8/10
The home was excellent and beautiful. The property is managed by Vilatel and the property is in the Sortel Resort community. Sortel manages the security gate and waterpark and pool area. We ran into multiple issues getting guests added to the list for entry which caused multiple calls to Vilatel who was not forwarding the information to Sortel. Guests were confused and it was frustrating. Vilatel maintenance staff responded promptly to multiple small issues that were fixed right away. The home is beautiful and the kids had a ton of fun with plenty to do at night.
Jared L.
Se hospedó 5 noches en marzo de 2025