Paquetes Vacacionales Incluyen Hotel y Vuelo a Oyen

Todo muy bien!! Personal amable y localización fantástica

todo muy bien como lo esperado , a excepción de las sabanas de las 2 habitaciones llenas de manchas , terrible !

Los alrededores del lugar son increíbles, ya las habitaciones se encuentran a un costado del lago. Desafortunadamente la calefacción de la habitación no calentaba bien, por lo que tuvimos que encender la fogata, y aún así fue insuficiente. Pero la pasamos muy bien!!

This is honestly the first time I’ve ever written a negative review. The hotel itself is beautiful and iconic, and the rooms are very nice. However, the Gatehouse building is far from what I would consider a 5-star experience — the common areas and even the hallways clearly need renovation. Nothing that ruins your stay, but it definitely doesn’t match the Fairmont luxury standard. What truly disappointed me is the lack of security: any tourist can freely access the Living Room and common areas, and unfortunately that’s how my personal belongings were stolen. I asked the hotel for help identifying who took them, and I was told there was nothing they could do and that I should contact the police. I never imagined that in a hotel like Fairmont Banff Springs someone could just walk in and steal from guests. Overall, a beautiful place, but this experience was genuinely sad and very disappointing.