False advertisement on the hot tub from the beginning. The listing mentions purchasing heat for the pool but no information about the spa part. When I inquired about it, I was informed that we needed to not only add the heating for the pool, but also pay an activation fee on top of it. After I spoke with them about it, he ensured me that the hot tub would work as long as we paid. Well, that wasn’t true. First night after it was “activated”, I assumed it probably just didn’t have enough time to heat up so I let that slide. Then the second night after it was activated, nope - the hot tub was still cold. I inquired about a partial refund, which I was told that it would be looked into, but never heard anything back. 200 charge for the hot tub to work for 2 out of the 4 nights. I had no problem paying, it was more the principle for how it’s listed in the ad that should have waved any fees, but nope it was my fault for not reading it as it was intended. We also were never provided a gate code for the community, the exit gate was always open so that’s the route we took to get in every time after dark. The “driveway” was horrible to park our truck as it is shared with the neighbor and awkwardly designed as there is no straight in parking available. Had to utilize multipoint turns in order to get in the driveway. House was nice and clean, however. The couch in the living room was also horribly uncomfortable.
