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Opiniones de Quality Inn Coliseum

2.5 out of 5
Quality Inn Coliseum
5055 North Arco Lane, North Charleston, SC

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 140 de 751 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 164 de 751 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 180 de 751 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 126 de 751 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 141 de 751 opiniones" "

6.4/10

Limpieza

7.0/10

Servicio y personal

6.8/10

Servicios

5.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

MARIA

Le gustó: Servicio y personal y condiciones de la propiedad
Centrico
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 12 abr. 2024
Dear MARIA,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

2/10 Terrible

Erwuin

No le gustó: Limpieza
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager., el 25 ene. 2024
Dear Erwuin,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excelente

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room smell like new. Excellent service and have a big parking. More than we expect. Sure go back, but with our kids.
Respuesta de Hotel Manager., el 6 nov. 2023
Dear Brenda,We appreciate your feedback. We are glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. We hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends, and your colleagues when you need us. Sincerely, Hotel Manager

10/10 Excelente

MARIA ALEJANDRA

Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Manager, el 8 oct. 2023
Dear Guest,Thank you for your fantastic 5 out of 5 rating! We're delighted to see that you had such an excellent experience during your stay at our hotel. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

6/10 Aceptable

Leidy

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Personal
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Manager, el 4 sept. 2023
Dear Leidy,Thanks for your feedback and 3-star rating. I hope you had a great stay. Please visit us again.Sincerely, Hotel Manager

10/10 Excelente

Alejandro

Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 13 jul. 2023
Dear Guest,We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements.Sincerely,Hotel Manager

10/10 Excelente

Alejandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfecto
Se hospedó 2 noches en marzo de 2023
Respuesta de Manager, el 28 mar. 2023
Hi Alejandra,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excelente

Yenisey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Atención al cliente
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 27 ago. 2022
Hello Yenisey, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excelente

Kendall

Se hospedó 2 noches en mayo de 2022
Respuesta de Manager, el 7 may. 2022
Hello Kendall, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente
Muy buen lugar
Se hospedó 2 noches en diciembre de 2021
Respuesta de Manager, el 5 ene. 2022
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excelente

Pedro

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2021
Respuesta de Manager, el 5 ene. 2022
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 Excelente

Jonathan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente lugar
Excelente lugar y una excelente vista Muy cerca para ir de compras
Se hospedó 1 noche en noviembre de 2021
Respuesta de Manager, el 20 nov. 2021
We can't thank you enough for sharing your feedback with regards to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👌
Se hospedó 3 noches en junio de 2021
Respuesta de Manager, el 22 jun. 2021
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👌👌👌✨
Se hospedó 4 noches en junio de 2021
Respuesta de Manager, el 18 jun. 2021
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

10/10 Excelente

Yeser

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Estuvo super bien
Se hospedó 3 noches en mayo de 2019
Respuesta de Manager, el 2 jun. 2019
Thank you for being a valued guest and for providing us the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Me cobraron 120.16 dolares de mas y me dijeron que me ños retornarian hasta ahora no me los an retornado voy a reclamar directamente al hotel
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Easy check in, comfortable beds clean room the lobby staff were very efficient
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Einar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Very clean

10/10 Excelente

Einar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel limpio y comodo
Estuvo bueno nuestra permanencia agradable

6/10 Aceptable

Cliente verificado

8/10 Bueno

genalyn

Le gustó: Servicio y personal
Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 2 may. 2024
Dear genalyn,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 Excelente

Glenys

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Didnt like indoor pool, would be better outdoor
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 22 abr. 2024
Dear Glenys,Thank you for sharing your feedback about the indoor pool. We understand that preferences can vary, and we appreciate your input. We'll certainly consider your suggestion as we continue to improve our facilities and amenities. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future!Sincerely, Hotel Manager

6/10 Aceptable

Erica

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 16 abr. 2024
Dear Erica,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

10/10 Excelente

Jennyfirst

Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager, el 30 mar. 2024
Dear Jennyfirst,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excelente

Justin

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Justin,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely,Hotel Manager

10/10 Excelente

Kelly

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is older but well maintained. The room was updated, clean, and in full working order. Some of the guest could be a bit noisy and the internet and cable went out on at least two occasions for a total of about 3 hours in an overnight (less than 20 hours)
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 23 mar. 2024
Dear Kelly,Thank you for your kind feedback. We're glad you found our property well-maintained and your room clean and updated. However, we apologize for the inconvenience caused by noise disturbances and the intermittent issues with the internet and cable. We'll address these concerns to ensure a more seamless experience for our guests. Your comments are appreciated, and we hope to welcome you back for a more peaceful stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Matt

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When first pulling up to check in had a guy fighting a woman and he hit me when I told him to get off of the lady
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 14 mar. 2024
Dear Matt,We're deeply sorry for the distressing incident you encountered upon arrival. The safety and well-being of our guests are our utmost priority, and such behavior is completely unacceptable. Please know that we take this matter very seriously, and we're investigating the incident to ensure appropriate action is taken. We sincerely apologize for the negative impact this had on your experience with us.Sincerely, Hotel Manager

4/10 Malo

Alvaro

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel needs remodeling asap, the room that I stayed at was falling apart
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 11 mar. 2024
Dear Alvaro,Thank you for sharing your experience. We apologize for any inconvenience caused during your stay. Your feedback is invaluable, and we assure you that we are actively working on renovations to enhance our guests' experience. We appreciate your understanding and hope to welcome you back to an improved environment soon.Sincerely, Hotel Manager

6/10 Aceptable

gregory

Viaje en pareja
Le gustó: Limpieza
Room was very clean....everything great until ac unit quit with a VERY loud noise at midnight...woke us up, then a lot of noise in parking lot throughout nite..worst part was a surprise of staff needing a $150 cash or hold a credit card for a security deposit for damage to room because they did not have my card on file due to booking ahead of time with expedia...i gave cash and had to wait almost 1 hour next morning for it to be returned...not good
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 9 mar. 2024
Dear gregory,Thank you for your feedback. We are glad to hear that overall your experience was positive. At the same time, We're truly sorry for the inconvenience you experienced during your stay. It's disheartening to hear about the AC unit's disruption and the disturbances in the parking lot. Your feedback is invaluable, and we'll address these issues promptly to ensure a better experience for our guests. Regarding the security deposit process, we apologize for any inconvenience caused by our policy. We'll review our procedures to prevent similar inconveniences in the future. We hope to have the opportunity to make it right on your next visit.Sincerely, Hotel Manager

8/10 Bueno

Chelaaa

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 7 mar. 2024
Dear Chelaaa,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excelente

Dianna, Mount Pleasant

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that all the rooms came with a fridge and microwave.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 4 mar. 2024
Dear Dianna,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Limpieza y servicio y personal
This was a value Comfortablebeds and very frienly and helpfulstaff..
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 4 mar. 2024
Dear Kenneth,Thank you for your fabulous feedback. We're delighted to hear that you found value in your stay with us! It's great to know that you found the beds comfortable and that our staff were friendly and helpful. We appreciate you taking the time to share your experience. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 Aceptable

Neil

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only good thing about breakfast was that it was free. Rooms were just a place to lay your head, as long as you brought your own pillow, which we always do. It's not this hotel, alot of chains think it's ok to spend $100-$140 a night and get "just a room" no frills. Shame.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 27 feb. 2024
Dear Neil,We're sorry to hear that your experience with our breakfast and room amenities fell short of expectations. Your feedback is valuable, and we'll consider it as we strive to improve our offerings. We aim to provide value and comfort to our guests, and we regret that we didn't meet your expectations in this regard. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excelente

Dianna, Mount Pleasant

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so friendly and got me checked in fast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 19 feb. 2024
Dear Dianna,Thank you for your great feedback! We're thrilled to hear that our staff was friendly and efficient in getting you checked in promptly. Providing excellent service is our priority, and we appreciate your kind words. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 Excelente

Nathaniel

No le gustó: Servicios
I couldn't stay again because i had a local address
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 14 feb. 2024
Dear Nathaniel,We apologize for any inconvenience you experienced due to our policy. We aim to ensure a comfortable and inclusive stay for all guests. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Aceptable

Mark

Just ok. Good bed
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager., el 5 feb. 2024
Dear Mark,Thank you for your kind feedback. We're pleased to hear that you found the bed comfortable. We aim to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide an even better stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Darvon

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 21 mar. 2024
Dear Darvon,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excelente

Lazavia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Choice 👍
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager, el 28 ene. 2024
Dear Guest,Thank you for choosing to stay with us! We're glad to hear that you had a positive experience. If you have any further feedback or suggestions, please feel free to share them. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

6/10 Aceptable

Flier

Le gustó: Servicio y personal y condiciones de la propiedad
it served its purpose for me..
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 26 ene. 2024
Dear Flier,Thank you for your kind feedback. We're glad to hear that our accommodations served their purpose for you! We appreciate your feedback and hope to have the opportunity to welcome you back whenever you need accommodations.Sincerely, Hotel Manager

10/10 Excelente

Miriam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 23 ene. 2024
Dear Miriam,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Bueno

Ashley

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Not bad but could be better
Overall stay was good. It’s very strange a hotel runs out of plates for breakfast so people were using napkins. Juice machine did not work overall breakfast sucks. Smoking side is very sketchy and some one sells drugs over there for sure. The little Indian guy was really weird. He would stand outside of people rooms and even the police pulled up on him one morning. I believe someone on the smoking side sells drugs but those people that were coming did not bother anyone or their vehicles. The location is in the middle of Tangler outlet so if you’re looking to go shopping it is a very good location not to mention there are lots of restaurants and fast food places nearby easy access on and off of the highway as well
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 19 ene. 2024
Dear Ashley,Thank you for sharing your thoughts on your recent stay. We appreciate your positive comments about the location and accessibility. However, we're sorry to hear about the issues with the breakfast service, and we will address the plate and juice machine concerns promptly. We take your observations about the smoking area seriously and will investigate and take appropriate action. Your feedback is valuable to us, and we hope to have the opportunity to improve and provide a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 Excelente

Jennyfirst

Viaje en grupo
Le gustó: Servicios
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager., el 19 ene. 2024
Dear Jennyfirst,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 Bueno

James

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 9 ene. 2024
Dear James,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 Terrible

Erin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No great
Not great, key didn’t work. I had to leave my luggage and get the key fixed. The door to the room didn’t even seal well. You could see out to the road. It wasn’t in the best area so I was up all night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 20 dic. 2023
Dear Erin,Thank you for your kind feedback. we are disappointed to note that your overall experience of the stay was unsatisfactory. we will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager

8/10 Bueno

Ireland

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
I like that everything was clean, and the housekeeper kept the room clean and neat. The only thing I did not like is that the TV control or the TV was not propery working. I was not able to change the channels so either the control or the TV was not functioning well. I could not stay in the room to watch football. I called to the operator but whoever answered the phone, just hung up on me.
Se hospedó 4 noches en octubre de 2023
Respuesta de Hotel Manager., el 1 nov. 2023
Dear Ireland,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely,Hotel Manager.

8/10 Bueno

Lenore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Manager, el 28 oct. 2023
Dear Lenore, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Aceptable

Merquiades

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The tv didn’t work issue with cable billing Door could only be open by playing around per staff the entry key took over 15min just to open door Pool was directly facing a street under construction and dust everywhere not to mention the construction staff just sitting there watching
Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel Manager, el 27 oct. 2023
Dear Guest,We apologize for the multiple issues you encountered during your stay. Your feedback is important, and we'll work to address these issues to ensure a more comfortable and enjoyable stay for our guests in the future. Please visit us again.Sincerely,Hotel Manager

2/10 Terrible

Carlos

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager., el 13 nov. 2023
Dear Carlos,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

4/10 Malo

Cynthia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Door didn’t lock properly. Toilet kept backing up. Shower rod fell off. Sheets had cigarette holes and not a very clean hotel. I will never stay at another.
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Manager., el 17 oct. 2023
Dear Cynthia,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely,Hotel Manager.