6/10 Aceptable
Alison or Bill S.
21 mar. 2025
Le gustó: Limpieza
Reunion Cut Short
This Tuscan inspired home was as nice as we expected from the listing information. Roomy, clean, well appointed and pleasant ambiance. In particular, we had chosen this home for a family reunion where we could enjoy a special celebratory dinner on the lighted patio. When we all arrived, with a few cars full of groceries, ready to begin cooking, etc., we were informed that there was a scheduled power outage by the city for the full day. We were unable to refrigerate our groceries, much less begin to cook. A little bewildering that we were not advised of this inconvenience by management until we arrived. By the time the power came on at approximately 5:30 pm, we were unable to cook dinner in time to enjoy the outdoor venue, so we ate our special celebratory dinner in the kitchen. We learned from management that the city was also scheduling a power outage on our last day of renting. So instead of enjoying our last morning of an expensive visit, we all had to rise extra early in order to shower and pack before the power went out at approx 8:30. We will certainly never forget this experience, but the biggest surprise was the lack of concern for us by the owner reps. Nor have we been contacted by management or owners for any type of apology or remuneration for our substantially altered experience at their VRBO.
Alison or Bill S.
Se hospedó 2 noches en marzo de 2025