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Opiniones de Palm Beach Gardens Marriott

4 out of 5
Palm Beach Gardens Marriott
4000 RCA Blvd, Palm Beach Gardens, FL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 524 de 1007 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 289 de 1007 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 100 de 1007 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 58 de 1007 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 1007 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jajajjajaja ajabs
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 1 may. 2024
Thank you for your positive review and for choosing to stay at Marriott Palm Beach Gardens. We are delighted to hear that you had an enjoyable experience during your time at our hotel. Your feedback is valuable to us, and we are committed to providing outstanding service to all our guests. We appreciate your kind, funny words (Jajaja) and look forward to welcoming you back in the future for another fantastic stay. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Thank you for your patronage of Marriott!Always,Fletcher MayesGeneral Manager

8/10 Bueno

Salomon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Fletcher Mayes, General Manager, el 29 ene. 2024
Thank you for taking the time to rate your recent stay at Marriott Palm Beach Gardens. We truly appreciate your feedback and are delighted to see that you rated your experience an 8 out of 10. While we are pleased to have met most of your expectations, we are determined to improve any areas that fell short during your stay. Your constructive feedback will help us create an even better experience for future guests such as yourself. Thank you for your patronage of Marriott and I hope to have the pleasure of welcoming you back in the future.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bueno
Se hospedó 1 noche en septiembre de 2023
Respuesta de Fletcher Mayes, General Manager, el 4 dic. 2023
¡Muchas gracias por tomar el tiempo de calificar su estadía en nuestro hotel con un 5 de 5 y la palabra "bueno" en su reseña reciente! Estamos encantados de saber que tuvo una experiencia satisfactoria durante su estancia con nosotros. Su calificación positiva y su comentario nos animan a continuar brindando un servicio excelente.Nos esforzamos por ofrecer una estadía memorable y nos complace saber que cumplimos con sus expectativas. Agradecemos sinceramente su apoyo y esperamos tener la oportunidad de recibirlo nuevamente en el futuro. ¡Gracias por elegir nuestro hotel y por su amable reseña!Thank you so much for taking the time to rate your stay at our hotel a 5 out of 5 in your recent review! We are thrilled to hear that you had a satisfactory experience during your stay with us. Your positive rating and feedback encourage us to continue to provide excellent service. We strive to provide a memorable stay and are pleased to hear that we met your expectations. We sincerely appreciate your support and look forward to having the opportunity to serve you again in the future.Always,Fletcher MayesGeneral Manager

8/10 Bueno

Aguilar

Se hospedó 2 noches en agosto de 2023
Respuesta de Fletcher Mayes, General Manager, el 18 sept. 2023
Thank you for staying at Marriott Palm Beach Gardens and for rating us 4 out of 5. I appreciate your patronage, and I am glad to hear that you had an overall positive experience during your time at our hotel. Your rating reflects your satisfaction with our services and amenities, and I am grateful for your acknowledgement. Thank you for your support of Marriott and I look forward to welcoming you back in the future when you return to beautiful Palm Beach Gardens.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Martha

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Carlos, Miami

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel
Se hospedó 1 noche en julio de 2022
Respuesta de Donnalee Blake Henry, el 1 ago. 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada que opinar
Se hospedó 2 noches en julio de 2021
Respuesta de Donnalee Blake Henry, el 20 jul. 2021
Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

MARITZA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
exelente servicio
Se hospedó 2 noches en junio de 2021
Respuesta de Donnalee Blake Henry, el 14 jun. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Humberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Donnalee Blake Henry, el 19 abr. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Claudia

Se hospedó 1 noche en abril de 2021
Respuesta de Fletcher Mayes, General Manager, el 26 abr. 2021
Thank you for taking a moment to respond to our survey about your recent stay at Marriott Palm Beach Gardens. I am happy you enjoyed your visit. I appreciate your loyalty and hope we can again serve as your host when your travels bring you back to beautiful Palm Beach Gardens. Take care and stay safe until the next time.

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo muy bien cuartos limpios y grandes buen servicios
Se hospedó 2 noches en marzo de 2021
Respuesta de Fletcher Mayes, General Manager, el 30 mar. 2021
Gracias por su maravilloso comentario sobre su reciente estancia en Marriott Palm Beach Gardens. Me alegra que haya disfrutado de su estancia y aprovechó el maravilloso servicio que ofrece nuestro equipo. Además, le agradezco que se dé cuenta de nuestros esfuerzos para proporcionar un ambiente limpio y desinfectado tanto para nuestros huéspedes como para nuestros empleados mientras seguimos la iniciativa Compromiso con la limpieza de Marriott. Sé que tiene opciones al viajar, pero quiero darle las gracias por su lealtad a Marriott. Tenga cuidado y esperamos servir como su anfitrión cuando sus viajes lo traigan de vuelta a Palm Beach Gardens. Fletcher Mayes, Gerente General Thank you for your wonderful comment about your recent stay at Marriott Palm Beach Gardens. I am glad you enjoyed your stay and took advantage of the wonderful service our team provides. Additionally I appreciate you noticing our efforts to provide a clean and sanitized environment for both our guest, and our employees as we follow Marriott’s Commitment to Clean initiative. I know you have options when traveling but want to thank you for your loyalty to Marriott. Take care and we look forward to serving as your host when your travels bring you back to Palm Beach Gardens. Fletcher Mayes, General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel tranquilo, con facil acceso, habitaciones limpias y espaciosas
Se hospedó 2 noches en julio de 2019
Respuesta de Kate Jackson- Front Office Manager, el 31 jul. 2019
Thank you for your review! We hope to see you again!

10/10 Excelente

Diana del Cisne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio muy bien el.
Muy bien recomendable

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones

10/10 Excelente

Wilfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super limpio super comodo
Estuve dos días fueros super amabilidad comida trato limpieza los cuartos espectaculares en fin no tengo quejas de nada recomendado 200%

6/10 Aceptable

Carlos

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Horacio, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horacio
Todo bien

10/10 Excelente

jaime, WEST PALM BEACH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Con Marriott siempre vamos bien

8/10 Bueno

Silvana Elizabeth, BS.AS. ARGENTINA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MUY BUEN HOTEL
Muy comodo, excelente servicio...

10/10 Excelente

Yeimy, Miami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bueno pero nunca nos pudimos conectar en wifimi

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel!
Muy buen hotel a un buen precio. Lo recomiendo.

8/10 Bueno

jaime, Bogota

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
con Marriott siempre estas seguro.
Muy bien, el hotel un poco viejo pero en muy buenas condiciones, el.desayuno es excelente, la zona es exclusiva, hay sitios.interesantes cerca para compras, restaurantes y diversión.

8/10 Bueno

andres, Cali,colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Las camas muy cómodas,room service bastante rapido

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service. Poor breakfast
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Elizabeth

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They canceled my reservation two days before my trip without any explanation
Se hospedó 3 noches en abril de 2024
Respuesta de Fletcher Mayes, el 2 may. 2024
We sincerely apologize for the inconvenience and frustration caused by the last-minute cancellation of your reservation. Please know that this is not reflective of the level of service we aim to provide our guests. We welcome the opportunity to get more information about the reservation which would assist us with investigating the circumstances surrounding the cancellation. We will take immediate action to prevent this from happening to other guests in the future. We deeply regret any inconvenience this may have caused you. We truly value your patronage and hope to have the opportunity to make it right for you in the future. Please feel free to reach out to us directly so we can discuss this matter further. Thank you for bringing this to our attention.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was exceptional especially David - everyone was very friendly and helpful. The bar was fun & crowded most nights. We loved it and will def stay there again
Se hospedó 7 noches en abril de 2024
Respuesta de Fletcher Mayes, el 29 abr. 2024
We are delighted to hear that you had such a pleasant experience during your recent stay at Marriott Palm Beach Gardens. It is always our goal to provide exceptional service and a welcoming atmosphere for our guests. We are pleased to hear that our staff, especially David, made a positive impression on you with their friendliness and helpfulness. We are also thrilled to hear that you enjoyed the lively atmosphere of our bar and had a great time during your evenings there. Thank you again for your kind words, and for your loyalty to Marriott. It is feedback like yours that motivates us to continue delivering excellent service and hospitality to all our guests. We look forward to hosting you again during your next visit to lovely Palm Beach Gardens.Always,Fletcher MayesGeneral Manager

4/10 Malo

Heather

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It’s not worth the price! $200 there’s only one bar. Food was OK. Surroundings aren’t that great was not worth the money definitely not worth the money. Will not stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 29 abr. 2024
We sincerely apologize for falling short of your expectations during your recent stay with us. We strive to provide a high-quality experience for all our guests, and it is clear we did not meet that standard for you. Your feedback is valuable to us, and we will use it to make improvements where possible. We regret that you did not find value in your stay with us, and we understand your decision not to return. We hope that you will consider giving us another chance in the future as there is an abundance of restaurants, shopping, golf, and other activities within miles of the hotel. Thank you for bringing your concerns to our attention, and we apologize for any inconvenience you experienced during your stay.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Kenia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is really nice
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 29 abr. 2024
Thank you for taking the time to rate your recent stay with us! We are thrilled to receive your perfect 5 out of 5 rating and are delighted that you had a fantastic experience during your time at our hotel. Your feedback is incredibly valuable to us, and we are so grateful for your kind words and support. It was our pleasure to have you as our guest, and we are thrilled to hear that we exceeded your expectations. We strive to provide exceptional service and amenities to all of our guests, and your positive rating is a true testament to our efforts. Thank you for choosing our hotel for your stay, and we hope to welcome you back again in the future for another memorable experience. Your satisfaction is our top priority, and we look forward to exceeding your expectations once more.Always,Fletcher Mayes

10/10 Excelente

michael, churchville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
liked everything.
Se hospedó 2 noches en abril de 2024
Respuesta de Fletcher Mayes, el 29 abr. 2024
Thank you so much for your glowing 5 out of 5 rating of your recent stay at Marriott Palm Beach Gardens! We are thrilled to hear that your stay exceeded your expectations. Providing exceptional experiences for our guests is our top priority, and we are delighted to have met that goal for you. Your positive feedback is truly appreciated by our team, and it will be my pleasure to share your response with our staff. Thank you for your loyalty to Marriott and again, we are glad you had such a wonderful experience. Thank you for sharing your feedback, and we cannot wait to host you again soon!Always,Fletcher MayesGeneral Manager

4/10 Malo

Ofelia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The property is lovely and clean. However, the freeway traffic was so loud in my room I couldn’t sleep. When I asked for a different room I was told they were sold out and nothing they could do, nothing! I didn’t sleep much for a few days. I wouldn’t stay here again for that reason.
Se hospedó 4 noches en abril de 2024
Respuesta de Fletcher Mayes, el 24 abr. 2024
Thank you for your positive comments about the appearance and cleanliness of our hotel. We sincerely apologize for the inconvenience and discomfort you experienced during your recent stay at our hotel. We are truly sorry that the noise from the freeway disturbed your sleep and that we were unable to accommodate your request for a different room. We understand how important a good night's rest is for our guests and we regret that we were not able to provide you with a more peaceful experience. Your feedback is valuable to us and further apologize we were unable to properly address your concern. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay on a different side of the building. Again, thank you for bringing this to our attention and for your honest feedback.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Joyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Fletcher Mayes, el 24 abr. 2024
Thank you so much for taking the time to leave us a 5-star review of your recent stay at Marriott Palm Beach Gardens. We are thrilled to hear that you enjoyed your time with us and that our accommodations and services met your expectations. It was our pleasure to host you, and we hope to have the opportunity to welcome you back again in the future. Your feedback means a lot to us as we strive to provide the best possible experience for all our guests. Thank you for your loyalty to Marriott and we look forward to serving you again soon.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing and the room was clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 17 abr. 2024
Thank you for your positive review of your recent stay at Marriott Palm Beach Gardens! We are delighted to hear that you had a wonderful experience with our staff and found your room to be clean and comfortable. Your kind words are genuinely appreciated and will be shared with our team. We take pride in providing exceptional service and maintaining high cleanliness standards for our guests. Thank you for your patronage of Marriott and it was a pleasure to have you as our guest. We hope to welcome you back for another stay in the future. Thank you for choosing to stay with us and for taking the time to share your positive feedback.Always,Fletcher MayesGeneral Manager

10/10 Excelente

ALEKSANDRS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 17 abr. 2024
We are thrilled to hear that you had a fantastic stay at Marriott Palm Beach Gardens! Thank you for choosing us and for taking the time to share your positive feedback. Our team works hard to ensure that every guest has a memorable experience, and we are delighted to see that reflected in your 5-star rating. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future. Thank you for your patronage of Marriott and if there is anything specific that made your stay exceptional, we would love to hear more about it. Always,Fletcher MayesGeneral Manager

10/10 Excelente

steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great area Nice hotel
Se hospedó 5 noches en abril de 2024
Respuesta de Fletcher Mayes, el 18 abr. 2024
Thank you for the wonderful 5-star review of your recent stay at Marriott Palm Beach Gardens! We are delighted to hear that you enjoyed our lovely area and found our hotel to be to your liking. We strive to provide all our guests with exceptional service and a comfortable stay, so we are thrilled that we met your expectations. Thank you for your loyalty to Marriott as It was a pleasure having you as our guest. We hope to welcome you back again in the future when your travels bring you back to restful Palm Beach Garden. Always,Fletcher MayesGeneral Manager

8/10 Bueno

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything good except, no free coffee?!?
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 15 abr. 2024
Thank you for taking the time to share your feedback about your recent stay at Marriott Palm Beach Gardens. We are happy to hear that overall, you had a good experience during your time in the hotel. I apologize for the inconvenience caused by the lack of complimentary coffee. I can only surmise you are referring to the lobby as coffee is provided in every guest room. We value your input and will certainly take your comment into consideration as we strive to improve our guest experience and the product we provide. Your satisfaction is important to us, and we appreciate your honesty in pointing out areas where we can adjust. Thank you for your loyalty to Marriott and we will do our best to address this concern. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Always,Fletcher MayesGeneral Manager

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was magnificent centrally, located to my final destination
Se hospedó 3 noches en febrero de 2024
Respuesta de Fletcher Mayes, el 15 abr. 2024
Thank you for the perfect rating and for your kind words about your recent stay at Marriott Palm Beach Gardens. I am excited to hear that our staff made such a positive impact on your stay and that our location was convenient to your destination. At Marriott we pride ourselves on providing exceptional service and unbeatable convenience for all our guests. Your feedback is greatly appreciated and will certainly be shared with our team. Thank you for your continued loyalty and we are thrilled to have had the opportunity to host you. We look forward to welcoming you back for another fantastic stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to reach out.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza y servicios
Breakfast is not included
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 12 abr. 2024
Thank you for giving us a 5 out of 5 rating for your recent stay at Marriott Palm Beach Gardens! We are delighted to hear that you had a wonderful experience with us. Our team works hard to provide exceptional service, and we are glad that you enjoyed your time here. I apologize for any inconvenience of not having breakfast included with your rate. Breakfast is included at certain levels of our Elite membership. Also, there are several value-added rates which can be purchased which do include breakfast or even access to Marriott’s MClub. We appreciate your feedback and continued patronage. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another great stay.Always, Fletcher MayesGeneral Manager

10/10 Excelente

Pamela

Se hospedó 5 noches en marzo de 2024
Respuesta de Fletcher Mayes, el 29 abr. 2024
Thank you so much for taking the time to leave us a fantastic 5 out of 5 rating for your recent stay at Marriott Palm Beach Gardens. We are thrilled to hear that you had such a positive experience with us. Your high rating means a lot to us, as we strive to provide excellent service and accommodations to all our guests. We are delighted that you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing Marriott and for sharing your experience with others. We look forward to your return.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Alicia

Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 29 abr. 2024
We are thrilled to hear that you had an exceptional experience during your recent stay with Marriott Palm Beach Gardens! Your perfect rating means the world to us, and we are delighted that we were able to meet and exceed your expectations. Our team works diligently to provide memorable service and amenities, and we are so grateful that you enjoyed your time with us. Your positive feedback motivates us to continue delivering outstanding hospitality to all our guests. Thank you for choosing Marriott, and we look forward to welcoming you back for another fantastic stay in the future when you return to this part of the Palm Beaches. Always,Fletcher MayesGeneral Manager

10/10 Excelente

Mickey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelent experience
Se hospedó 1 noche en abril de 2024
Respuesta de Fletcher Mayes, el 8 abr. 2024
Thank you for the perfect score and kind words! I am delighted to hear that you had an excellent experience during your recent stay at Marriott Palm Beach Gardens. Our team works hard to ensure that all our guests have a memorable and pleasant stay, and it is always rewarding to receive such positive feedback. Thank you for your loyalty to Marriott and for your patronage of our hotel. We hope to welcome you back soon for another enjoyable stay with us in the future.Always, Fletcher MayesGeneral Manager

10/10 Excelente

Raelisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Fletcher Mayes, el 25 mar. 2024
Thank you for taking the time to rate your recent stay with Marriott Palm Beach Gardens a perfect 5 out of 5. Your feedback is invaluable to us, and we are delighted to hear that your experience was exceptional. We strive to provide all our guests with a memorable and enjoyable stay, and your positive rating reaffirms that we are on the right track. It was truly a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future. Thank you for your loyalty and support of Marriott, and for choosing our hotel for your accommodation needs.Always,Fletcher MayesGeneral Manager

10/10 Excelente

patricia

Se hospedó 1 noche en marzo de 2024
Respuesta de Fletcher Mayes, el 8 abr. 2024
I am thrilled to hear that you had a wonderful experience during your recent stay at Marriott Palm Beach Gardens. I appreciate you awarding us a perfect score of 5 out of 5! Our team strives to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. Your positive feedback motivates us to continue delivering high-quality service and hospitality to all our guests. We appreciate you taking the time to share your experience, and we look forward to welcoming you back for another great stay when your travels bring you back to this part of south Florida. Thank you for choosing Marriott for your accommodations, and we hope to see you again soon!Always,Fletcher MayesGeneral Manager

10/10 Excelente

Marie

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay it was very clean and the staff was very approachable. Would recommend.
Se hospedó 2 noches en marzo de 2024
Respuesta de Fletcher Mayes, el 13 mar. 2024
Thank you for taking the time to share your positive experience at Marriott Palm Beach Gardens. We are delighted to hear that you had a great stay and found our property to be very clean. Our team works hard to maintain high cleanliness standards for all our guests. We are also thrilled to hear that you found our staff to be approachable and friendly. Providing excellent customer service is a top priority for us, and we are glad that it was reflected during your stay. Thank you for recommending us, we truly appreciate your kind words and your support. We look forward to welcoming you back on your next visit and providing you with another exceptional experience. Thank you for your loyalty to Marriott and for choosing Marriott Palm Beach Gardens for your accommodations.Always,Fletcher MayesGeneral Manager

10/10 Excelente

CLARRISSIA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was clean and sanitized. I was very pleased with my 2 night stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Fletcher Mayes, el 26 feb. 2024
Thank you so much for your kind words about your recent stay at Marriott Palm Beach Gardens. We're thrilled to hear that you found our property to be clean and well-sanitized during your visit. Providing a safe and comfortable environment for our guests is our top priority, so we truly appreciate your positive feedback on this aspect.We're delighted to hear that your 2-night stay with us met your expectations and that you were pleased with your experience overall. It was our pleasure to have you as our guest, and we hope to welcome you back again in the future for another enjoyable stay. Thank you for your patronage of Marriott and for taking the time to share your feedback. We look forward to serving you again soon.Always, Fletcher MayesGeneral Manager

6/10 Aceptable

Amee

Viaje en grupo, Viaje de negocios
Le gustó: Servicios
The man at the desk told me that I would be getting a call when my room was ready. The call didn’t happen.
Se hospedó 1 noche en febrero de 2024
Respuesta de Fletcher Mayes, el 23 feb. 2024
Thank you for your comment about your recent stay in our hotel. We apologize for the miscommunication and inconvenience of not receiving a call when your room was ready. This is certainly not the level of service we strive to provide for our guests. We understand how important it is to have a smooth check-in process and we are sorry for falling short in this instance.We will address this issue with our front desk staff to ensure that all guests are promptly notified when their room is ready. Your feedback is valuable to us in improving our operations and we appreciate you bringing this to our attention. Thank you for your patronage and please do not hesitate to reach out to us If there is anything else we can do to make it up to you or if you have any other concerns. We hope you will give us another chance to provide you with a more satisfactory experience in the future.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and fresh rooms, great location.
Se hospedó 2 noches en febrero de 2024
Respuesta de Fletcher Mayes, el 22 feb. 2024
Thank you for the positive feedback about your recent stay at Marriott Palm Beach Gardens! We are delighted to hear that you found our rooms to be clean and fresh, and enjoyed our convenient location. Our team takes great pride in ensuring that our guests have a comfortable and enjoyable stay. We appreciate your patronage of Marriott and hope to welcome you back again in the near future.Always,Fletcher MayesGeneral Manager

4/10 Malo

Pamela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Too expensive, place is overpro
Se hospedó 1 noche en febrero de 2024
Respuesta de Fletcher Mayes, el 12 feb. 2024
I apologize for any inconvenience you experienced during your stay. We do strive to provide a high-quality experience for all our guests, and we are disappointed to hear that you feel the price did not meet your expectations of the product. We will take your feedback into consideration as we continue to improve our services and offerings. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.Always,Fletcher MayesGeneral Manager

8/10 Bueno

Marc, Westport Island

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Fletcher Mayes, el 12 feb. 2024
We appreciate your positive 4 out of 5 rating and are glad to hear that you enjoyed your stay. Your feedback is important to us as we strive to provide exceptional service to all our guests. Please let us know if there is anything we can do to further enhance your experience during future visits to earn a perfect rating. Thank you for choosing Marriott Palm Beach Gardens, and we look forward to welcoming you back soon.Always,Fletcher MayesGeneral Manager

10/10 Excelente

Claudia

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Fletcher Mayes, el 12 feb. 2024
Thank you for your fantastic 10 out of 10 rating of your recent stay at Marriott Palm Beach Gardens! We are thrilled to hear that you had a wonderful experience during your visit. Our team works hard to provide top-notch service and amenities, and we are delighted that you found everything to your satisfaction. Your feedback is greatly appreciated and motivates us to continue delivering exceptional hospitality to all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay. Thank you for your continued loyalty to Marriott, and we look forward to seeing you again soon!Always,Fletcher MayesGeneral Manager