My daughter and I were in town for a softball tournament and needed a safe place to stay. I had looked the property up on Zillow and found that it had been newly updated and purchased by this owner. The updates inside, were accurate. However, when we arrived, the lawn was overgrown and the noise from parties at night was ridiculous. There was hair all over the floor and I’m being charged to replace the washing machine that didn't work. I did not receive check-out instructions, in reference to doing the dishes, taking out the trash, starting a load of towels, etc. I knew from previous experiences that these were usually required. After cleaning everything up, I went to start the washing machine. It immediately lit up "balance load". I figured the owner knew that it was broken, so I just left it alone. The next day, I receive a text from the owner, stating that the washing machine was "working great" before I checked in, and found out that he is charging me to replace it, when I didn't even use the thing. Hopefully this review will make others think twice about this host. I feel completely taken advantage of and frustrated.
