Resorts en NovaWorld Phan Thiet Binh Thuan

“Language barrier had an impact in our stay. We booked for an overnight stay unfortunately we had an event that may last hours. At 3am, I told one of the staffs that we will extend our stay (using a google translator) for few hours, and we got an OKAY. Few minutes before 12 noon (check out time) I asked the front desk to confirm about the few hours extension upto 4pm so that we can rest but the front desk said, "you need to get out." I begged to reconsider and even asked for any room but the...

“Amazing room to amazing breakfast ”

“El Hotel es fantástico, y la zona muy correcta, pero esta apartado de la zona turística. El Hotel pone a disposición de los clientes un servicio de transporte gratuito a la zona turística, lo que facilita los desplazamientos a la misma, pero lo cierto es que alrededor del hotel no hay infraesctructura turistica de ningún tipo salvo una pequeña tienda y un par de restaurantes de escaso interés. Por lo demás, una vez en el interior del resort, no se pueden hacer mas que elogios del mismos....

“Muchas cosas por mejorar para tener la categoría small luxury of the world. Muy por debajo de las espectativas. Personal excelente aunque no habla inglés y poco formado”

“I've booked and paid in advance for a room with sea view but instead we got a room that faces the garden. Had to complain with them to get them to change. No big deal except it already ruined my vacation mood. The front desk staff speaks minimum English and the rest of the staff does not speak English at all. Foreigner beware! The room is actually quite nice and big. All basic amenities included. AC working and clean sheets. The beach is poorly maintained. i know the hotel had no control...