Well first we checked into the house we were suppose to have toilet paper, shampoos, conditioner and soap per bathroom, 1 bathroom had toilet paper we had to call for the toilet paper and the rest of product. We called for it all right away! Pool cold had to pay $245 to heat it , the pool aera was filthy, we washed tables cleaned gum off pool aera, timer for pool hanging off the wall. As we walked tru the house we found the kitchen sink was 2 inches full of dirty water with bugs floating in it it was clogged we took care of it ourselves. dishwasher stunk and the water was never hot enough to clean dishes, stink never went away! Had to pay to use gas grill which was filthy and would need to be scrubbed to use and the same with little refrigerator. Walls need paint. Freezer ice maker did not work we called did not know how to fix it! We had to call to get our garbage picked up after 2 days even tho we had it in the container we were told too put it in then was told to take to the dumpster! Broom handle was broke off to 2 ft and it was very hard to use. Shower upstairs the handle broke and water was gushing out we were up till1 am fixing it another shower was bad so we did not use it! Air conditioner did not work 1 day had to come fix. Lower cupboard could use paint, Burned out light in kitchen. Very stressful vacation for us with all the issues! When you pay these prices everything should be perfect! far from it!!!!!! Never again will I stay, House cleaner when we left!