4/10 Malo
Michael R.
18 jun. 2025
No le gustó: Limpieza
This trip started off on the wrong foot right out the gate. We arrived in town before check in where we communicated with management office requesting possible early check in if possible. They claimed the condo was being cleaned which was a complete lie because we had already been up to the condo saying the earliest they could check us in would be 2. From the time of call at 10am until 2pm the condo was not touched leaving my family sitting for absolutely no reason. It continued to go down hill from there. We managed to check in at 2pm at the help of another employee in the office and due to issues they waived the 65 dollar fee which was nice I assume but after the horrible customer Sevice shouldn’t even be a question. Unfortunately it doesn’t stop there. We then enter our condo that was blistering hot and full of humidity. Luckily the air was in good shape and chilled back down after a while. However after gaining entrance to the condo it was clear the condo was not in any shape or form what the pictures display on the website. It was clearly stripped of many decorations, bathroom amenities, and other items such as surround sound. The marketing of this place is not close to what you receive that we later found out is all stored in the owners closet. (False advertisement) however didn’t reflect in the rate that’s for sure. The condo was littered with stains and the filthy floor that turned our feet black. We left it cleaner than we received. I will not recommend this place
Michael R.
Se hospedó 5 noches en junio de 2025