4/10
We were sorely disappointed with this property. What we had hoped to be a relaxing pool-based vacation in a luxurious home turned out to be a logistical nightmare with sub-par amenities. We had issues with the pool upon arrival and lost an entire 2 days of vacation trying to work with management to get it fixed. The hot tub never worked and every day we got the run around as to why not (apparently what is not advertised is you have to pay to have the pool heated if you ALSO want to use the hot tub- a real issue if you do not actually want your pool heated in the balmy FLA weather...). Also, while this house technically sleeps 16, you cannot comfortably fit more than a few people outside on the patio. The beds were the worst we have ever stayed on in a rental property; they were so soft and saggy some of us slept on the floor. The place is much more run down than the pictures in this listing let on. Most furniture is ripped or stained and many markings on the wall. Other misc things like hanging light fixtures, flickering bathroom lights and clogged tub drains really did not make us feel like we were renting the beautiful and well kept home we saw in the listing. Also, although the rooms are Disney themed it is the most non-child friendly home I have ever been in as everything is hard and sharp edged. I would not stay here with a child under the age of 10. In fact, I would not stay here again, ever or recommend this place to others.
Joanna H.
Se hospedó 5 noches en febrero de 2025