This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

Dear Mr./Ms.Sofia Thank you very much for staying with us and spending your precious time on your feedback. We hope you had wonderful time in Osaka and made great memories here. If you have the chance to come back,we are very looking forward to welcoming you back again. Again thank you very much for your lovely evaluation. Sincere yours

Dear Mr./Ms. Cesar Thank you very much for staying with us and spending your time on sharing your feedback. We are very glad hear that you like our location. As to our guest rooms, we are considering about renovation in near future. If you have the chance,we are very looking forward to welcoming you back again. Again thank you very much for your comment. Sincerely yours

Thank you very much for stayin with us and spending your precious time to write review here. How was your stay? We hope you enjoyed your saty in our hotel and had anice trip in Osaka. If you have any chance to come back, we are very looking forward to welcoming you again. Again,thank you very much for your time and comment.

Dear Mr./Ms. Miguel We appreciate for choosing our hotel again and spending your precious time to share your feedback. We are very glad to hear that it is your third time to stay and it is fantastic. We will keep making efforts to improve our quality of service more and more. We are very looking forward to seeing you again. Again, thank you very much for your feedback!

Good afternoon. Thank you very much for your time to write this review. We are very happy to hear that you seemed to enjoy your stays in our hotel. We are so touhed with your kind words. We will keep making efforts to provide better service. It would be very happy for us if you choose our hotel again for your japanese trip. We are very looking forward to seeing you again.

数ある宿泊施設の中からホテル エルセラーン大阪にご宿泊いただきまして誠にありがとうございました。この度のご滞在におかれまして、チェックイン時のフロントスタッフの接客態度にご不快な思いをさせてしまい大変申し訳ございませんでした。心より深くお詫び申し上げます。お寄せいただきましたご意見を真摯に受け止め、今後このような事がないようサービスの改善を徹底的にしていく所存でございます。ご来館いただきました、全てのお客様にご到着からご出発まで、気持ちよくお過ごしいただけますよう、従業員教育に力を注いで参ります。またお近くにお越しの際には当館をご利用していただけますと幸いでございます。お客様のご来館をスタッフ一同、心よりお待ち申し上げております。お忙しい中、当館のご感想をお寄せ下さり誠にありがとうございました。

Thank you very much for staying at Hotel Elsereine Osaka. We are sorry to hear that your room was hot.We will take your comments into consideration in the future.We will continue to improve our services to make your stay more comfortable.We look forward to welcoming you back to our hotel.

Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

この度は、ホテル エルセラーン大阪にご宿泊いただきまして誠にありがとうございます。またご滞在中の貴重なご感想・ご意見をお寄せくださり、重ねて御礼申し上げます。しかしながらミネラルウォーターの件につきまして、ご不便な思いをさせてしまい申し訳ございませんでした。いただきました貴重なご意見は今後の検討課題とさせていただきます。今後もお客様のご期待に添えますよう、より一層サービス向上に努めて参ります。またのお客様のご来館を心よりお待ちいたしております。

Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

Thank you very much for staying at our hotel the other day.We apologize that there were a lot of points that could not meet your expectations.

この度は、ホテル エルセラーン大阪にご宿泊いただきまして誠にありがとうございます。またご滞在中の貴重なご感想をお寄せくださり重ねて御礼申し上げます。ご滞在中は、ごゆっくりとお寛ぎいただけたご様子で嬉しく存じます。アメニティの件につきましてご期待に沿えず申し訳ございません。衛生面などを考慮した上で個包装での造りとなっております。ご了承いただけますと幸いでございます。今後もお客様に快適にお過ごしいただけますよう、サービスの向上に努めて参ります。また、お近くにお越しの際には当館をご利用いただけますと幸いでございます。お客様のご来館をスタッフ一同、心よりお待ち申し上げております。

Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

この度は、ホテル エルセラーン大阪にご宿泊いただきまして誠にありがとうございました。立地や、館内につきましてお褒めのお言葉を頂戴し大変嬉しく存じます。アメニティにつきましては、天然素材のみを使用したお身体にとても優しい自社製品のものをご用意しております。当社の素材のこだわりに何卒ご理解いただけますと幸いでございます。これからもお客様に快適にお過ごしいただけますよう、日々精進して参ります。またのお客様のご来館を心よりお待ちいたしております。

Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.We apologize that there were a lot of points that could not meet your expectations.