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Opiniones de Hilton Garden Inn Orlando Downtown

3 out of 5
Hilton Garden Inn Orlando Downtown
401 North Magnolia Avenue, Orlando, FL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 237 de 382 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 72 de 382 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 382 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 382 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 382 opiniones" "

9.4/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Nelson

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal
El personal del escritorio del frente aparentemente no tiene experiencia, tampoco tienen empatia con los huéspedes, no hay servicio a la habitación, tienes que llamar para que te limpien la misma. Gracias al gerente que siempre me respondió y ayudó. 5 estrellas para él.
Se hospedó 14 noches en abril de 2024
Respuesta de Xavier G , el 1 may. 2024
We're very sorry to hear you were unhappy. I will pass along this feedback with my team. Please let me know if there is anything else I can assist you with.

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 8 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

ANGEL I

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo excelente excepto por el valet parking
Muy bien, excepto por el valet parking.
Se hospedó 3 noches en febrero de 2024
Respuesta de Andy, el 25 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

6/10 Aceptable

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good customer service Great attitude
Se hospedó 3 noches en octubre de 2023
Respuesta de Xavier G , el 19 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon! What could we have done to make your stay a 10/10?

10/10 Excelente

maria, West palm beach

Viaje de negocios, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
everything was excellent. The only thing I would see was that the cleaning was more attentive but the rest was super happy with everything and I would stay again.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Xavier G , el 22 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Yudimig

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Las camas increible. El ambiente que se respira es saludable. Y la atención de Monique fue especial.
Se hospedó 1 noche en abril de 2023
Respuesta de Monique Dual Front Office Manager, el 24 abr. 2023
Thank you for your feedback!

10/10 Excelente

Veronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Abril 2023
Me gusto mucho su limpieza, atención y ubicación. Regresaría ahí con gusto
Se hospedó 4 noches en abril de 2023
Respuesta de Monique Dual Front Office Manager, el 24 abr. 2023
Thank you for your feedback!

6/10 Aceptable

Wilfredo

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

George

Se hospedó 4 noches en julio de 2022

10/10 Excelente

Matilde

Le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Grechie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estadía
Excelente servicio, el lugar hermoso y limpio. Pero tuvimos que usar el valet parking los días allí hospedados porque el parking muy pequeño y siempre lleno
Se hospedó 2 noches en agosto de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
La Piscina y No habia estacionamiento
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Myriam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2021

4/10 Malo

Christian

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If there is a check in time of 3pm make sure the room is ready, no need to overcharge for beers or toast
Se hospedó 3 noches en mayo de 2024
Respuesta de Xavier G , el 15 may. 2024
We're very sorry to hear you were unhappy. I will pass along this feedback with my team. Please let me know if there is anything else I can assist you with.

6/10 Aceptable

Mónica

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de Xavier G , el 15 may. 2024
We're very sorry to hear you were unhappy. I will pass along this feedback with my team. Please let me know if there is anything else I can assist you with.

10/10 Excelente

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The valet parking situation wasn’t ideal when arriving. I almost got hit three times because cars were left to block new cars coming in. They should have been moved forward. (I got in at 5ish. Well past high check in times). Otherwise everything else about the trip was great. And my big German Shepard enjoyed greeting everyone. Will definitely come again when attending a Magic game
Se hospedó 1 noche en mayo de 2024
Respuesta de Xavier G , el 6 may. 2024
We are pleased to hear that, thank you for your feedback. At the end of your stay, we look forward to your review. We hope you have a wonderful day!

10/10 Excelente

Brian

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Courtney

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Unique

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved how friendly the staff was. The hotel was very clean and when we needed extra towels they brought them within 10 minutes IF THAT. They checked on me all through my stay making sure everything was ok. 10/10 recommend this hotel!
Se hospedó 5 noches en abril de 2024
Respuesta de Xavier G , el 1 may. 2024
We are pleased to hear that, thank you for your feedback. At the end of your stay, we look forward to your review. We hope you have a wonderful day!

6/10 Aceptable

Scott Owein

Se hospedó 3 noches en abril de 2024
Respuesta de Xavier G , el 18 may. 2024
We're very sorry to hear you were unhappy. I will pass along this feedback with my team. Please let me know if there is anything else I can assist you with.

10/10 Excelente

Terri

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
if you are staying downtown orlando this is an ideal place to stay. it it close to everything!
Se hospedó 2 noches en abril de 2024
Respuesta de Xavier G , el 1 may. 2024
We are pleased to hear that, thank you for your feedback. At the end of your stay, we look forward to your review. We hope you have a wonderful day!

10/10 Excelente

ROBERT

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quieter than downtown Broadway area
Se hospedó 3 noches en marzo de 2024
Respuesta de Xavier G , el 1 may. 2024
We are pleased to hear that, thank you for your feedback. At the end of your stay, we look forward to your review. We hope you have a wonderful day!

8/10 Bueno

Bridget

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 20 abr. 2024
Thank you for taking the time to share your experience about your recent stay at the Hilton garden Inn. As a Hilton Honors member, you are among our most valued guests. Your feedback is important as it is always our goal to provide experiences that make our guests smile. What could we have done better to make your stay a 10/10?

10/10 Excelente

Gustavo

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Xavier G , el 20 abr. 2024
Thank you for taking the time to share your experience about your recent stay at the Hilton garden Inn. As a Hilton Honors member, you are among our most valued guests. Your feedback is important as it is always our goal to provide experiences that make our guests smile. What co

10/10 Excelente

Sebastiaan

Se hospedó 3 noches en abril de 2024
Respuesta de Xavier G , el 6 may. 2024
We are pleased to hear that, thank you for your feedback. At the end of your stay, we look forward to your review. We hope you have a wonderful day!

10/10 Excelente

Jean

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great personable service is why I keep coming back. And I love the gym!
Se hospedó 1 noche en abril de 2024
Respuesta de Xavier G , el 17 abr. 2024
Hello and good morning Mr. Jean Belizaire, Thank you for taking the time to share your experience about your recent stay at the Hilton garden Inn. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with the electrical services in the room. Your feedback is important as it is always our goal to provide experiences that make our guests smile.

10/10 Excelente

Jo Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Xavier G , el 17 abr. 2024
Hello and good morning Mr. Jean Belizaire, Thank you for taking the time to share your experience about your recent stay at the Hilton garden Inn. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with the electrical services in the room. Your feedback is important as it is always our goal to provide experiences that make our guests smile.

8/10 Bueno

Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Place was nice, but I did reserve the room with free breakfast that was not allowed when I got there. There was some long dark hair on the shower, that I’m sure it was not mine. But I still think it was a good place and experience.
Se hospedó 3 noches en abril de 2024
Respuesta de Xavier G , el 17 abr. 2024
Hello and good morning Mr. Jean Belizaire, Thank you for taking the time to share your experience about your recent stay at the Hilton garden Inn. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with the electrical services in the room. Your feedback is important as it is always our goal to provide experiences that make our guests smile. What could we have done better to make your stay a 10/10?

10/10 Excelente

Belinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly receptionist and great service.
Se hospedó 2 noches en abril de 2024
Respuesta de Xavier G , el 8 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

8/10 Bueno

Pete

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Valet parking only, very expensive by the time you factor in decent tips. Limited options.
Se hospedó 1 noche en abril de 2024
Respuesta de Xavier G , el 8 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for downtown Orlando, great gym on site with dumbbells and lots of equipment for anyone looking to get a lift in on the go. Rooftop pool was great, we were able to walk just about anywhere for food, basketball games, and the room was perfect with amenities.
Se hospedó 2 noches en marzo de 2024
Respuesta de Xavier G , el 8 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Luz Del Carmen

Se hospedó 5 noches en marzo de 2024
Respuesta de Xavier G , el 8 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Xavier G , el 28 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon! What could we have done to make your stay a 10/10?

4/10 Malo

Sydney M

Se hospedó 2 noches en marzo de 2024
Respuesta de Xavier G , el 17 abr. 2024
Hello and good morning Mr. Jean Belizaire, Thank you for taking the time to share your experience about your recent stay at the Hilton garden Inn. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with the electrical services in the room. Your feedback is important as it is always our goal to provide experiences that make our guests smile. What could we have done better to make your stay a 10/10?

10/10 Excelente

Micha

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience! The staff was super friendly and the facilities were very well-kept. Highly recommend.
Se hospedó 5 noches en marzo de 2024
Respuesta de Xavier G , el 24 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I went to a concert at Kia Center, quick walk to and from venue.. just please be aware of a lot of homeless people on walk. We were in a group so all was well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 21 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

ann h

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very helpful. shout out to bartender on Thursday night. Very kind.
Se hospedó 2 noches en marzo de 2024
Respuesta de Xavier G , el 21 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

2/10 Terrible

Blake

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
The staff sucks, except the bartender.
Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 13 mar. 2024
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

8/10 Bueno

Echika U

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, centrally located property.
Se hospedó 2 noches en febrero de 2024
Respuesta de Xavier G , el 8 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Christopher

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Good location
Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 8 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

juan

Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 24 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

O.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice rooftop
Se hospedó 1 noche en marzo de 2024
Respuesta de Xavier G , el 8 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy, el 25 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

6/10 Aceptable

Rita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We stay at home 2 freguently and receive a delicious breakfast and at Hilton hotel they wanted to change us $18.99 for a terrible breakfast that was cold and terrible. I will stay at home 2 by hilton
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 25 feb. 2024
Thank you for taking the time to share your experience about your recent stay at Hilton Garden Inn. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

10/10 Excelente

Tianna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding customer service from all employees at the hotel. Hotel was clean and updated!
Se hospedó 2 noches en febrero de 2024
Respuesta de Andy, el 25 feb. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy, el 25 feb. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Cinder

Se hospedó 1 noche en febrero de 2024
Respuesta de Xavier G , el 21 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

HUGO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location staff friendly good valet
Se hospedó 1 noche en enero de 2024
Respuesta de Xavier G , el 15 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Kayla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Xavier G , el 15 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests, and we sincerely appreciate your feedback. I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose our hotel as your second home and can’t wait to welcome you home again soon!