8/10 Bueno
Tiffany M.
10 jun. 2025
Le gustó: Limpieza
I’d love to give this property 5 stars across the board, but there were a few instances that don’t allow me to do that. The house itself was everything we hoped it would be. The issues we had were solely with dealing with the property managers. I had to ask, multiple times for pictures of the grill, over the course of a couple months, in order to be able to plan properly for our stay. I finally received it days before the trip, but when we arrived, the propane tank was empty, unlike the promise in the contract. It was after hours when we made this discovery, so we had to wait until 9 the next morning in order to get ahold of someone, which pushed our time table back for our day. Then, once we received a new propane tank, and started up the grill, it immediately began backfiring. We contacted the property manager and were told to walk down two houses and take the grill from another home. Everything else was great, but the customer service, on the property managers part, left a lot to be desired.
Tiffany M.
Se hospedó 3 noches en junio de 2025