8/10 Bueno
Mia T.
10 oct. 2025
Le gustó: Limpieza
We recently stayed at this villa in Orlando for my son’s third birthday, and overall, the house was beautiful. It was even bigger in person than it looked in the photos, and my family, kids, and friends all enjoyed the space.That being said, I do feel that the communication could have been better. A few things weren’t clearly explained before our arrival:•The outdoor grill was locked and reserved for the owner’s use. We were told we would need to rent one for 100 per week, even though we only stayed four days. It would have been helpful to know this in advance.•The pool and jacuzzi were lovely, but we didn’t know the pool heat needed to be requested and arranged at least 48 hours before arrival.•Upon arrival, we were given the wrong house address, which caused confusion, and then had trouble accessing the key code because it wasn’t placed where the instructions said it would be.•When we reached out for help, the responses often came much later—sometimes the following day—which left us figuring things out on our own.Despite those hiccups, once we settled in, the villa itself was wonderful and made for a memorable trip. With better communication and clearer instructions, the experience could have been close to perfect.
Mia T.
Se hospedó 3 noches en octubre de 2025