Condo, varias camas, balcón, vista al océano (1131) | 1 habitación, decoración personalizada y muebles diferentes
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Opiniones de Emerald Beach Resort by Southern Vacation Rentals

3.5 out of 5
Emerald Beach Resort by Southern Vacation Rentals
14700 Front Beach Rd, Panama City Beach, FL

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 241 de 753 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 269 de 753 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 753 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 753 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 753 opiniones" "

7.8/10

Limpieza

7.4/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sergio

Viaje en grupo
ok
Se hospedó 3 noches en septiembre de 2023
Respuesta de Michael C., el 26 sept. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Aslheny

Se hospedó 6 noches en agosto de 2023
Respuesta de Michael C., el 21 sept. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Sergio

Se hospedó 3 noches en julio de 2023
Respuesta de Michael C., el 23 ago. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Jeosbel

Le gustó: Limpieza, servicios, condiciones de la propiedad
A
Se hospedó 6 noches en junio de 2023
Respuesta de Michael C., el 20 jun. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Bueno

William

Se hospedó 5 noches en junio de 2023
Respuesta de Michael C., el 29 jun. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Joel

Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Milvia

Viaje familiar
Le gustó: Condiciones de la propiedad
Bueno me encanto todo, menos que no tenia internet y yo pensaba que por lo menos habia WiFi gratis busque alguna clave y nada
Se hospedó 2 noches en julio de 2022
Respuesta de Michael C., el 19 jul. 2022
¡Muchas gracias por revisar su estadía con nosotros! Agradecemos sinceramente sus comentarios sinceros y esperamos poder hospedarlos nuevamente pronto.

10/10 Excelente

Mirella

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Me gusto la playa ,
Se hospedó 3 noches en julio de 2022
Respuesta de Michael C., el 6 jul. 2022
¡Muchas gracias por revisar su estadía con nosotros! Agradecemos sinceramente sus comentarios sinceros y esperamos poder hospedarlos nuevamente pronto.

10/10 Excelente

erika

Se hospedó 3 noches en junio de 2022

8/10 Bueno

Mercedes M Garcia

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy bueno para un hotel 3.5 realmente bueno y la habitación muy buena
Se hospedó 6 noches en agosto de 2021
Respuesta de Front Desk Manager, el 4 sept. 2021
Thank you for staying with us! We appreciate your feedback.

8/10 Bueno

Ma teresa

Viaje familiar
Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2020
Respuesta de FD Manager, el 21 sept. 2020
Thank you for staying with us! We appreciate your feedback!

6/10 Aceptable

Armando

Viaje familiar
La ubicación excelente, los elevadores súper rápidos, el check in con personal muy ganable y profesional, la limpieza dejó mucho que desear, y la cocina no tenía algunos utensilios necesarios , pero en general pasamos muy placenteros ! Lo recomendaría!
Se hospedó 5 noches en septiembre de 2020
Respuesta de FD Manager, el 21 sept. 2020
Thank you for staying with us! We appreciate your feedback!

10/10 Excelente

Odwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Front Desk Manager, el 5 sept. 2019
Thank you for your Review!

8/10 Bueno

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Front Desk Manager, el 26 ago. 2019
Thank you for providing your review.

10/10 Excelente

Selene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2019
Respuesta de manager, el 1 jul. 2019
Thank you for providing your feedback regarding your stay at our resort. We are so glad you enjoyed your visit! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing experience, very comfortable room to my family loved it. Thanks.
Se hospedó 4 noches en julio de 2017
Thank you for providing your feedback regarding your stay at our resort. We are so glad your family loved it! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

10/10 Excelente

Javier

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 5 noches en julio de 2017
Thank you for providing your feedback regarding your stay at our resort. We thank you for this 5 star review! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

4/10 Malo

BEATRIZ

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en junio de 2017
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

8/10 Bueno

chantee

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
This condo is very nice. It just needed a deeper cleaning. Wonderful stay. Right on the beach is nice and i sure got a lot of exercise walking from parking garage to room. Out of 5 stars i give 4.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Kelly

Se hospedó 3 noches en marzo de 2024
Respuesta de Raju, el 25 abr. 2024
We are so glad to hear that you enjoyed your stay here with us and that you took advantage of what the property has to offer! The on-site team works hard to make your stay a great one! We look forward to your return!

6/10 Aceptable

Benjamin

Le gustó: Limpieza y condiciones de la propiedad
The resort overall was good, just they mixed up our room with someone else’s room and gave us the code to the door that someone else had rented before already and we didn’t know it My Wife and I unlocked the door with the code they sent us and we walked inside and somebody was in there. We almost got shot that man was really mad at us and came with a gun that almost scared us to death so I called them and said that the room we rented was in use so they gave us a different room and that room we got also had a washer and dryer in there and we washed our clothes when we took our clothes out of the washer. They were completely ruined. I don’t know what it was if it was oil or something but our clothes had a complete gray-black isch color about $100 worth of clothes and I hope to get a partial refund from Emerald Beach resort
Se hospedó 4 noches en diciembre de 2023
Respuesta de Michael C., el 10 ene. 2024
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not our standard. We have voiced all of your concerns about your check-in experience & the issue with the washer to our property management team and they are currently being addressed.Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Michael C., el 5 dic. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

4/10 Malo

Matthew

Viaje familiar con niños
Le gustó: Servicios
The property is conveniently located and walking distance to plenty of things. However, the customer service was not good. Our air conditioning unit was not working, and it took an extended time to get it repaired. We had to sleep 2 nights without ac, and it was mid 80s in the condo in the meantime. I was also told we would be provided with extra fans that were not provided, and I was hung up by customer service.
Se hospedó 5 noches en julio de 2023
Respuesta de Southern Vacation Rentals, el 6 nov. 2023
Hello Matthew,Thanks so much for taking the time out of your day to leave us your review and feedback. On behalf of Southern Vacation Rentals, we are very sorry to hear about the issues that you encountered during your stay with us. We recognize that in our line of work, relaxation, and ease of stay is of the highest importance. We are looking into the details of your review to see where our process has failed, to prevent this from happening to future guests.While this does not make your experience better, we do hope that you allow us the opportunity to host you once more at any of our units along the Emerald Coast in order to show you a true Southern 5-star stay. Again, we apologize greatly for the effect it had on your vacation but do hope to see you with us again soon.Kindest Regards, Your Southern Team

4/10 Malo

Pierre

Viaje familiar
No le gustó: Limpieza y servicios
The room was not very clean, from the inside to the balcony. Needs to repaint and change few articles
Se hospedó 12 noches en septiembre de 2023
Respuesta de Michael C., el 21 sept. 2023
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all housekeeping concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

10/10 Excelente

Olivia

Le gustó: Limpieza y condiciones de la propiedad
Everything is clos
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michael C., el 12 sept. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Bueno

Sandra

Our unit was very clean but hallways, elevator areas and lobbies really need to be cleaned and updated
Se hospedó 4 noches en septiembre de 2023
Respuesta de Michael C., el 12 sept. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

8/10 Bueno

Farah

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
I didn’t like how the building was a bit confusing. Took me a while to find the pool, no clear signs directing to pool. Very limited amount of pools and spas/sauna. No assign parking was also an inconvenience. Nice views. Clean room. Spacious. Room was same as the pictures - which was good. Overall, good experience.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michael C., el 8 sept. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Bueno

Theresa

Viaje familiar
Le gustó: Condiciones de la propiedad
Place is nice property kept real clean, unit could have been cleaner. I would stay again
Se hospedó 3 noches en agosto de 2023
Respuesta de Michael C., el 23 ago. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Lauren

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Michael C., el 23 ago. 2023
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We would love for you to reach out to us with more information as to why you feel this way. Also, we would love to invite you back in the future so we can have the chance to show you a true five-star stay.

6/10 Aceptable

Trellas

Viaje familiar
Le gustó: Limpieza
Cleanliness
Cleanliness was satisfactory, towel rack in bathroom was broken off when we arrived
Se hospedó 3 noches en julio de 2023
Respuesta de Michael C., el 1 ago. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Ashley

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
A/C didn’t work had to have maintenance come fix. Then it quit again. All three nights the A/C didn’t cool correctly. All guest were miserable sleeping in a hot condo.The room was dirty. Dust on two bent ceiling fans ,counters dusty,ice maker was froze up,carpet smelt like mildew. Company locked us out to get a credit card that was already on file. Worst condo / beach trip ever. Cleaning fees for a dirty condo. I could go on. I WILL NEVER STAY HERE AGAIN
Se hospedó 3 noches en julio de 2023
Respuesta de Michael C., el 3 ago. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

8/10 Bueno

Brittany

Se hospedó 5 noches en julio de 2023
Respuesta de Michael C., el 11 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Ami

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice property, enjoyed our stay
Respuesta de Michael C., el 7 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

JACKIE

Se hospedó 4 noches en julio de 2023
Respuesta de Michael C., el 27 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Kelsee

Se hospedó 7 noches en junio de 2023
Respuesta de Michael C., el 6 jul. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

8/10 Bueno

Ronald Jason

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 1 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
June beach stay yay!
We enjoyed our stay here! Would recommend. There were several elevators broken dow and a couple things in the room that needed repair. But , the beds were comfortable and things were clean. We loved the openness of the condo and loved the nice table on balcony that we could all sit to have breakfast.
Se hospedó 5 noches en junio de 2023
Respuesta de Michael C., el 1 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Wendy

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Had no access to balcony at all even though i called. Asked for a refund. Sofa bed sheets dirty. Washer didnt spin out water so drying was difficult. I had no response from ...text if you need anything.....number. There was a so called work order for balcony door but no one ever showed up. For what we paid everything should have been perfect but nowhere near it. It was pretty but so many things not in correct working order. I will not visit again and recommend you dont either. I havent heard anything about a refund of any kind. I guess i should have investigated before hand. Kinds like false advertising. I am very disappointed and do not intend on staying there again.
Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 1 ago. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excelente

Kyle

Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 27 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Versharica

Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 6 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Bueno

Ronnie, Louisville

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I would probably say a 2 . Only one elevator was working a lot of time and they only had 2 working when it did. That makes for a lot of waiting in a 23 floor motel. Most mornings and evenings there was usually a 20-30 minute wait to get one the elevator. Condo was ok. Nothing special and when you leave they send you an email of everything you have to do or be charged for it. I’ve never had a motel room/condo that we’ve had to do that with before. We just left so I’m assuming we’re going to be charged for something even though we did everything in the email. Maybe not. Just a feeling from talking to them a couple of times. I won’t be using them again
Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 11 jul. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

8/10 Bueno

Victoria

Se hospedó 5 noches en junio de 2023
Respuesta de Michael C., el 11 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
2 year staying here and we love it! Only left the property twice and walked both times to near by restaurants. Lots to enjoy right on the property.
Se hospedó 3 noches en junio de 2023
Respuesta de Michael C., el 6 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Bueno

Elfas

Viaje familiar
Le gustó: Limpieza
We like the property and the rooms very much except the sofa bed wasn’t clean and comfortable.And also there were no sheets provided for the sofa bed. Over all we really enjoyed our stay. Thank you!
Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 11 jul. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excelente

Murphy

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Really enjoy myself
Se hospedó 3 noches en junio de 2023
Respuesta de Michael C., el 6 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Aceptable

Christopher

No le gustó: Condiciones de la propiedad
Se hospedó 8 noches en junio de 2023
Respuesta de Michael C., el 12 jul. 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

4/10 Malo

Terry

Viaje familiar
Will not use this place again
The TVs didn’t work the ice maker was broke the garage disposal leaked water in kitchen
Se hospedó 4 noches en junio de 2023
Respuesta de Michael C., el 1 ago. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

2/10 Terrible

steven

Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
The master bedroom has a damaged bed, the mattress has a huge dimple in the middle so when you lay dow. You roll to the middle. The small bedroom mattress is so wore out that you can feel every spring in the mattress. The sofa couch mattress is terribly stained as well as the couch itself. Under and around was dust piles as well as Dorr and sand.
Se hospedó 5 noches en mayo de 2023
Respuesta de Your Southern Team, el 6 jun. 2023
Hello, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay. Kindest Regards, Your Southern Team

8/10 Bueno

Beverly

Le gustó: Limpieza y comodidad de las habitaciones
The stay was great. The only thing i could complain about was the elevators were under maintenance so it took a long time to go up and down floors using the one set that was working. Rooms were clean and everything was organized.
Se hospedó 2 noches en junio de 2023
Respuesta de Your Southern Team, el 6 jun. 2023
Hello, Thank you for your review and feedback. We are glad to hear you had an overall great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

4/10 Malo

William

Viaje familiar
No le gustó: Limpieza y servicios
The sheets was not cleaned before I arrived. Maintenance men come in to check balcony railing without any notice from front desk. No hair dryer. Moving from the parking garage to our room was not convenient
Se hospedó 6 noches en mayo de 2023
Respuesta de Michael C., el 31 may. 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.