8/10 Bueno
Keith S.
7 ago. 2024
No le gustó: Limpieza
Nice house but cleaning needs improvement
The house was as pictured in the listing. It was spacious and suited our needs well. We wanted good outdoor space and this house has it. The neighborhood is also very nice and quiet. However, the house was not very clean when we arrived. The kitchen floor had some sticky messes on it, the cooktop was greasy and dirty, and the sliding glass door was disgusting. Also, the kitchen table and chairs were dirty and sticky. Jeremy, the property manager, sent us an email asking us to report any cleaning issues immediately, which we did, but he never got back to us. We had to call him after no response for three days. He was not very pleasant on the phone and the cleaning issues were never addressed. We ended up doing some of the cleaning ourselves. The other issue was the garbage. It was overflowing in the garage and smelled horrid. It was apparent the previous renters had small children so it is likely there were dirty diapers in the garbage as that’s what it smelled like. While we understand that the garbage is not picked up until Monday and we arrived on Saturday, copious amounts of stinky garbage from previous renters should not be left for new renters to deal with. The smell did not really leave the garage for our entire stay.
Keith S.
Se hospedó 7 noches en julio de 2024