Overall the property was more spacious than we expected, and had a great balcony to sit out on. AC was great and we never ran out of hot water, even with 13 people. Plenty of street parking. We really liked this place, but it needs a lot of TLC, and management needs to respond quicker to issues.
We did have a few problems.
- Keypad was broken, so we couldn’t get in to the house and had to call to get a physical key. Management never came to fix this, so we had two physical keys for 13 people all week.
- laundry machine took 2.5 hours to run. We had to call & text 3 times for someone to come and fix it, and when they did, they left a snarky note behind.
- mold in the upstairs bathroom all over the ceiling. Mentioned to management, and they never did anything about it.
- beds were extremely uncomfortable, particularly in one of the rooms with queen beds, you could literally feel the springs.
- House was not cleaned thoroughly, and there was still sand on the comforters when we arrived from the prior occupants.
- lots of safety issues on the deck, boards were broken and spindles were broken.
There were a lot more “little” issues, but those were the big ones that were most inconvenient/hazardous.
We’d love to rent this place again, but only after some serious revamping was done.