4/10
While most of the house was clean, the floors were filthy. We had to wear shoes all of the time due to how dirty the floors were. We also had to unclog several of the showers in the house, due to hair and debris in the drains. Dishes and glasses were plentiful, however the. pots were all scratched and we had to go out and purchase a large pot, towels for the kitchen to name just a few. Cups in the closed were cracked.The reason for our rental was to celebrate two special birthdays and Christmas. The flooring was so dirty that we would hav had to leave and a professional cleaning crew would have had to come in with machinery to clean them properly. We did not want strangers in the house on Christmas Eve or Day.We did contact the management company right after we left the house and we were told that we should have brought all of this to the attention of their staff. I explained that we did not want to be disturbed as we all traveled far for this celebration and we did not want to be disturbed by workers. I asked for some sort of compensation back and I was refused. I did not expect to get all the money back but I did not think they would refuse any compensation.The location of the property is not great, however manageable. For the price charged for this unit, it was not worth it. We all left the house unhappy.
Claire Q.
Se hospedó 5 noches en diciembre de 2024