Vista desde la habitación

Opiniones de Palmita Hotel Hostel

2 out of 5
Palmita Hotel Hostel
Palmitastraat 9 a, Oranjestad

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 0 de 16 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 16 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 16 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 16 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 16 opiniones" "

6.2/10

Limpieza

5.6/10

Servicio y personal

4.8/10

Servicios

5.2/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Richard

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No one ever showed up! Phone disconnected
Se hospedó 1 noche en marzo de 2024
Respuesta de S, el 1 abr. 2024
You never arrived or stayed in our hotel!Very strange you write this.

2/10 Terrible

mariella

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's cheap but everything is very dirty
Se hospedó 2 noches en febrero de 2024
Respuesta de Love and light , el 28 feb. 2024
Yes! Very cheap!Best price in the island! You got what you paid for, and CLEANING is what You do after your self...what you NEVER did. Yes you dirty out our place!However we have de luxe rooms with cashmere and silk sheets, all with pool view!So pay a bit more then you get more.with pool view

8/10 Bueno

ricardo

Se hospedó 3 noches en enero de 2024
Respuesta de Love and light , el 28 feb. 2024
You ware wonderful, kind and clean guest! Example for others .You showed respect to us and others so be welcome for next visit!

6/10 Aceptable

Vita

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de ..., el 21 feb. 2024
Dear Vita,Thanks for your reservation we are glad you had excellent time with us!Looking forward to meet with you again.

2/10 Terrible

Pernell

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not recommended
Palmita Hotel is a shelter and not a hotel at all. All costumers have to use 1 toilet and bathroom. The owner is fresh and greedy. At the end they’ll charge you a lot of extra expenses. Not recommended at all if you want to stay in a comfortable hotel.
I guess this is the best room they have, I was lucky to be able to upgrade.
Se hospedó 1 noche en febrero de 2024
Respuesta de Love and light , el 4 feb. 2024
Dear guest, thank you for posting this beautiful photos of the room we gave you! Now all other guest can see our pretty resort! Really thank you for that! Very kind of you!This room 396 usd per night!!! While you ONLY paid 18 usd for small hostel bed!Very sad you wrote this untrue information.We did not wanted you will damage our beds what is for 100 punds maximum..Your 550 punds definitely don't fit in bed if 90 cm.After your check out we really regreted we accomodate you! Not only very LOW PRICE you got, you took all stuff from this duperbde luxe ROOM..what is not yours!Now all hoteliers can see your name and will know what you did!Shame on you..for things you did, on Aruba you go to jail!Please don't book our beautiful place anymore, we have rapported misconduct to Hotels on line and Expedia and ofcourse the police. This will effect your next visit to Aruba.Just sad...

2/10 Terrible

Ching Yin

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Do NOT book here. I booked a family room, which was supposed to have a double bed and 2bunks. They end up giving us a room with only one bunk bed for 3 of us. According to the owner Expedia didn't pay them so they rented our room out. According Expedia they did get paid and they won't even refund us a penny, not even for the part they over charged us. The owners solution was that we had to fly back another time to get a discounted stay of the books. Nothing in writing, I just had to take their words for it. The owner didn't offered us any compensation until we were about to load our luggage into our arrange taxi, that they were going to call their driver to come pick us up... Really? We needed to go to the airport already and expect us to wait. Sorry but not planning to miss my flight. Although the people who work there are extremely nice and helpful. The owners are horrible. I was traveling with a 5 year old and a senior. They were so uncomfortable the whole stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Namaste in love and light, el 22 ene. 2024
Good day and thanks for your review.You booked a reservation where we don't allow children! But we ware still so kind to help you!We offered you other room WHAT YOU ACCEPTED..WE still did not get paid for your reservation. So why you unfairly treated our employees?We offered you free night for next visit... offered you FREE airport transfer...Very dishonest what you did...But you put your name here.... So other hotels can reed how unkind and dishonest guest you are!We are NOT able to accomodate you for next visit because you wrote untrue information.Next time please book RITZ CARLTON for 250 usd per night in state of hostel for 25 USD, per night and still DARE to complain.Shame on you!

8/10 Bueno

Salah

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hostellife..
I personaly had a good stay at Palmita hostel with no problems. The hosts Barbara and Walter was very helpfull and respectfull to me. As long as you follow the hostel rules your fine! I broke a fork and compensated it and it worked well.
Se hospedó 14 noches en enero de 2023

8/10 Bueno

Raymond

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Owner was quite helpful. She manages the place very well. No common cooking facilities, except a microwave oven (me gas burners at all.

6/10 Aceptable

Leatha Patrice

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
First day i was a little bit disappointed but made lots of friends, in the process of staying at a hostel. First time for everything. I will definitely come back...the owner was very nice to me for my for my Birthday but I don't like the idea she go in the room when you are out..i don't like the idea of using the toilet and not able to flush toilet paper in the toilet. Very unsanitary.
Se hospedó 5 noches en enero de 2023
Respuesta de Love and light, el 11 ene. 2023
Dear guest,We are happy you had wonderful time with us! We are glad we made your birthday a one to remember! Nice to see you loved our Dutch birthday cake!Yes we are looking forward to have you as our dear guest again.About entering your room, this is normal, we come to swipe, clean and mop your floor. So it's normal in hotels and hostels cleaning department enter your room, it's worldwide like that.About bathroom, your accommodation comes with shared facilities, we offer you for small surcharge private accommodation with private bathroom.abd kitchen, however because all your friends stayd here, you choose to stay.Regards and love to see you again! All your 17 friends miss you all ready!Regards see you next time!Palmita hotel hostel

6/10 Aceptable

Linda

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios
No hot water
Se hospedó 5 noches en febrero de 2022

8/10 Bueno

Irvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Good
Se hospedó 7 noches en diciembre de 2021
Respuesta de In Love Light & Harmony, el 10 feb. 2022
Thank you for choosing us! You ware wonderful guest. Looking forward to meet with you again.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property manager was super nice and very chill. The walls are a bit thin so if the other rooms are being a bit loud you can hear them.
Se hospedó 1 noche en enero de 2021
Respuesta de In Love & Harmony, el 20 ene. 2021
Dear guest, Thank you for staying with us! You ware as well very nice and organised guest! The walls are thick enough... However the other guests had a birthday party going on... But after 10pm all was quite. Thank you once again and love to see your in the nearest future! Kind regards, Barbara Arenz

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well my plans changed and I had to alter mode arrival dates, the property was more than accommodating.
Se hospedó 2 noches en enero de 2021
Respuesta de Alexander, el 10 ene. 2021
Dear guest, thank you for choosing us! Also you ware an amazing, neat and happy guest, be vert welcome to stay with us again! Kind regards Team Harmomy & Palmita

4/10 Malo

Talia

Viaje en grupo
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
When we arrived it was an issue with reservations so se had to wait until the owner come during that time we had to surrender our passports finally the owner arrives we get a room she without tv/ ac remote severl hours later she finds ac remote No batteries no was cloth the pool looks more like a jacuzzi bed sucks and before we could get back from breakfast our things were out the room i gave here bac k her key to the gate she didn't remember and accused me of taking the key You get what you paid for thank god it was one night
Se hospedó 1 noche en diciembre de 2020
Respuesta de Alexander, el 6 ene. 2021
Dear Guest, Thank you for choosing our small paradise! The only and best hostel on the island with hight quality service and unbeatable price, as you have benefit fromI With free use of internet, garden and pool! Yes there ware lots of issues with your reservation. Reservation was not on your name. It was on a gentlemans name, and the credit card was also on an other name, so not yours. Other hotel contact us, that you left the hotel, and forget to pay.. The reservation was on an other name and for ONE singel bed only, however you showed up with two persons, for one hostelbed, with no money and empty credit card! We flt pity for you and accommodate you in a SUITE for two persons, while a boyfriend was willing to pay only usd 25 for you and your girl friend. On check in we told you, becuase of your birthday we will give you this beutyfull room and told you that check out was between 9 and 10 AM the next day. Our other guest arrived, and you ware not back till late in the noon, yes we moved out your suit case case and mess what was left in the room. You left angry and forget to turn in the keys, and as thank you for our excellent unpayd service, you left this review. Yes all get what pay for, exept you, you got a room of usd 250 value, while not able to pay us usd 25. Kind regards Palmita Hotel Hostel Aruba

2/10 Terrible

CHARLES

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de In Love & Harmony, el 26 ene. 2021
Scam! You left WITHOUT paying for your stay. Be ashamed!