It is great to know that we exceeded all of your expectations, and we are glad you liked our property. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we hope to see you again soon.Best regards,Hyatt Place Management Team

6/10 Aceptable

Quynh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 9 abr. 2024
Dear Quynh, Thank you for choosing our hotel for your recent visit and for taking the time to rate your experience. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation and are disappointed to know that your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best regards,Hyatt Place Management Team

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy parking
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Management Team, el 8 abr. 2024
Dear David, Thank you for the generous rating! It is excellent to know that we exceeded all of your expectations, and we appreciate you mentioning the ease of parking. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we hope to see you again soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Roland

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very freindly.
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Management Team, el 6 abr. 2024
Dear Roland, Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and your very kind review! We were thrilled to read how much you enjoyed your time with us and the friendly service you received from our hard-working associates. It will be a pleasure to share your gracious comments with them.Thank you once more for taking the time to write a review. We look forward to welcoming you back soon.Best regards,Hyatt Place Management Team

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not being able to collect Hyatt points for the stay!
Se hospedó 3 noches en marzo de 2024
Respuesta de Hyatt Place Management Team, el 5 abr. 2024
Dear James, As a World of Hyatt member, we appreciate your loyalty and are glad we could welcome you to Hyatt Place Charleston Airport/Convention Center. Thank you for the five-star rating! Furthermore, we realize that the specifics of our reward points system may have caused you inconvenience, and for that, we sincerely apologize. Please know that our loyalty program is designed to reward bookings made directly with us. We regret that this was not communicated effectively at the time of your booking. We value your feedback as it helps us improve our services. If you need any assistance or have any queries regarding our loyalty program, please feel free to reach out to us directly. We hope to welcome you again and provide a more seamless experience.Best regards,Hyatt Place Management Team

10/10 Excelente

Amy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gentleman who checked me in on the evening of 3/31 was so friendly and helpful. He made sure that I liked my room and that I felt safe in my location. My room was perfect. I was on the 5th floor. I couldn't ask for better service! My room was perfect, the breakfast was really nice. I didn't get to use the pool so I can't say anything about that. But based on my experience, I'm sure it was fantastic.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Management Team, el 2 abr. 2024
Dear Amy, Thank you for the great review! We're overjoyed to hear that our associates exceeded your expectations with their superb service and friendly demeanor. We are also glad you enjoyed the breakfast and found your room perfect; thank you for mentioning you felt secure in our safe environment. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we hope to see you again soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Kiarra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hyatt Place Management Team, el 2 abr. 2024
Dear Kiarra, Thank you for the five-star rating! It is great to know that we exceeded all of your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we hope to see you again soon.Best regards,Hyatt Place Management Team

10/10 Excelente

Rhonda

Viaje familiar
Le gustó: Servicios
The continental breakfast was excellent. There was a wider array of food choices and everything I had was delicious.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Management Team, el 1 abr. 2024
Dear Rhonda, Thank you for your kind review regarding our breakfast buffet. We are glad that you enjoyed our variety of items. Our team is committed to ensuring that your day gets started off on the right note. We will enjoy sharing your kind remarks with them. Thank you once more, and all of us at Hyatt Place Charleston Airport/Convention Center hope to see you again on your next visit to Charleston.Best regards,Hyatt Place Management Team

10/10 Excelente

Felicia

Viaje en grupo
Everyone was exceptionally nice and informative.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hyatt Place Management Team, el 1 abr. 2024
Dear Felicia, Thank you for your recent stay at the Hyatt Place Charleston Airport/Convention Center and your very kind review! We were thrilled to read how much you enjoyed your time with us and also the service you received from our hard-working associates. It will be a pleasure to share your gracious comments with them.Thank you once more for taking the time to write a review, and we look forward to welcoming you again very soon.Best regards,Hyatt Place Management Team

8/10 Bueno

Tiffany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It was adequate, clean. One elevator was broken during our stay which made wait times longer. Breakfast was ok too.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hyatt Place Management Team, el 27 mar. 2024
Dear Tiffany, Thank you for sharing about your stay at Hyatt Place Charleston Airport/Convention Center. We are glad you found us adequate and clean and enjoyed the breakfast. However, we would like to apologize for the longer wait times you experienced for our elevator. We certainly understand your frustration and are very sorry for the temporary inconvenience. We will address this appropriately, and we want you to know we are very grateful for your patience. Best regards,Hyatt Place Management Team

8/10 Bueno

Melinda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en enero de 2024
Respuesta de Hyatt Place Management Team, el 20 mar. 2024
Dear Melinda, Thank you for sharing about your stay at Hyatt Place Charleston Airport/Convention Center. We are delighted you found everything about us satisfying. We love providing a seamless travel experience with our outstanding location, service, and amenities.Thanks for choosing us; we look forward to your return!Best regards,Hyatt Place Management Team

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hyatt Place Management Team, el 21 mar. 2024
Dear Amanda, Thank you for the five-star rating! It is great to know that we exceeded all of your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at Hyatt Place Charleston Airport/Convention Center, and we hope to see you again soon.Best regards,Hyatt Place Management Team