THE GOOD: The home was spacious with a great lay out and plenty of room. Everyone had a bedroom and a comfortable bed to sleep in. The kitchen was fully stocked.We had several problems and I was able to send a message through the app and someone responded back within a few minutes and stayed in contact with me into the next day to take care of the most pressing issues.THE BAD: The home had several items that were broken or not in functioning order. A broken bunk bed ladder, a crack stove, unleveled pool table and sticks that had no tips, an iron that didn't work, and a gas grill with only 3 working burners. The home was in serious need of a deep cleaning. All baseboards had thick layers of dust and the walls were a little dirty. There were several spot on the carpet in the stairway that looked fresh.THE UGLY: Due to the nature of this issue, the above rating is a result of the following. Upon our arrival we immediately noticed a strong urine smell. A bedroom had a fresh urine stain in the mattress. This was only discovered after removing the clean sheets. The host had a cleaner sent to the home the next day. The same evening we were killing roaches in the kitchen. The roaches were coming from behind all appliances, cabinets and under the refrigerators. We spent our week killing roaches even after pest control was called out to the home on day 2. These are issues that should have been taken care of before our arrival and made for an uncomfortable stay.