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Opiniones de Biltmore Hotel Oklahoma

2.5 out of 5
Biltmore Hotel Oklahoma
401 S Meridian Ave, Oklahoma City, OK

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 154 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 209 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 211 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 164 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 264 de 1002 opiniones" "

5.8/10

Limpieza

6.4/10

Servicio y personal

5.8/10

Servicios

5.4/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Linda

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho todo el servicio enngeneral los cuartos yodo muy bonito
Se hospedó 1 noche en septiembre de 2019
Respuesta de Morris, el 16 oct. 2019
Hi Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Minerva M

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en agosto de 2019
Respuesta de Morris, el 16 oct. 2019
Hi Minerva, Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy padre
Se hospedó 1 noche en marzo de 2019
Respuesta de Morris, el 16 oct. 2019
Dear Jessica, Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2019

6/10 Aceptable

jose

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel
La calefacción de el cuarto no funciono... no te ni a nevera, pero de todo lo demás estaba aceptable por el precio la verdad no se podía pedir mas.....
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un excelente lugar para descanso y de traslado para el aeropuerto.
Se hospedó 1 noche en marzo de 2019
Respuesta de Morris, el 28 mar. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
Edificio antiguo baños viejos, habitaciones viejas mal servicio de wifi. Buen servicio del personal y cómodo dentro de lo que cabe.
Se hospedó 1 noche en febrero de 2019
Respuesta de Morris, el 28 mar. 2019
Thank you for staying with us. We appricaiate your feedback.

10/10 Excelente

Jacqueline

Muy bueno el hotel
Se hospedó 1 noche en septiembre de 2018
Respuesta de Wendi, el 21 sept. 2018
Dear Guest, Thank you so much for the positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that.

2/10 Terrible

Donovan

Viaje con mascota
No le gustó: Limpieza y servicio y personal
I checked in Monday, and found out that the room I was staying in had bed bugs, the hard way… I told the staff and I was promptly allowed to move to a new room. After getting to the new room, I suffered internet issues that wouldn’t even allow me to stream Netflix. Upon telling staff, I was told it would be reset. The problem persisted… After a full day of no internet, I asked to be moved to a different location so I could utilize internet that’s included in my bill… I was told I could not be moved… I asked for a corporate number or email as well as an owner operator email or number and was told they didn’t have ANY of that information… Frustrated I asked again to be moved to be told it’s not possible when earlier today(Sunday) I was told I might be moved to an upstairs room after 12, and the gentleman who told me that, was gone before I could get back… In addition, I also asked why the heater wasn’t working in my room for the staff member to tell me they never lit the boiler… I’m anemic… I get cold… So there’s that…
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mary L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Edward

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel infested with drug addits, and the staff Only care about the rent
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Azure

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Todd, mcalester

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
This place has become a getto! A lot of people living at the motel. Very noisy. Smells like weed and mildew…could be that there is a weed dispensary in the lobby! WTH!! I will not stay again and wouldn’t recommend it to my enemies.

10/10 Excelente

Mandy, Grand Junction

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
I chose excellent purely on the people. Not just the staff, but the people who live there at the hotel.
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Lester

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

kristye

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible
This was the worst hotel.com place ive ever dealt with.i booked 5 kings and got 1 king and 4 doubles.2 of the rooms smelt like sewer,we requested to be all together and we were scattered across the hotel,the pool was still filled with green slimmy water and had ducks living in it.the homeless are all over the property,it just didnt feel safe.the guy checking us in was very rude,speaking to the girl coming in for her shift in their language.it was a disaster from the get go.one of our rooms got woke up by housekeeping and were told to go pay a deposit,which was paid at checkin.ill never stay here again nor recommend it to anyone
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Jesse

Se hospedó 2 noches en septiembre de 2022

2/10 Terrible

Mark

Viaje de negocios
No le gustó: Servicio y personal
The listing on Expedia indicated they had airport shuttle service. When I landed and called they said didn't have it. Their shuttle was not working. They made no effort to find me other options. I ended up paying $60 to and from hotel to the airport. I would not have stayed here if they had notified they had no shuttle. Unacceptable service.
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Amanda

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

4/10 Malo

james

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A good old hotel gone bad
$25 deposit put on credit card. Called & asked manager why it had not been deleted at checkout. Mgr. said wait 2-3 business days for credit. Since Biltmore has different management, it has become a turdhole. It not only smells bad, but there is only 1 bar, which they list having 2. While rearranging cords at desk, so I could plug in my computer, no cleaning done.
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Levi

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Bruce

Se hospedó 2 noches en octubre de 2022

2/10 Terrible

Timothy

Se hospedó 2 noches en octubre de 2022

4/10 Malo

Stephen

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing this place is a crack motel filled with bums
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Anna

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2022

2/10 Terrible

Annika

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The website advertising for airport transportation. This hotel DOES NOT have a shuttle service. I would have stayed else where. This is false advertisement!!
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Stacy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 28 noches en agosto de 2022

6/10 Aceptable

Bruce

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Cora

Se hospedó 1 noche en agosto de 2022

4/10 Malo

Doris

Tired and worn
Well i arrived and it seems the young lady had no clue , i told her that i contacted an agent of the Hotels.com to switch my booking day, she said that I was suppose to be there Friday, after she gave me her speech she then went ahead , she was busy with something on the computer, i mean i wasn't going to argue, anyway due to the problems I was having Friday I was tired, anyway there was a young man who was very irrational and the clerk was trying to help,well since I didn't have extra money for the room, I just went to Super 8, and checked in with them, sorry about Biltmore.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Rick

No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Shelea

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Poor upkeep
This hotel is not worth staying in. Had mice running throughout the room at night..the bedding had burn marks, and the property said it had a pool..well it did but it wasn't functional..so no swimming for my kids..won't stay at this place again.
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Kenny

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay here
Every ice machine I trie doesn’t work. Part of the carpet in our room was wet. AC didn’t work that well
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Marla

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Took some of deposit cause of a dirty towel that was left in there prior to arrival. Drug dealers and everything else. Old fashion tv just the worst
Se hospedó 1 noche en julio de 2022

4/10 Malo

Christina

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Cigarette burns in the comforter. Overall not a clean and safe place.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Gloria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

4/10 Malo

Jose

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en julio de 2022

2/10 Terrible

Rebecca

Viaje de negocios, Viaje familiar
No le gustó: Condiciones de la propiedad
The front desk was rude. There is also a $25 deposit you have to pay when you check in. Wasn’t expecting it to be $25 more than what the total stated it would be. People screaming fighting in the hallway/room next door from 2-3:30 am. I will NEVER stay here again. This was our 3rd time to stay, but I’ve been told there are new owners and they have destroyed this hotel.
Se hospedó 1 noche en junio de 2022

2/10 Terrible

dessie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022

2/10 Terrible

Joseph

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Truth
It was terrible at check in they tried to charge me again even tho they had my id and I paid on this app and they barely understood me when I tried telling me while going to my room there was pee stains throughout the halls the room smelled like mold the sink didn't work when I tried to turn it on the handle came off and there is holes in the ceiling. The best time of the trip was getting the deposit back and leaving.
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Shawntel

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en junio de 2022

2/10 Terrible

Trishawna

Viaje de negocios, Viaje con mascota
No le gustó: Servicios y condiciones de la propiedad
The only thing that was good was the water pressure in the shower other than that my room smelled like raw sewage there was a lady sitting out in her car all night selling dope right by the door you had to walk in and out of and everyone acts like she's not even there and cops were picking up someone from behind the dumpster for overdosing this morning it's disgusting zero Stars
Se hospedó 1 noche en junio de 2022

4/10 Malo

Brandy

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022
Respuesta de Rohit, el 12 may. 2022
Hello, thank you for sharing your opinion. We are sorry that our service did not satisfy you, but we are working hard to improve. Hopefully, you won't be disappointed in the future. Thanks

2/10 Terrible

Desiree

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Eduardo

No le gustó: Limpieza, servicios, condiciones de la propiedad
If you want a bed and maybe some bugs for a cheap price look no further
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Lori

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible Place
It was a horrible experience. Dirtiest place ever and slowest check in ever. Health department should be contacted.
Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Jose

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

veronica

Viaje de negocios
Se hospedó 2 noches en marzo de 2022