House is beautiful and a new house, i was shocked to see how many scuffs were on the walls and the house wasnt very clean. I was so excited at first i didnt care about the little stuff but then i started finding more and more things wrong. My communication with the host was good at first but then the dryer stopped working after our first day there and then it became a nightmare. We had a large group of mostly teens who can go through some towels. We had conversations back and forth as to when the dryer would be fixed and each day was different needless to say the dryer damage was a warranty issue and could not be fixed or replaced until after we left. We were promised clean towels but did not recieve until next afternoon. We had to use nasty towels to dry with and we never recieved new pool towels. I had to take a day and change my plans and go to a laundrymat and it cost me more money after what i had already spent to rent the house.
I was not offered reinbursment for my extra expenses. I am a fair person and wasnt looking for a free ride just a little more understanding! I was offered for my laundry to be picked up and laundered, but i am uncomfortable with others doing my laundry. So as for the house, the game room was dissapointing, pool table was unlevel, no darts for board (which i purchased) no pucks for air hockey table, no chalk and only one pool stick other one was broken when we arrived and lighting was poor and dark. Did get very warm in game room. 2 toilet lids were broken, one bed comforter had blood,looked to be poop and another stain that was fresh. I cleaned this comforter on my own for family to use. Air vents on wall and ceiling were filthy( i attempted to clean) and air filters needed changed. Needs more kithchen utensils and cookware for larger familys. Internet issues whole time, sharp nail sticking up out of carpet on stair and 2 grandchildren got cut. The grill's grease trap had not be cleaned and was dripping everywhere. I did not clean this up it was too nasty. We bought a full tank of propane and used grill once. We ended up buying a small charcoal grill, charcoal and fluid and left it all for next guest. Couch was cream color and was stained and nasty, patio had broken chair and other legs were loose on other chairs and missing cushions. Fridge wasnt very cold even on high setting so drinks were barely cold, Positive's: house is very large for bigger familys and the pool was great. Will not rent from this host again!