1. We were advised we were not able to check in early and so we waited until 3 pm as instructed even though we had a birthday party to get to and family we hadn't seen in several years so there was a sense of urgency. There was no one there at 3 pm and no one answered the phone, texts, etc. She was apologetic, however.
2. We didn't have hot water for three days. At first we thought we were just impatient waiting, but apparently it was a problem on their end. For $4 you can shower at the City Pool 10 min away. We did.
3. The pool, freezing. We chose this b/c we thought we'd have use of the pool. That was our error. The pool is NOT heated in the winter months.
4. Privacy all around was an issue. Yes, they live on the property as indicated and you have a side entry but you have to pass by their windows all the time, so your stay will not be private at all.
5. Other than the hot water, the only REAL complaint we have is the sweet husband was constantly going back and forth in front of our french doors and making noises and tasking things. We had to keep the drapes closed most of the time which often made the small space feel claustrophobic. The laundry was also going quite frequently which is connected to your wall on the far side so rest times were not quiet. The string lights on at night late hours were also a problem shining into the casita.
6. Other than the things above, the space was clean, the couple was friendly, and if you're ok with a very soft bed, it's golden.