6/10 Aceptable
Hope F.
10 abr. 2024
Great House but managed poorly
This is our fifth house renting through this management company. The check-in process was smoother than it has ever been. Upon arriving, we noticed the pool was Dirty with Bottle cap, paper plates, a paper cup, and other debris. It took the full company several days to come out to clean. We had ants and roaches, missing bedding and Noisy neighbors. The situation with the noise was so bad we called the management company several times. They eventually told us to call the local authorities and wash their hands of it. On our second to last day and the only really sunny day The company came out again to clean the pool and dumped a bunch of chemicals in and told us we could not get in for four hours. The management company apologized profusely and did provide a discount, but the overall experience has us rethinking our plans for next year.
Hope F.
Se hospedó 7 noches en marzo de 2024