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Opiniones de Desert Lodge

2.5 out of 5
Desert Lodge
1177 S Palm Canyon Drive, Palm Springs, CA

Opiniones

4.4
Puntuación de 10, es decir, Excelente. Basada en 87 de 932 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 109 de 932 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 139 de 932 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 164 de 932 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 433 de 932 opiniones" "

4.8/10

Limpieza

5.8/10

Servicio y personal

4.4/10

Servicios

4.0/10

Condiciones de la propiedad

4.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Emmanuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Todo ok, cumple con las necesidades basicas de hospedaje
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

LETICIA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Aparte de ser un lugar viejo y sucio y descuidado, nunca limpiaron la habitación , ni siquiera el tendido de camas . Había cucarachas y hasta se inundaba la regadera . Muy malo
Se hospedó 3 noches en octubre de 2023
Respuesta de Rakesh, el 27 oct. 2023
I apologize for the negative stay that you experienced at the Desert Lodge. We are constantly striving to improve our facilities and the methods that we imply to insure the best, most enjoyable stay for all of our guests. We ask that you give us another chance to earn your trust. On your next outing to palm spring ask for Rakesh and I will give you 10% off of your rate. Thank You!

2/10 Terrible

Marisela

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Primeramente desde que llegamos me dieron un cuarto totalmente mal oliente. Y para rematar 3 veces nos cambiaron de cuarto porque nada servía de los cuartos primeros en uno la televisión en el otro la puerta del mueble donde tienen el mini refrigerador y mal limpiados y la alberca toda sucia llena de basura Bueno es el peor lugar donde me ah tocado hospedarme no se los recomiendo para nada este horrible lugar esta tan deprimente por eso esta vacío
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Juan Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pefrecto
Perfecto, muy limpio todo
Se hospedó 1 noche en junio de 2019
Respuesta de Harry,manager, el 10 jun. 2019
Thanks for the review.

6/10 Aceptable

MrJoel, Culiacán

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
Muy buena ubicación muy viejo mal internet sin teléfono habitaciones y baño muy deteriorados
Se hospedó 3 noches en marzo de 2019
Respuesta de Harry,manager, el 13 mar. 2019
Thanks for the review

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en diciembre de 2018
Respuesta de Harry,manager, el 3 ene. 2019
Thanks for the review...

2/10 Terrible

Mercedes, Los Ángeles

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada me gusto terrible todo en este lugar. por $10 mas pague otra noche en IVY Palms resort mucho mejor y con más comodidades
Se hospedó 1 noche en noviembre de 2018
Respuesta de Harry,manager, el 8 ene. 2019
Thanks for your review, we will work more harder to fix the issues you had.

8/10 Bueno

Abel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente fin de semana!!!
Execelente ubicación, con fáciles y rápidos accesos al llugar a donde nos dirigimos, aprvechamos la noche gratis.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Harry,manager, el 16 ene. 2018
Thanks for the comments....

4/10 Malo

Paulo

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
es una porquería de hotel,como se atreven anunciar
horrible,el peor hotel que he visitado

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
tranquilo un lugar donde puedes andar caminando, lugares donde puedes ir a comer

6/10 Aceptable

Daniel

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The pool was dirty and we wanted to swim
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

rene

Viaje familiar
Price , distance to my venue
Se hospedó 1 noche en abril de 2024

2/10 Terrible

enrique

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Llesica, Van Nuys

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was so old, did not have a trash can. The best were ripped apart, The mattress was so old and so uncomfortable i could feel the wires on my back. They did not have enough towels. There was medicine left behind. Meaning they don't even clean the rooms. Has very heavy smoke smell.Had two rags for 3 people . This was just an ugly property. Not worth the price. The front desk guy was nice and the pool was clean
Se hospedó 1 noche en abril de 2024

4/10 Malo

Ipyani

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property overall definitely needs to be updated. They have a great location within the city but many of the other hotels in the immediate around them all seem to be in need of some investment.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Paulette

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The two men who ran it were very nice, but the property itself was terrible. The room smelled, had no personal amenities, had to ask for more than 1 towel for 2 people, had to ask for soap. No security lock inside the door. Could see light through the door when closed. The door handle to the bathroom was loose. Fan in bathroom didn't work. Shower was stained and furniture was marred and gouged. Would never stay there again!!!
Se hospedó 2 noches en abril de 2024

4/10 Malo

Amanda K

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It would be such a cute little place if it weren’t so run down and dirty
Se hospedó 2 noches en abril de 2024

8/10 Bueno

David

Le gustó: Limpieza y servicio y personal
Good location relative to downtown. Classic 70s Palm Springs. Good size rooms. Needs some work and that may be happening. Friendly helpful owners.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Michael

Viaje en pareja
No le gustó: Servicios
You wouldn’t stay at this property and my wife and I didn’t. It was a dive. Run down/dirty / not acceptable. We could not get a refund as it was prepay with no refund. Understandable because once you saw it we’d all want a refund. This property should be taken off the list of Expedia listing
Se hospedó 1 noche en abril de 2024

4/10 Malo

Roxana

Viaje familiar
No le gustó: Limpieza
There was so much opportunity in the cleanup specifically in the towels and bed, we saw a cockroach in the room.
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Donna

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property is in a state of decline. Save your money and sleep in your car.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Jonathan

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Evelyn

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
I did feel cheated in price for what I paid and what we got. I didn’t feel comfortable with the shower as one of the handle holders was loose with a I wish the owners would invest a bit more for the up keep. It’s in a great location near downtown.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Jacob

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

2/10 Terrible

IRMA

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived around 4:30 P. M. As soon as we walked in the room# the place didn't smell clean at all walking into the bathroom the tub didn't even look cleaning had to go buy cleaners to clean it myself. We left to a friend's house when we got back it was like a party was happening people drinking through out the property come 11:00P. M. The noise was so loud children running up and down the stairs and halls they had very loud music untill 2:30 3:00 A. M. By the time we went to sleep it was around 4:00 A. M. Come day light I woke up to a bad smell of sewage that had come up into the tub and the toilet I called the office to let them know and a woman was yelling at me I ask for the manager all I got was sarcasm from the woman we couldn't shower or clean up for that matter I asked for a refund and I was laughed at it was the worst stay in a motel I ever had in my life this place needs to be shut down , Don't waste your money on this place
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Doug

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Place is falling apart inside, roaches are everywhere, drawers hanging, no door knob to the bathroom. Had to move to three different rooms just to have a bed that is decent to sleep on. I will never return nor will I recommend. I pay $150 for the night, think it’s not cheap. Even if this “looks” like a good option for the price. Do not stay here.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Alan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was dirty bedding on one of the beds, under the beds had not been cleaned in what looked like forever, and I’m not sure when it was last updated. I don’t recommend staying there.
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Tristen

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
DO NOT BOOK HERE by far the worst experience ever. The room smelled terrible. Bed mattresses were completely yellow and stain covered, lights did not work, and the condition of the restroom was horrendous. Do not be fooled by the price. Completely disgusting.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Steven

No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was friendly enough but the other guests were awful. For several hours in the middle of the night there was a crazy women yelling and fighting with other guests who were trying to shut her up. The room was disgusting...rusted out mini fridge, mold where the vanity met the backsplash. Mold on the telephone. The window AC unit's filter was replaced with old dirty sponges. Luckily the bed sheets were clean and the rug appeared to be new. The lamp had no shade on it. One of the two chairs was broken and they were both too dirty to set anything on.The hit tub was half empty and filthy. I slept for about an hour because i was so uneasy.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Charlotte

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
most uncomfortable bed I have ever slept on. unsafe neighborhood run down motel
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

wilson

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was assigned a room were clearly people used to smoke. Staff was friendly but that does not compensate the dirt and the smell... they cleaned the A/C but that is not something you should ask! it should come but default! same with the room, it was changed but why was a dirty room with smoke smell assigned in the first place?
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Candace

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Matthew

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly and very accomidating
Se hospedó 7 noches en marzo de 2024

2/10 Terrible

Sandra

No le gustó: Limpieza y condiciones de la propiedad
The room was horrible. It was dirty and the mirror was so damaged I could not see myself in it. Please have someone from Expedia conduct a visit of this facility. It was so bad that we only stayed there one night. Fortunately we were refunded the cost of the two nights we had booed. We’re so upset with this horrble experience that we won’t use Expedia again,
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Conny

Le gustó: Servicio y personal
Needs cleaning
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

stephanie

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Dirty and poorly maintained
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a very pleasant stay. After a complaint about the room first assigned, the owner reassigned my room and everything was as nice as could be. This is economy accommodation, so don't expect great luxury, but it is well worth the money, and there are some elegant touches, such as the tiles in the bathroom.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Super easy going and kind.
Se hospedó 8 noches en febrero de 2024

4/10 Malo

Ruben

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room dirty, specially restroom and in need of Maintenace
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Vanessa

Le gustó: Limpieza y servicio y personal
Good service
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Franiel

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Though it seems as if they clean the rooms well, the hotel is pretty run down. Bathroom door had no door knob and instead had a towel shoved in the hole where the knob belonged. Also wouldn’t close properly. Felt a bit unsafe seeing the kind of guests that stay there. Then again with those very low prices, you get what you pay for.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Norma

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pictures online are deceiving. The sheets were dirty and it had broken windows. I went with my children for a cheer competition and it was full of homeless people. The room was in poor conditions. Never going back.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Gabriel, Simi Valley

No le gustó: Servicios
Gross gross gross no phone in the room no nothing lampshades were yellow 2 cockroaches in the bathtub no shampoo only small little packets holes in the wall WiFi was horrible no tv half the night do not book here
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Krista

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room had never been cleaned, ever. Mold, stains, food in the drawers, hair clumps of many different colors clumped in different places of the bed, within the sheets. The tumble weeds of hairs had ‘crumbs’. Flooring peeled up, toilet paper shoved in the crack of the connecting room. Cords dangling. Everything dusty. Less than a 20 sheets on the toilet paper roll. Make up stains on the wash clothes and hairs, stains on the towel. Chairs and bedding and anything else in this room was filthy. My boyfriend and I did not stay the night here, we did not feel safe or comfortable enough to even lay in the bed fully clothed. One bed rolled away from the wall. Mattress covered in piss stains and brown stains. Floor had dirt, sand and who knows what else every where. Even the soap unopened had soap residue on it. We left after 10 minutes max. Non refundable. Didn’t even get the room we prepaid for. And we called in advance to confirm the availability. Either way. Not worth it. Please save yourself. I took lots of pictures of the horror before my eyes. Did not stay long enough to watch any cockroaches or mice. But behind the building is a lot of broken and disgusting mattresses. Don’t do it! Cheap is not everything! There is a reason. Safety comes first
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice staff and very comfy accomodations
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Amanda

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Bruce

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Needs updating.
Se hospedó 1 noche en enero de 2024