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Opiniones de Best Western Auburn/Opelika Inn

2.5 out of 5
Best Western Auburn/Opelika Inn
205 21st St, Opelika, AL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 384 de 881 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 303 de 881 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 119 de 881 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 881 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 881 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Douglas

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2022
Respuesta de Ricky, el 5 ene. 2022
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al. If we can be of assistance in the future, fell free to contact us.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La cama tenia un hueco en el borde de la cama ya de vieja
Se hospedó 1 noche en mayo de 2021
Respuesta de Vishal Patel, el 26 jul. 2021
Thank you for staying at Best Western.

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property. I stay regularly for work/ travel
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hot breakfast was unattended and lacking. Microwave eggs were poorly cooked and bland. Biscuits were not out. Turkey sausage was not indicated.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ricky, el 21 may. 2024
We are sad to hear that you had an inconvenience during your stay, and will address this matter with our staff. Hope that you would reconsider with a possibility of a future stay with us. Thanks for your time in doing this review.

8/10 Bueno

Freddie

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was nice and helpful and the room was nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Ricky, el 20 may. 2024
Thank you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Alabama. Great to know that you had a pleasant stay.

8/10 Bueno

Marc

Viaje familiar
Le gustó: Limpieza y servicio y personal
Breakfast was great, pool was closed. Lack of elevator was difficult
Se hospedó 2 noches en mayo de 2024
Respuesta de Ricky, el 15 may. 2024
We are sad to hear that you had an inconvenience during your stay, and in hopes that you would considering a future stay with us. Thanks for your time in doing a review.

6/10 Aceptable

Elaine

Le gustó: Limpieza y servicio y personal
There was no grab bar in the shower. I was unable to take a shower because I was afraid to fall. I’m 77 years old and have never seen a hotel shower without a grab bar.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ricky, el 15 may. 2024
We are sad to hear that you had an inconvenience during your stay. Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review

6/10 Aceptable

Elise

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en mayo de 2024
Respuesta de Ricky, el 15 may. 2024
Thank you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Alabama.

10/10 Excelente

Keri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and clean
Se hospedó 2 noches en febrero de 2024
Respuesta de Ricky, el 11 may. 2024
Thank you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Alabama. Great to know that you had a pleasant stay.

10/10 Excelente

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Ricky, el 8 may. 2024
Thank you for your review, and I greatly appreciate you taking the time to do so. Good to hear that you had an enjoyable stay with us. Thanks for staying at Best Western Opelika, Al.

4/10 Malo

Samuel

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 15 abr. 2024
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al

10/10 Excelente

Alif

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 11 abr. 2024
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, A

8/10 Bueno

Chaffin Hart

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For a Best Western, it was an excellent stay. The only complaint was that the breakfast was not great, but it's Best Western, so what can you expect? The property itself was in great condition.
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 11 abr. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 4 abr. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

8/10 Bueno

Kelly

Le gustó: Servicio y personal
The breakfast was my biggest issue. The eggs were not warm, the biscuits were rubbery. Our room was nice, it did smell of older people but not overwhelming just whenever you first went in. No fault of the property we did have some folks outside our door at 330am arguing rather loudly for quiet a few mins. It is an older property but was maintained well, location was good, area safe feeling, the bed was comfortable. The staff was friendly enough.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 4 abr. 2024
We are sad to hear that you had an inconvenience during your stay, and in hopes that you would considering a future stay with us. Thanks for your time in doing a review.

2/10 Terrible

Jose

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Overpriced. Refrigerator making bog noise, and bathroom fan same.
Se hospedó 1 noche en marzo de 2024
Respuesta de vp, el 26 mar. 2024
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

8/10 Bueno

JeHoon, seoul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
작은 호텔이지만 조용한 곳에 위치해있습니다 1층에서 지냈는데 2층 발자국 소음이 들려요 나머지는 모두 훌륭합니다
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 4 abr. 2024
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 Excelente

Jolanta, Decatur

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will book again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 4 abr. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

6/10 Aceptable

Yolanda

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We feel like this property can use renovations.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 4 abr. 2024
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al

8/10 Bueno

Glenda

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 4 abr. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

2/10 Terrible

German

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
From the point we walked in to the hotel it smelt bad you could smell mold/humidity. There was mold in the vents we were there less than 1/2 hour and my son's Asthma started acting up we had to leave.
Se hospedó 1 noche en febrero de 2024
Respuesta de vp, el 21 feb. 2024
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

10/10 Excelente

Stacy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de vp, el 21 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

8/10 Bueno

teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de vp, el 21 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

4/10 Malo

Thomas, Pardeeville

Le gustó: Condiciones de la propiedad
I didn’t like that it was not “pet friendly”. Unfortunately I don’t look closely enough at the particulars before I booked. But I will never come here again because the fee was non-refundable and our beloved pet had to stay in the car all night!
Se hospedó 1 noche en febrero de 2024
Respuesta de vp, el 21 feb. 2024
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

4/10 Malo

william

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Had to ask for toilet tissue, facial tissue, shampoo, soap, etc.
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 7 feb. 2024
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

8/10 Bueno

Cassie

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Ricky, el 7 feb. 2024
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 Excelente

Kaylee

The man working at the counter during the night made my day, he was super nice and friendly
Se hospedó 1 noche en enero de 2024
Respuesta de Ricky, el 7 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Cesar

Se hospedó 1 noche en enero de 2024
Respuesta de Ricky, el 7 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Bobbie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Work trip
This is the second time I have stayed at the best Western. Always friendly, always courteous and very helpful. It is very peaceful and quiet and clean.
Se hospedó 3 noches en enero de 2024
Respuesta de Management, el 7 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Marquette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Ricky, el 7 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

6/10 Aceptable

Ketsirin, Lenexa

Viaje familiar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 7 feb. 2024
Thanks for your review, and hope that you will stay with us again.

8/10 Bueno

Shannon

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Smooth check in and stay but…
Great easy check in and the stay was good but a few issues with the room. The heat didn’t work and the bathroom sink drained extremely slow. The room was clean and comfortable though.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
We are sad to hear that you had an inconvenience during your stay. Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review

10/10 Excelente

Trenna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean updated rooms considering the building is old. Easy access into the building to renter /exit from rooms.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Glad to hear that you enjoyed your stay with us, and hopes that we can be of assistance in the future. Thanks for your review.

8/10 Bueno

Bobby

Se hospedó 4 noches en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review. We greatly appreciate it. If we can be of assistance in the future, feel free to contact us. Again, Thanks....

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al

10/10 Excelente

Rachel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My go to for overnight stays
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Glad to hear that you enjoyed your stay with us, and hopes that we can be of assistance in the future. Thanks for your review.

10/10 Excelente

Prof 'FOLA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff members.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks for the review, and glad to hear that you had a pleasant stay with us. Hope to be of assistance to you in the near future, here at Best Western Opelika, Al.

10/10 Excelente

Jeffrey

Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 7 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Alechia, Midway

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks for your nice and kind review, we really appreciate that. Hope to be of assistance in the future.

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks for your review, and glad to hear that you had a pleasant stay. Looking forward to your next visit with us.

10/10 Excelente

Rebeca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall a great stay
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ricky, el 28 nov. 2023
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 Excelente

Elizabeth

Se hospedó 2 noches en noviembre de 2023
Respuesta de Ricky, el 7 feb. 2024
Thanks for the review, and glad to hear that you had a pleasant stay with us. Hope to be of assistance to you in the near future, here at Best Western Opelika, Al.

2/10 Terrible

Julia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Please read before booking!!!
Room was very dirty, we kill a roach in the bathroom. Towels looked old and yellowish. Room was old and filthy, carpet was filthy. Overall the room was horrible. We booked a two night stay and we checked out after the first night. Couldn’t stay a second night. I filed a complaint and I was told the manager would give a call on Friday the 17th after 10 am. Today is Saturday the 18th at 4:45 pm and I haven’t heard from her. This hotel is not a 8.4 at all.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vp , el 20 nov. 2023
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

6/10 Aceptable

NANCY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was clean and neat.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ricky, el 14 nov. 2023
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 Excelente

Stacey

Viaje de negocios, Viaje en pareja
Le gustó: Servicios
Very nice room and staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ricky, el 10 nov. 2023
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 Excelente

Mardic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ricky, el 9 nov. 2023
Thanks for the review, and glad to hear that you had a pleasant stay with us. Hope to be of assistance to you in the near future, here at Best Western Opelika, Al.

8/10 Bueno

Thad

Viaje en grupo
r and received a handicap room. The main problem was that it had a tub instead of a walk in shower. Very hard to get in and out of.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ricky, el 6 nov. 2023
We are sad to hear that you had an inconvenience during your stay. Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review

10/10 Excelente

Travis

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ricky, el 28 nov. 2023
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 Excelente

Queen

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My check in was exceptionally with the assistance of Rick. He was courteous, very helpful and professional. He should be commended.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 3 nov. 2023
Thanks you for your review, and I greatly appreciate you taking the time to do so. Also thanks for the recognition of outstanding service of our employee. Thanks for staying at Best Western Opelika, Al. If we can be assistance in the future, feel free to contact the hotel.