Upon arrival at the condo, we were immediately confronted with an unacceptable level of uncleanliness that suggested the unit hadn't been maintained in months. The toilets were filthy, and we discovered disturbing items including an old used razor, rusty toenail clippers, and multiple pieces of garbage under a bed. Food residue was found in the corners of two bedrooms, and most alarmingly, there was fecal residue on one of the folded blankets. The overall state of the unit was appalling, with excessive dust, dirty floors, and bird droppings covering the balcony.The management company's response, or lack thereof, only compounded our frustration. It took over 4½ days for them to even acknowledge our concerns and arrange for cleaning. When the cleaner finally arrived, she was so shocked by the unit's condition that she had to call for additional help to address the mess. While the condo itself has nice features, the management and cleanliness issues are inexcusable. The elevators are as problematic as other reviews have noted, and we were disappointed to find that the sauna and indoor hot tubs – key amenities that influenced our choice of this property – were broken with no prior notification.Given our experience, I cannot recommend this property and will not consider staying here again. There are numerous superior options available in this area that offer proper maintenance and responsive management.