2/10 Terrible
Jaclyn B.
27 feb. 2024
No le gustó: Limpieza
Absolutely appalled by Vacasa
My family and I stayed in this condo for the weekend for a cheerleading competition. From the start we had problems in this condo. No working wifi. Which really isn’t the end of the world. But the place was absolutely filthy. Couches were covered in stains, crumbs and clearly never cleaned. The floor had used tissues, food, trash, caked on dust. There was trash everywhere. Food in the sink. Broken microwave. Refrigerator was disgusting. The bathrooms had floor rugs shoved in closets dirty wrapped around plungers. And so much more. We reached out to Vacasa, 7 times. 7. Via app. Email. Phone and text. And we’re blown off every time. Aside from the gentleman on the phone, who at least got someone to fix the wifi and promised a cleaning crew..who never showed. We asked to be moved and were ignored. There was blood and vomit on mattress covers and sheets. Will never stay again and do not recommend Vacasa.
Jaclyn B.
Se hospedó 2 noches en febrero de 2024