4/10 Malo
Mireya P.
18 mar. 2026
We stayed during a record cold time in Florida, unfortunately this property is not set up for such conditions. We could not get the heat of the home to rise above 59F at night which made it difficult to sleep even with extra blankets. We were in contact repeatedly and Grand Welcome sent out a tech but told us it was "working" as well as it could. We then had a broken faucet in one of the bathrooms that we were advised by Grand Welcome to turn off the water to the entire house via the water main. They said they were going to send a plumber out the next day but none showed. We were informed the plumber had cancelled the appointment but Grand Welcome did not communicate this with us. With 9 people staying at the property without heat or water it was a terrible experience. After all these issues Grand Welcome promised a full refund, but shortly after they told us to leave.
Mireya P.
Se hospedó 4 noches en enero de 2026


















