Opinión verificada
2/10 Terrible
Bree W.
10 abr. 2026
Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
0/5 — Do Not Book!I wish I could give zero stars. This property, managed by Alberto Nikodimov of Memories Vacation Home Management LLC, was one of the worst rental experiences I’ve had — and the response from management made it worse.We checked in April 5th to find wet and dirty sheets on multiple beds, couches so filthy I wiped black residue off both with one wipe, a living room rug with black staining throughout, 10 cigarette butts across the pool patio, a pool deck covered in mold and algae, broken blinds, and a bathroom door that didn’t lock or close. This was not a minor oversight — this property had not been cleaned or maintained before our arrival.We reported everything immediately. What followed was five days of empty promises. He said he’d send someone, then said he was still confirming a time. No one ever came. Not once.He refused a full refund twice, offered a vague partial refund he never quantified, and falsely claimed we blocked access to the property. We were home the entire time. No one came.Formal complaints have been filed with VRBO, Florida DBPR, and American Express.If you’re considering booking through Memories Vacation Home Management LLC — don’t. What they advertise and what they deliver are two very different things.
Bree W.
Se hospedó 5 noches en abril de 2026