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Opiniones de Heritage Mews

4.5 out of 5
Heritage Mews
2 High Pavement, Nottingham, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 49 de 82 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 15 de 82 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 82 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 82 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 82 opiniones" "

8.8/10

Limpieza

8.2/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The photos were exactly as the apartment presents. It was close to good restaurants and the main shopping district, the light rail was very close and the main train station not far. The manager was easily reachable and helpful. I would highly recommend this place.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Elyson

Viaje de negocios
Lovely Decor
Great apartment! Very close to Train Station and city centre. Have stayed previously and always my first choice when travelling to Nottingham. Also get a 20% discount at the restaurant next door! Beautiful decor and great facilities!’
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
Great but room photos not accurate
I stayed in the “ Tatting” room. The place was good, self check in online then get given a code. However not everything was expected. - I had to submit photo ID and £250 deposit against damages which is unusual for a UK “hotel” - The room wasn’t as per the photos - the 4 poster bed wasn’t in there, which was one of the reasons for booking that room - there was damp and mould around a couple of the windows Other than this everything was okay - but worth new photos on the website and some damp treatment/care
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Graham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very helpful service fitting us in last minute. Thank you!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Chun Ho

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
価格に見合わないサービス
チェックインフォームに入力すれば部屋番号がメールで送られてくるという旨の自動メールが送られて来るが、チェックインフォームが一向に送られて来ない。 メールで催促しても返信は結局送られて来なかった。 当日ホテルに向かうが入り口など大変わかりづらい。 ようやく部屋が並ぶスペースに到達するも、レセプションもなく野外で途方に暮れる。 夜なので気付きにくかったが電話番号が外壁に書かれてあり、そこに電話するとパスポートの写真をSMSで送れとリクエストがあり、やっと部屋番号を入手できました。 夜遅い到着で寒く風邪気味だったので大変な思いをしました。 実は同様の口コミがあることを後になって知りました。 またその他の口コミにある様に部屋の内装に関してもソファなどシミが目立ちます。 服のハンガーをかけるポールが破損して傾いていました。 部屋の暗証番号がたったの4桁で、かつ部屋のドアまで外部からアクセス可能なのでセキュリティ的にとても不安でした。レストランと共通の門にも同様のセキュリティがあるはずなのですがロックがかかっていない状態でした。 ただ天窓から見える教会は綺麗でした。
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Yin Kwan Grace

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Marta

Viaje de negocios
No le gustó: Limpieza
Disappointing
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Fred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent room, with close proximity to the city centre, however there was no information on the required £250 deposit on hotels.com and was only made aware of this when checking in.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very spacious rooms, a home from home. Will def stay again
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Kathryn

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
This is a lovely modern property with great location.It took a little bit of time to find the room as not clear signage.Once in the room it was clear the previous guests where smokers as the room stunk (even tho there is a no smoking policy!).At first glance we thought the room was clean.Only when we went to use the shower there was hair up the walls and mould on the ceiling.As our room was located in the basement we did smell damp going down the staircase but we put this down to the weather as damp out. Other than these issues this was a really nice stay with great surrounding restaurants.It just needs a bit of work to keep up to the standard they have advertised.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Adam

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed in tatting for 1 night. The room did not resemble the pictures, all the lovely touches we were expecting were not there, the bed did not have the frame and the canopy, the room was overall looking in need of some TLC with damp marks and stained carpets. The room was extremely hot when we arrived, we put the air conditioning on which leaked water all through the night constant dripping which prevented us from sleeping. We couldn’t turn it off as it was too warm in The room. The room was dusty and not well cleaned, there were stains on the bed sheets that looked like blood, the shower lacked power and to top it off we had paid for late check out (until 12) and someone walked into our room to clean at around 10.15 a.m while I was walking naked to the shower. Very poor value at around £250 for the night
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Eric

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great location. Lots of space and comfy bed. It wasn’t spotless clean but good enough. Cleaning crew got my pants wet with some solution and it was a bummer for me to throw them away. Train around the corner and tram service too. Salt, pepper and oil will be a nice touch in the kitchen.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Adam

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely apartment in excellent central location
We stayed in the Torchon suite which was very comfortable for the 3 of us. The perfect base for exploring Nottingham. Very quiet despite the central location and tastefully decorated. Bed very comfy. Only issue was that we had to make up single futon bed ourselves which was a bit annoying as limited space to work in. Felt this should have been set up for our arrival as operator knew we were a family of 3.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Maximilian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023

10/10 Excelente

john

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Nela

Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Esther

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Keith

Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

James

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Michael

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Iqkra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Charles, Albourne

Se hospedó 2 noches en julio de 2022

10/10 Excelente

Lisa

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Dave

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
well located
Se hospedó 2 noches en junio de 2022

8/10 Bueno

M

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Chris

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Adam

Viaje en grupo
Not what it says on the tin
The place is nice, however there was a few things i would have expected but weren't received. No milk for the tea / coffee facilities, the tea bags were just thrown into the tray which wasn't clean. The booking specified a bed settee alongside a double bed, there was only a footstool bed, no separate room for the footstool / settee bed. There were stains on the furniture and carpets and the room wasn't a large as the photographs lead you to believe. For the price, I would expect much better facilities in room, the water wasn't drinkable either so we had to go purchase tis from a shop. Thankfully we only stayed the one night.
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for city center Staff are super friendly and helpful
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Sarah

Se hospedó 1 noche en abril de 2022

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect weekend city break
Amazing stay. The room was beautifully designed and the location was perfect. The owner was extremely responsive and available for any queries.
Se hospedó 2 noches en marzo de 2022
Respuesta de Jeff, el 3 abr. 2022
Thank you for you kind words. You are welcome back any time and have been a fantastic guest to host.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Holly

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Loved our stay, great central location within walking distance of the arena and the city centre. Room was clean, comfy and loved the big bath. Only thing that let it down was the check in and issues getting the key code but otherwise really enjoyed our stay.
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Fabrizio

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Check-in laborioso e stanza gelata
Laborioso check in. Camera molto fredda. Terribilmente fredda. Senza riscaldamento. Invivibile
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Hanna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property as a whole was really good! The service was also amazing, questions are answered promptly.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Heritage Mews was beautiful accomodation. It was almost ruined by Hotels.com not confirming our booking with them , even though payment was taken! Unfortunately, the group next door to us had their own karaoke party until 5:30am. Not the best experience we've had.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely apartment
Great stay, excellent location, clean and comfortable & Jeff was really helpful
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Shanna

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The place was great. Close to everything but still very quiet and tucked away. The room was beautiful and was so cozy. Made for a very comfortable stay. We did end up making a meal one night we were there and had all of the dishes/appliances we could have wanted. We’ll definitely stay here in the future.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stayed for one night with my partner. A lovely place and will deffo be back again next time I visit. Highly recommend this place.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Carly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb all Round!
Heritage mews was superb all round. Pleasant, comfortable charming accommodation.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Shaun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Catherine
Wifi is good for me to work Have small kitchen (open kitchen) for cook But TV must be switched on by the tablet, which is not very convenience to do And no refill on body wash / hand wash, no replace for bed sheet & towels during stay Need to prepare by yourself if long stay
Se hospedó 17 noches en octubre de 2021

6/10 Aceptable

Erin

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Overall the property didn't feel like good value for money. It seemed like the facilities were nice when they were initially done but critical to any stay is the mattress and while it was a great sized super king, the mattress was sagging badly on one side impacting our sleep. The shower was also a nice size but again let down by the trickling water pressure. There is also quite a lot noise from the thin walls and floors. Slamming doors, voices and creaking floors overhead from other other guest will wake you up. Also if people decide to use the patio which is literally right outside your window, there isn't anything you can do to block out their conversations.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Joel

Le gustó: Limpieza y condiciones de la propiedad
Nice little abode
We stayed in the Bobbin room which was good. A bit smaller than looks on the photo advertised. So if we return we will book a bigger room. Bathroom and kitchen were nice and clean. However there was a faint smell (that may need to be added) in the area around the AC unit and sofa. Liked the styling of the room, was very cosy and homely. The location is great as it is in the heart of Nottingham, walking distance from most things.
Se hospedó 3 noches en septiembre de 2021

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thumbs Up for Heritage Mews
Very pleasant stay with good quality accomodtaion in what is usually hard to find in the area. would recommend Heritage Mews for anyone wanting to stay in Nottingham,
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Davina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021