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Opiniones de Island Villa

3 out of 5
Island Villa
Yasi Circle, Pacific Harbour

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 4 de 8 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 8 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 8 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 8 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 8 opiniones" "

8.4/10

Limpieza

7.4/10

Servicio y personal

9.0/10

Servicios

8.8/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Salome

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Great place
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Sweet

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The check in was a little rocky as they had double booked us and another family. Thankfully I was there 2 hours earlier and got to check in before the other family arrived. The caretaker/manager was so helpful and nice. She did all our laundry before we could blink it was gone and back, clean and folded. She always arrived early with a full breakfast. She was helpful with any information I needed. The only thing I’d suggest is getting better wifi as we could never get a connection. Also, the air conditioning leaks onto the beds. Otherwise everything else was perfect.
Se hospedó 4 noches en abril de 2022

10/10 Excelente

Manoj

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de watty, el 1 mar. 2020
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

2/10 Terrible

ashley

No le gustó: Limpieza
False advertising for private room
First off false advertising for private room no cookware, No cooktop, no utensils , No freezer / refrigerator , Not even bottled water was provided There was dirty hand towel in the bathroom, who even does that to their guests Didn't feel like going for breakfast which was provided but in the next door Villa where the reception is located If your reading this hotels.com and tourism Fiji, I want a refund. Paid $84.00usd for something worth $25Fiji dollars All I want is a refund Plus no sign outside to locate this place. No sign where the reception is. When I arrived there was no-one there. Waited 10 minutes Started worrying I'll have go back with taxi waiting. No number on the hotels.com website to call And luckily the reception staff arrived to check me in Private room is inside a house which also rented as hotel room.
Se hospedó 1 noche en noviembre de 2019
Respuesta de watty, el 24 feb. 2020
“Thank you for bringing this to our attention. We’re sorry you had a bad experience.We’ll strive to do better. ”

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Excellent location and very clean
Se hospedó 5 noches en febrero de 2019
Respuesta de watty, el 24 feb. 2020
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

8/10 Bueno

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de watty, el 24 feb. 2020
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
I booked and they canceled me without letting me know on a specialist holiday like Xmas: totally unacceptable
Se hospedó 4 noches en diciembre de 2018
Respuesta de watty, el 24 feb. 2020
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.”

8/10 Bueno

Geoff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A lovely new house with pool. Great hospitality & service. Breakfast a real bonus! A sign outside the villa would assist in locating though.
Se hospedó 1 noche en noviembre de 2018
Respuesta de watty, el 24 feb. 2020
Dear Traveler Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.“Thank you for letting us know about this. Your feedback helps us get better. We have looked into this issue and have resolve it promptly and accurately.”