Despite the listing claiming they have cable, they do not. This is on the 13th floor and the lock to the balcony door was broken and could not be fixed, per maintenance. Such a dangerous liability as we have an autistic son who we did not want wandering out. A large storm hit the 2nd night of our stay, so we lowered the hurricane shutters to prevent the door opening from the wind and rain possibly getting in. In the morning when we tried to raise them, they would not raise. Our ocean view was blocked for the rest of our stay. Maintenance once again came to our room and said the shutters came of their track and he could tell the owner had not preformed the routine maintenance on them. When I complained of the issues to property management, they actually blamed us for breaking them! This was the most stressful and inconvenient stay with VRBO we have ever had. We were so upset and then after being blamed for breaking the hurricane shutters, we just didn’t want to be there any longer and checked out a night early. I requested a refunded of 1/3 of total payment for 1- blocked view for most of stay 2- broken lock on balcony door 3- no cable as advertised (we wanted to watch the Final Four and Masters coverage and could not). They finally agreed to the refund, but we have only received a small % back and not the 1/3 agreed to. Will never use this property owner again.