8/10 Bueno
Raquelle S.
7 feb. 2024
Le gustó: Limpieza
Family Birthday Vacation
We had 12 people staying at the property for a birthday celebration of one of our people. The house decor was exactly as pictured. Everyone was impressed with the design. Housekeeping prior to arrival was pretty good, floors & surfaces in main areas were a bit crumbly, but not terrible.
Contacted property manager because upon arrival found that the couch was broken (legs had previously been "repaired" with wood) and not stable, pocket door was off the track, a lot of stains on the carpet even though there is a no food/drink rule in bedrooms, fridge had broken shelves, and some rough wear on walls & furniture from prior vacationers. However, manager sent people out to address the issues and fix what could be fixed.
Took a lot of pictures to cya myself before I'd let anyone unpack/settle in and wrote an email with issues right away. The property managers were very responsive and it's not their fault other people are rough on things. Document before you arrive and you should be good.
We would stay here again - everyone loved the themes.
Raquelle S.
Se hospedó 10 noches en enero de 2024