The house itself was a good layout and nicely renovated and decorated (as you can see in the photos) and the pool and hot tub were amazing. Claire was responsive and helpful when I brought issues to her attention. Also the location was great to access parks. Those are the pros. Now for the list of cons. Extremely dirty floors (socks and feet were totally black after just a couple hours in the house) and very dirty carpet in living room (we washed the floors with a very dirty mop but no vacuum cleaner was in house, weirdly), electronic door lock was problematic, master shower temp control knob is seized up (too hot, could not reduce temperature), very poorly stocked considering we booked for 12 guests for a FULL WEEK eg. one spare garbage bag, 2-3 dishwasher pods, one roll of toilet paper provided per bathroom, no laundry soap provided till I complained to host. Bear in mind that they request that we wash towels at the end of the stay. Mold on outdoor patio cushions, queen blankets on king bed barely kept us covered, king pillows STUFFED into standard sized pillowcases made pillows stiff and uncomfortable to use, several window blinds were broken, either being unable to be raised, or unable to be lowered. Listing said EV charger on-site and a trampoline (both were not there) and also the listing mentions a grill, but does not mention that it is not included in the rental….Unless you are willing to pay cash. A previous guest review said it right, “needs TLC”.
